Stock

This is the second time this has happened.I was originally on DollarPhoto Club had a large number of pre-paid licences that I used as and when I needed. Then Adobe took them over. I followed all of the instructions to switch my account to Adobe and it appeared to work. Okay, there aere a few minor glitches, but nothing major.Then, some time ago (last year or the year before), I logged onto my account and it showed 'IMAGES' as 0. I spent a couple of days talking with the support guys and my credits were returned. The last time I actually downloaded an image was around October last year, but my number of credits was still there. The last time I logged in was last week and everything was still okay (as far as I recall). But today when I just logged in, all my credits have gone again and I'm back down to zero.I spent about 15 minutes going round in circles trying to actually contact 'support' but all my efforts kept bringing me to the forums.Does anybody know who I need to contact and, mor

This is just unacceptable Adobe. I rarely need images, maybe 3 times per year.  I don't find it reasonable that I have to pay $50 for one image or an additional subscription fee of $330 to purchase a few images considering how much money I already pay for the Adobe Suite.

Who help me for cancel my membership? I can't cancel myself.

I used an image from Adobe Stock as a place holder, but forgot to save the full image and I can't seem to be able to find it again.Even using the search by image option provides no hit probably because it was trimmed. 

HelloI bought license for file nr 148530674 https://stock.adobe.com/pl/stock-photo/black-kitten-is-flying-in-a-hot-air-balloon/148530674?prev_url=detailUnfortunately i can't open it in photoshop.Can anyone check if this file isn't corrupted?

I was originally on DollarPhoto Club and had a large number of pre-paid license that I used whenever I needed them. Then Adobe took them over. I followed all of the instructions to switch my account to Adobe and it appeared to work last year. I used a number of the licenses, but still had plenty more left that I didn't use. Then I logged in this morning and it showed IMAGES as "0".  I spent about 15 minutes going round in circles trying to actually contact 'support' but all my efforts kept bringing me to the forums.Does anybody know who I need to contact and, more importantly, how to contact them?Sincerely,Erica Davis

I, too, am having this problem.  49840798 was accidentally licensed when I was trying to facetime with my sister to try and show her how your stock page works.  Ugh.  I don't that sunset picture.  Sunset panoramaBy Olga Khoroshunova

I have emailed Matthew ford of Adobe Stock on several occasions about contributors selling images on their site that appear to be not created by the seller. They are ignoring my emails and the images are still for sale. I believe that this is a very bad approach to take as others buy these images in thinking that they are original creations. If you have purchased such an image then  I suggest that you ask for your money back and try to get some compensation especially if you have used any of the images professionally where you could be open to being sued yourself.I don't imagine that I will be allowed to post any more messages such as this as it shows Adobe Stock as less than professional.Here are just a few examples of the thousands of images on Adobe Stock from 198 users images (so far found)Alfgar photos, images, assets | Adobe Stock Floor Metal Plate 01 - Variation 5 isolated screw - Buy this stock illustration and explore similar illustrations at Adobe Stock | Adobe Stock Loo

Hi,Can someone can help to find a way to check and/or change my status (from private to business) pls? I registered like a business I guess, but finally I can see is a private. Can I change some how? Since 4 months I have looked possibility myself first and asked support, and no success. I believe it is easy. Can you please?Thank you,Magda

Hi,I subscribed to 10 standard assets a month but after three weeks it turned out I won't need it so I wanted to cancel.Problem is I was not able to do so, because in Chrome on Mac plans` management section of my profile literally doesn't work - I'm getting the blank page (see an attachment below). I tried to contact with support on chat, but as you can guess nobody was able to help me there. I was left alone with no any answer. Wrapping this all up - my plan has been automatically extended to the year subscription and I literally lost ~400 Euro, because I got something which I don't need and will not use.

I have the same problem. I had 80 images a week ago, I'm finally ready to download them and I have no access to download images. I wasn't the "paid" for images could expire nor was notified that they would disappear. I feel ripped off paying $30/momth for nothing. I need my image credits back asap. This is really slowing down my project.

Hi, I have a problem with automatic renewable plan which take a money from my acount in start of this new year. I do not know about this plan and about this automatic take money. Adobe did not inform me about it, they did not ask me about consent on renewable plan. I did not create any plan, I want return my money which adobe take from my bank acount. Email Address removed by Moderator.

Hi, I am looking for a picture, but it show only AI format. I would like to know if there's a filter for PNG or JPEG photo format.

I have a client I've been using Adobe Stock for who now wants to open their own account (which I would have access to for the work I do for them).  This is fine with me, since I haven't been marking up my stock purchases for them, but passing them on more or less at cost, so all it means is less paperwork for me.The potential problem is, I've got a huge library of images (over 100) that I've assembled on their behalf.  Is there a way I can transfer a library from one account to another?

Hi, I would like to delete my account for Adobe Stock as well as Creative Cloud. My daughter has created these accounts without my knowledge as she gained access to my mobile phone. Please help. I read all about it and I do not want to pay any money!

I have unexplained charges from Adobe Stock with the code 044-207-3650 and I have no idea where they came from?! The phone numbers to contact Adobe are available and other the FAQ's don't help! If you could please contact me as soon as possible please so I can understand where these charges are from. Thank you

The plan that I'm on has 10 images per month that I get. I currently have  111 Images in the little blue box on Adobe Stock. What happens when I cancel my monthly subscription for Adobe Stock? Do I keep the credits or do they go away?                                                                                           111                                     &nbsp

I would like to continue with my plan subscription but i need it to be in another Adobe account, how can i transfer it?

Hi,I've licensed a template from Adobe Stock, but when opening the file in Illustrator, I get this error message, "Can't place the illustration. Could not read the TIFF preview". When I open in InDesign, not all the vectors show up. How can I rectify this?The Adobe Stock number is #172838629Thanks in advance,Phoebie

Almost 8 months of charges and unsure who ordered it. Regardless, we now would like to use it but unable to assign it to any of the members.

Hi dear KanikasYou kindly helped me a while ago and recovered many credits that i had left from Dollar image (or whatever the name was). Will you please check how long do i have to spend the credits that i have left before they disappear again? Thank you​​PS: I would like to have more time to use it if possible. Kind regards

Hello,I want to cancel membership in adobe stock but I don't have the option: manage plan, switch the plan etc ...I didn't use the account, I didn't download any paid photos at the time. Please, cancel the invoice issued to me and help cancel my account so that I will not be charged again.

I have a subscription, which I have discovered does not cover "premium" photos. I really want this particular "premium" photo, but it runs at $499.99, which is far beyond what I can afford. However, I'm confused about how credit packs works. Can I purchase this premium photo with credits? When I click the "pricing" tab, it leads me to believe I can pay $49.99 for one credit, which is enough to buy this premium photo(?). If this is true, how come premium photos don't display the cost in credits?

Which license do i need to print a stockphoto and sell that printed photo on the market?If i need the extended license, 63,99, and i print 100 of them, it is 0,6399 costs per print plus the actual printing cost, that is too high.

Dobrý den,na začátku tohoto měsíce jsem zaplatil za Vaše služby. S přítelkyní se nám povedlo zužitkovat nějak obrázky, které jsme si předplatili. Nyní už dál bych nerad zde pokračoval. Jen bohužel nevím jak. Prozkoumával jsem na svém účtu, zda není i možnost zrušení nebo odpojení od účtu PayPal. Hledal jsem zde a i různě na internetu. Nikde jsem nenašel požadovanou odpověď, která by byla přesně k mému případu. Existuje nějaká možnost službu na zrušení předplatného?  Nebo bych i raději tedy celý účet deaktivoval nebo lépe celý zrušil. Prosím, pomozte mi nějak. Budu moc Vám zavázaný. Nějaké drobnosti můžete vidět na mých snímcích.