Stock

HiI also have a similar issue with PS stock image FILE #: 229812894The main screen shows one gift tag and then the preview shows 2 more, which i find more interesting and were the reason I chose this file.  But when I open it in PS i only see the one tagCan you help me please?ThanksTony

Why are we paying so much money for things we have no rights to? what can we use them for if we have no rights to them? If I want to use photos on my website as stated if used in web browser it will keep watermark it is useless on my website.

Suppose I print/make copies of a modified stock photo for a package/box cover for a product, include an instruction booklet with the art on the cover, and include a large poster of the art as a freebie/promotional item. Do I need multiple E licenses and are there any printing limits?Moreover, if I have to later make production corrections or updates/modify the product and art to fix printing or product related issues, how do i know if and when I need new licenses and how many?Thanks.

Unable to license image, hangs after clicking. Appears to be a javscript XHR error. Why is it broken now?

I wish to cancel Adobe Stock as I did the trial intended to cancel, but forgot and was charged for one month.I will not be able to need 10 assets as much as I had hoped.There is no one replying to the chat that is offered at Adobe StockPlease cancel immediately

Now, I have already complited my profile, but that invoice is already done. So I can't bring it to my company cost. Waiting for your answer!Best regards

Hello, i payed my subscription for 10 items a month on the 20th of november 2018 and it seems that on the 23rd of november 2018 you charged my credit card again. I got both invoices in my cards history. How can we resolve the matter ?

Compré un video exitosamente con mi tarjeta de débito, la ingresé y todo perfecto.El segundo video que quise comprar ya no me dió la opción de ingresar la tarjeta, supongo que queda guardada. Pero al querer hacer el pago me aparece el siguiente error

The Link to the image in the CC Cloud in Indesign is broken and the image is not to find again in AdobeStock. Also not in my buyed images. What's happen?

Je suis graphiste et par là même suis amenée à réaliser des créations telles que des emballages, sacs pour différents clients. Sauf erreur de ma part, si j’achète sur votre site une licence étendue sur une photographie, cela me confère le droit d’apposer ces photographies sur mes projets de création que je revendrai par la suite à mes propres clients qui les commercialiseront. Je souhaite être garantie qu’aucune action en contrefaçon de droit d’auteur ne pourra être dirigée à l’encontre de mes clients ou des clients de mes propres clients. Pouvez-vous me confirmer que votre société a pris les dispositions nécessaires à cet effet auprès des auteurs de ces photographies mises en ligne

Hi there,i wonder, how i can use my earned credits as a seller for an image purchase?Is that option no longer available like it was on fotolia?Am i really forced to buy these monthly packages? I'm not willing to do so...Thanks for a quick respond...

I licensed an image just now. When I download it, it's 1.46cm wide. Unuseably small. Does anyone know why this might be?

Can anybody tell me how to cancel Adobe Stock membership. I signed up for the 30 day trial which ends today. Have already been charged for my first month but I dont want it! Can find nowhere to cancel through my account. Nobody is available on live chat and no contact number available. This is an absolute joke!

Hallo,I'm confused about point (b)(ii) saying:" ... unless (A) the Work has been modified to the extend that the modification is not substantially similar to the original Work and can qualify as an origianl work of authorship; or (B) the primary value of the item of merchandise does not lie with the Work itself."I'm planning a calender with mostly my own photos, composed with 3d-elements. I want to sell this calender on demand.For two or three months I need stock-photos for the background. (See  my profile: Image Two is made from my own background photo and some of my own 3d stuff...Image Three I found on Adobe Stock.)ImageTwoImage Three (here the 3d elements  will be not so prominent)Is it ok to buy these photo as a Standard License, to compose it with my 3d elements and then to use it within my calendar?SincerelyPeer

Hello, I have read the licenses terms however I could not well understand which license I need in my case.I am developing a mobile app which I will sell on the mobile store and I need some images of people's portraits. These images will be used on the store page to explain what the app does, and in the app tutorial. The tutorial will be available in the app and it consists in a short video showing how to use the app by working on user selected images. The tutorial will feature some examples of the app usage and the results obtained using example images (the same photos I will use on the store page).Thank you in advance for any clarification.Best Regards.

Dear Sirs,In August 2018 I downloaded Adobe Stock to create a "Christening Tree" for my new Granddaughter's christening. I think I bit off more that I could chew as I am an OAP who has only ever used Windows and frankly I couldn't get my head around it and a bit like Kallum W only downloaded 1 image and then couldn't work out how to cancel it, nor find a way to find someone to speak to or text to help me.It was only when I looked at my Paypal account last month that I realised that I had already been charged £47.98 and cancelled my payment and then started getting warning notices from your accounts departments which I tried to reply to but was told that their "mailboxes were full, please try again later", which I tried to but never got through!I have now got my son to get me to this stage and hope that you can help me cancel my subscription and refund the money I have already been charged,Yours faithfully,Stephen

When my Adobe Stock Auto-Renewal starts, will I still have access to all the images I've accumulated over the year? eg: I have 40+ images to license (will that continue to grow with my auto-renew or will they expire?)

What can I use Adobe Stock for?  What about a calendar?  I am very confused what I can and cannot do with these items, especially the 3d objects.

Many of the files I download were made in Illustrator, but I want to use them in Photoshop. Adobe Stock automatically opens my downloaded files in Illustrator, causing me to have to close the file, quit program, and reopen the file in Photoshop. I can't find anything in preferences to change this.

Estou tendo cobrança dupla no plano de fotografia!

The integration of Stock and Photoshop is much improved in the latest version, but there's one thing that's missing.I often download preview images to see if they'll work in my projects, but there have been a few times when I've forgotten to license stock images before exporting the final graphic. (Sometimes the watermark is hidden behind my other graphics.) I've gone back to license the images once I've noticed the problem, but I'll certainly miss one eventually, if I haven't already.Could you add a reminder in Photoshop to license any unlicensed stock images before exporting?

Usually, I go over my subscription allowance of 10 per month, not by many, usually up to 5. I used to be able to use the overage license feature, which means you can purchase extra images for a discounted rate of £2.39 (i think it is). This feature has stopped working. I can no longer purchase extra's above my subscription limit. The error messages blame my card details, which are saved on my account and during the purchase process it never gives me the option to use a different card. The bank says it's not even getting a request for payment. My subscription renews, as per normal (with the same card details) and I have 10 images to use again. Until they're gone, and I'm left with the same problem.  Apart form driving me mad, and leaving me in a precarious position with delivering client work. Chat support have no ideas (yes, I've cleared my cache and my cookies) and the phone number on the support page won't connect (it looks like a US number, I'm in the UK).I am about to recommen

Hi Adobe support team,I have cancelled my 'Adobe Stock – 10 assets a month' subcription on the first day  of my bill i.e., on Nov 24,2018. But I have not got my refund yet.My Order Number: 5026195500.Invoice Number: IEN2018024319916.Please let me know whether I will get refund or not?Regards,Ural GULER

I purchased an essential graphic order #ADB043767876 It is unusable since it has a permanent background. I would please like a refund. Additionally why do I have to post this to a public forum? Why can't I just write an email or open a chat? Seems ridiculous.

Called customer support, prerecorded message directed me to the support website. After SEVEN attempts initiating a support chat, each of which was abruptly disconnect while I was waiting for an agent, I recieve an email apologizing for the disconnection and directing me to the phone number, which directed me to the website, which directed me to the phone number.....Signed up to use the stock images, couldn’t download anything to my iPad so I cancelled my account. At least I thought I had — I must have left the window open at the second or third “are you sure you want to quit” page — and only realized it when I was charged for an additional month of the service I have literally never used. wasnt planning for it, so my account is overdrawn. This process has been incredibly frustrating (and maybe a little illegal?). Contacting my bank to issue refund and submit fraud claim — can someone from customer support please contact me please to resolve this