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I just went to download an image and it wants me to pick a monthly plan. I was just charged 9 days ago for my monthly plan. In fact I paid for a year already. Recently Adobe forced me to change over to Adobe Stock for teams. I didn't want to as I am the only one using the account, but they insisted it would be better. I had problems with them charging me double because they didn't delete my other stock subscription before "seamlessly" transferring me to the team account. Funny thing is I added myself to the team and it says I can't add anyone else without buying another license. What was the point of going to teams if I'm the only one on the team!!! I told them this wasn't a good idea for me.Anyway, now the the back story is out of the way. It wont let me download any images without picking a plan. I go to manage accounts and I see clearly that I have the Adobe Stock for Teams plan and they just charged me on November 31st. So that is when I decided to add myself to the team (even thou
Hi there,In relation to the above question, I'm interested to know the answer to the following:If 5 credits (costing €39.99) purchase you 1 Premium image, why does it cost €249.99 for a premium image when searching through the Adobe Stock Finder? Equally, €269.99 will give you 40 credits, to purchase 8 Premium images...Am I missing something?
I can only view invoice,but not change plan,what should I do?
Hi I have just set up my subscription and accidentally activated 4 images rather than added them to my lightbox! can I reverse these?Thanks
Hello,I did subscribe for free adobe stock and forgot to cancel the plan. Money has been debited from my paypal for the last three months though I have not used any product. The problem is I am trying to cancel the account unfortunately no option is allowing me to do that. Someone kindly help.
how can i cancel ADB045350039HK order~
Hi, I cant cancel my adobe stock plan after the 1 month trial. There is no option to cancel the service in my account management.!!Please help. how can I do that? At the moment i do not need your service, maybe later. ThanksRegardsSzilvia
Hi there,I am a freelance graphic designer, I have designed a leaflet for a client using adobe stock and I have a standard licence. In order for the client to use it do they have to purchase the images used separately or are they able to use them as I have the licence and I have produced the work for them?Many thanks Sarah
Ich habe eben ein Foto gekauft und downgeloaded. Es hat die die Endung .ai, die sich nicht öffnen lässt. Was tun?
Ich habe ein AdobeStock Abo gekauft und habe beim Kauf nicht, beachtet, wie teuer es ist. Jetzt will ich es wieder kündigen, was ich aber nicht kann. Wenn ich es im Internet nach antworten auf dieses Problem suche, kommen Vorschläge, die mir zeigen, ich solle auf " Abo kündigen" drücken. Bei mir gibt es keinen solchen Buttom, nur bei der creative Cloud. Bitte ich möchte, dieses Abo dringend kündigen. liebe Grüsse Timur
Please help. I accidentally downloaded FILE #: 203583737. I thought it was part of my Adobe Stock – 10 assets a month Annual plan, paid monthly, but the download was $270.61... completely unaffordable for me, and completely accidental. Please help me resolve this as quickly as possible!!
HelloI have an issue that i would like some help with it or rediect me to who can help, thanks.Yesterday i was browsing internet and searching for some images to download, i saw an ad of adobe stock saying that i can get 10 free images in my first month. i did subcribe and create an account, and then i see that i was charged 1 USD, even the email i received was with 0 USD. Today i started searching for images and i saw one and tried to download but i didnt notice until its late that it was not part of the 10 free images and i was charged 119.99 USD.i want to know, what you guys mean with 10 free images in the ad, and please i want to know if i can get a refund, this is a big amount of money that i cant manage to lose now, and more that im not using images for work or anything, i was just following the ad.File # : 187144204Thanks for any help.
Hi Beverly, I'm sorry that I seem to have the same issue as everybody else. I only wanted to try out Adobe stock - and thought I could use 10 pics a month. I was not WARNED about the subscription AND I can't seem to cancel it. Could you please check into that as well? I'd be very grateful. thank you so muchSabine
Can I ask how you managed to cancel your subscription? I am trying to do the same thing and I can't find the option to cancel.
I am going to download an Adobe Stock presentation template, edit it with my client's content, and sell it directly to my client only. It will not be viewed more than 500,000 times. Which license do I need to purchase? The full Terms & Conditions were unclear to me.https://wwwimages2.adobe.com/content/dam/acom/en/legal/servicetou/Adobe_Stock_Additional_Terms_en_US_20180605_2200.pdf P.S. Correct me if I am mistaken, but I believe the below clause should be listed as (iii), not as (ii). Who should that error be directed to?"(ii) you may not use, include, or incorporate the Work in any electronic template or design template application (e.g., a web design or presentation template, or templates for electronic greeting cards or business cards); and"
Hello, I signed up for the Adobe Stock plan to test out the 1 month trial. I tried to cancel yesterday which was at the end of the first month for the risk free cancellation within the first month but could not find any option to cancel.Could any staff here please help me cancel the plan on my account please.Thanks,Sonny
Ich finde leider nur das Datum der Cloud im Allgemeinen, aber nicht spezifisch das des Adobe Stock Monatsabo...
Bonjour;Est ce que que si je n'utilise pas les 10 photos à télécharger dans le mois, ces dernières sont téléchargeables le mois suivant ? Je n'ai pas téléchargé d'images en novembre et j'aimerais en télécharger 4 mais Adobe me demande 129€ par photo... Merci et bonne journée,Sandra
Every time I try opening Adobe Stock from my laptop or phone it is in German due to my location and I can not find the option to change the language. All other Adobe programs and pages are and open in English.Let me know how I could change that please !Thank you!
Hello,I have an account with my school, having signed up for my year through my institution, my college.Looking to work with a specific image, I am attempting to cash in on one of my free images through Adobe Stock, but the wheel continues to spin and spin alongside "Please wait...".What am I to do?Do Enterprise Accounts have access to the 10 free images? My Creative Cloud sign in says I do.Please help, my project is due soon.Thanks,Andrew
I downloaded several .ai files yesterday and this one is blurry, can you help? Thank you!#175485573
Hi there,Anyone else getting this prompt? I've been downloading all day and then this. Can't download anything at all and client is waiting for unwatermarked version of video.I am trying to license through Premiere Pro and also tried right from Stock website. Called my credit card and they say nothing is stopped or limit not hit, so it is Adobe that is stopping the purchase. Tried calling adobe and no one answered for 28 mins...so hung up and figured I'd try forum.Need to get video edited and sent to client asap, any help will be appreciated.Thanks!Pete
Image #111817603 is in French, but the .ai file is in Spanish.
Zur Info ich war früher bei fotolia und bin heute migriert. Also erstens wird mir dauernd 10 Gratisbilder mit 30 tägigen Test angeboten, wenn ich draufklicke will man mir ein Jahresabo für 19,99 € anbieten, gut da ich nun Bilder ausgewählt habe willige ich ein - selbst wenn es schade ist um die 10 Gratisbilder. Zahlungsart Paypal und nun muss ich 23 € und par zerquetschte zahlen (nicht, dass in Deutschland und der gesamten EU mit Bruttopreisen ausgewiesen sein müssten) okay man willigt wieder ein bei Paypal ein und kommt zurück zu AdobeStock, da ist wieder nix, kein Abo keine Möglichkeiten was runterzuladen einfach NICHTS! Nach den dritten versuch bin ich sehr sauer, sowas ist weit weg von Seriosität! Ich wünsche einmal Abo und zwar wie es man mir angeworben hat! [Fehlerverbesserung, damit der Sinn des Satzes sofort ersichtlich ist]
Adobe ask me over and over to migrate from Fotolia to AdobeStocks, because there ask so nice and make me scare with this that Fotolia gets shout down on the 5th of November.So I got most of my license migrated over here, now I was here because I want to buy some new images on Fotolia, and I see a blue bar with an advertising, get 10 images for 30 days for free, okay great I choose this, than I get forced to buy some similar plan for 19,99 Euro a month, okay I agreed, even if I was sad to not get the 30 days free thing, but at least I can change my mind in 14 days and just pay 1 month for 10 images so there is no risk for me if i dont linke it here.Sounds great isn’t it?To great to be true, I actually tried tree times to order this and agreed in PayPal for it, never had any problems with any PayPal transactions, but I just got bumped back to adobe stocks. Okay let’s try to close the browser clean the cache and try it again, and now I get only a cat in an astronaut suite in front of the
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