Stock

Hi,I’ve been billed for Adobe Stock – 10 assets a month for like 4 months without knowing that. Today I received a payment failure email and then realized I’ve subscribed to this thing for 4 months!! I’ve never used it!!And when I logged into my account I can’t find where to cancel this plan.Can anyone  help me please??? Thanks!!

I know that adobe stock has link for licensing terms but I don't understand what it saying.I am a artist that makes portraits. I pay for subscription because I thought I can use photo of person on adobe stock to create my portrait art. When I ask question they keep refer me to go and read licensing terms but unless you are lawyer who is specialize in this kind of issue you can not understand.So please somebody answer to me just straight yes or no.  Can I use adobe stock's photo of people to make portrait art?Thank you for your help.

Back in September 5, 2018, I was looking thru graphic design templates.I downloaded about 2 dozen template previews to my computer. Unknown to me, I found out today that Instead of previews being downloaded, I accidentally purchased them.Now I have about 2 dozen purchases that I might never use. Is there any way I can get those purchases credited to our account? please, help.Thank you

Hi. I've canceled the subscription within 24 hours after the payment. I used trial but didn't cancel it in right time. I had the email that the subscription is canceled but I still haven't got the money (it is 1 week already). Pls, help

I ended my Adobe stock subscription since I couldn't take full advantage of it and began purchasing single assets whenever I need one.  I tried to purchase an asset recently and I'm getting a popup message stating,Your Stock subscription has been suspended due to a problem with billing your account.To continue using the Stock service, please update your payment details.<< Update Payment Details >>When I click the Update Payment Details button I'm taken to the Adobe Account My Plans page.  I have a Creative Cloud plan that is paid monthly and it shows the credit card on file.  I'm not given any other options to add a credit card for the stock images.  What am I doing wrong?

Hi. I've canceled the subscription within 24 hours after the payment. I used trial but didn't cancel it in right time. I had the email that the subscription is canceled but I still haven't got the money (it is 1 week already). Pls, help!

Yesterday I bought the illustration from stock.adobe.be which you can find on the link below. The payment I have done via PayPal, I received a confirmation of my payment via email, but the illustration I could not download due to an error. I do not have a license on it either. Please check this out soon and let me know how we can solve this thanks in advance for the fast support.Indian Chief Mascot Head Graphic - Koop deze stockvector en ontdek vergelijkbare vectoren op Adobe Stock | Adobe Stock

It is really amazing. Paying a fee every month and getting this type of treatment. Keep it up. For sure as satisfied as the other customers. Horrible service and just wasting peoples time. I guess you guys are too busy. In any case I have the same issue. Signed up to stock and want to cancel it. Not possible under the subscribtion plans. That is the way to make money. Here is the order nr. ADB039527001CH

I have payed for account 10 per month, but I can only download example pictures???my account says that I have 19 images left?How do I get in contact by Mail or Chat whit adobe????? I just cant get in contact, cant find the the link!?!?!?!?!?! It is very frustrating!!

Hello! On 31st of August I wanted to try Adobe Stock 10 images/month. I've downloaded the 10 images and now I want to cancel my subscription because I don't want to use in the future. But in the PLANS menu I cannot cancel my subscription. Could you help my how can I cancel Adobe Stock Plan?

I am at the end of my Adobe Stock subscription year and when I try to license an image it ask me what plan I want to sign up for. What is going on? Per the phone system help, Chat is available 24/7 but I find it closed! I just want my images before I cancel.

Good morning, I just purchased vector file #188902461. It was supposed to be a white background image, but when it downloaded, a red similar image downloaded. Please advise how I can obtain the correct image. Thank you!

I've compiled a list of stock i would like to purchase. When i copy paste the clip code into the Adobe stock search bar it comes up empty.

Same here. I have licensed 5 images that I really did not mean to. I thought that saving to library was just a temporary thing, and that I would be able to deselect the ones I did not want later. I also don't want any extras images other than the 10 frees images. I did not download any yet. I will wait until you fix it. I'm sorry but to me wasn't very clear that my selection would be final, I assumed that I could change my mind, and choose 10 images from my selection. I have not downloaded any image.Below are the images that I don't want and have not downloaded to my computer.Please let me know.tks   Licensed    File #: 112133130 File #: 219783665 File #: 104691994 File #: 176358322 File #: 165391584 I think I licensed some images twice but mistake. I do want the duplicate images.

HI, I have a couple of questions. I'm a member of an Adobe CC Team, but I want to buy some images (11 to be precise) for a personal job. So I need to be able to pay for it and not have it charge on the same account as the Team.Second, is there a way to just buy 11 images, but without a subscription? Or I need to subscribe for one month to get 3 images, then pay the extra 8 images at 9.99/image, and cancel my subscription before the end of the 30 day?I remember I was able to buy just one image at some point, but I don't see any option to do so now, did you remove that option or I just can't see it?And before you ask, no, my Team doesn't want the Adobe stock plan.

I signed the plan for 3 months which generated a credit of 29 images (I downloaded 1), canceled because I already own a large credit and used very little, I went to download a new image and no credit appeared, I believe That you're in bad faith.

I just want to make the point that it is way too easy to accidentally click the license and buy button while browsing for images. One miss click and you buy the photo that you don't need.There should be at least a confirmation prompt.

Hi Sheena,I would also like to cancel my subscription. I don't have the option to cancel on my end. Thanks, Cem

This is a desert sunset-cactus photo (FILE #: 104666205). It actually has a white pixel outline of a cactus that was cut out of the background and it left the edges there. I had to retouch it with Content Aware in Photoshop.

Whenever I download an image, all I'm getting is flat PNG files, it clearly says vector format...FILE TYPE: AI/EPSCATEGORY: OtherThe picture info mentions EPS, so I'd assume it's a vectorised image...Multicolored world map divided to six continents in different colors - North America, South America, Africa, Europe, Asi…

Hi) How to change PAYMENT METHOD from Payoneer to another Payoneer account?

  I have at my level order THREE PHOTO: 159323714 Small (119,99 €) I requested the order 207343878 Small (49,99 €) I requested the order FILE NUMBER: 151480940 5417 x 3353px I requested the order (but I didn't see the price displayed) Here are the 3 pictures I would like to acquire on your website. In this context I AM in agreement with the invoices of 119, 99, 99, and 49.99 (which are the invoices I ordered and validated I didn't see a price for file number: 151480940 ,  Here is what is currently BILLED ON MY ACCOUNT and I don't understand 26 September 2018Adobe Stock - On-demand143,99 € ADB04110808086FRSeptember 25, 2018Adobe Stock - On-demand 76.79 € ADB041011054FR            25 September 2018Adobe Stock - 10 files per month0,00 €ADB041007031FRSeptember 25, 2018Adobe Stock - On-demand 59.99 €ADB041006031FR 1 _ I would like to cancel the subscription  2 - tell me how I get the files paid for on your site 

My daughter is looking for a simple design for her new business' logo that incorporates the infinity symbol.  She found one she likes from Stock.  The one she likes is included with 14 other styles on the same page.  I went ahead and licensed that page.  When I open it in Illustrator CC, they all look very rastor and not vector.  So the edges as the line curves isn't smooth.Am I doing something wrong?~~BB

Hello. I am having issues finding how to edit a mock up adobe stock image. Here is the image I am trying to edit. It says it has layers. When I open it in photoshop, no layers become visible. When I double click to edit, it opens in illustrator, shows the layers, but doesn't give me the option to insert my image where it needs to be. Help please!

HI,Today I tried to licence image no 222801178 My bank has charged my credit card for this licencing but image has not been downloaded or reduced from my 10 free images plan.Can you please fix this issueThank you so much