Stock

I recently bought vector art https://stock.adobe.com/images/shining-star-editable-text-effect-template/560631064?prev_url=detail&isa0=1&state=%7B%22ac%22%3A%22stock.adobe.com%22%7Dwhich is file 560631064.The description says the text will be editable, but when I view the file, the text has been outlined and is not editable. 

Hello im being Charged $30 and $70 each month and im on the $29 plan pleas helpi do not have 2 accounts my account is only active on one computer please help. 

Some of our Creative Cloud Team members seem to have lost access to our Stock credits amounting to 325. We pay monthly for this and I have the invoice if needed. We pay 65.99 per month and get 25 credits per month. Normally we have 3 users who have access to this and now there's only 1 person in the team who can see the credits. Is there anyone who could help? Thank you.

Hi I downloaded this AI generated image 1057935258 but unfortunately it has so many glitches in it that I cannot fix it. I would like to request a credit for this asset so I can find a usable one.  thank you

I needed a picture with a baby lying on a bed with a dog and I was hoping for one with a baby that is not white. White is all I can find. Now it could be me and how I am searching but I did search many different ways and I do not want an AI version but I did not even come across any of those when searching. I shouldnt have to go and pay for a different stock photo service to get more diverse imagery.    Is there a better way to provide feedback on stock needs?   [[Moderator deleted original stock data. Please do not post full-size stock assets here.]]

The Generative AI images are terrible and i'm looking for a feature that can be default "on" the same way Safe Seach works, something like the attached example. We have quite a large team selecting stock and we need to be able to have these images hidden without search terms or special knowledge of how to omit them.   

Dear Adobe Community,I run an employment agency, and I would like to use the following media files on my new website:#141259330#306615695#534712016I downloded all in the 30-day free subscription and it shows now ENHANCED LICENSE.These will be used as background video elements to illustrate the sectors in which I have experience.Could you please confirm if I am allowed to use these media in this way, and inform me of any specific conditions or restrictions I should be aware of?Thank you very much for your assistance. Tom

I am writing to express my disappointment following a recent interaction with your customer service team.   I initially spoke with Shilpy to enquire whether there was a better price available for the renewal of my subscription. Rather surprisingly, instead of discussing any options with me, she transferred me straight to a department to cancel my service—without so much as a conversation or any effort to understand my query.   In light of this, I asked to be taken through your complaints procedure, but my request was simply ignored.   The advisor I was transferred to (Tanish), did not introduce himself—neither his name, position, nor department were provided. He continued to ignore my request regarding the complaints process and avoided answering my questions each time I asked. The conversation went round in circles without any resolution.   I was told that a manager, Appaiah, was involved in the matter, but frankly, I am unsure whether this was simply an excuse to

I am interested in using Adobe Stock images in a video project. My process consists of:    • Cast my actors via Adobe Stock images    • Create a storyboard with an AI tool (ChatGPT or Midjourney)    • Generate video from the the storyboard (Veo, Kling, Runway) Does this violate any terms of usage for the Stock photo?   

I downloaded Adobe Stock Mogrt File 1412139681.  It's a counter but only works correctly if one is working with 3 digit numbers.  If starting with a single digit number there's an abrupt jump from right to left as the counter ticks up.  Attached file shows fluid example with 3 digits and abrupt jump when starting with a single digit number. How does one go about getting their plan credit returned and/or contacting the designer to have them adjust their mogrt? In addition, it would be great if one could leave reviews and/or tips for templates they've purchased.

Please fix this annoying bug of all the AI content being hidden by default.On my buyer account I'm looking for content for Valentine's day for clients currently, and after every damn search the filter goes back to exclude generative AI. It's been happening all day, this is just ridiculous.I also never ever chose to exclude generative AI in my searches, I don't know why it got selected for me? It doesn't make any sense.

Hallo, ich habe ein Stockfoto als erweiterte Lizenz erworben. Eigentlich hatte ich es zuvor noch über Adobe bearbeitet und den Hintergrund ersetzt. Gekauft habe ich aber scheinbar die unbearbeitete Version. Ich vermute, dass ich mich beim Kaufvorgang irgendwo verklickt habe. Kann ich das irgendwie wieder rückgängig machen und das unbearbeitete Bild "zurückgeben" und im Gegenzug eine Gutschrift erhalten? Ich würde dann nochmal versuchen, das Foto zu bearbeiten und erneut zu kaufen. Über Hilfe wäre ich sehr dankbar.

Hello, I have purchased a stock photo as an extended license. I had actually edited it beforehand via Adobe and replaced the background. But apparently I bought the unedited version. I suspect that I made a mistake somewhere during the purchase process. Can I somehow undo this and "return" the unedited image and receive a credit note in return? I would then try again to edit the photo and buy it again. I would be very grateful for any help.

I habe 10 Bilder im Kostenfreien Abo heruntergeladen, nun habe ich das Abo beendet und es wird auch keine Lizensübersicht mehr im Profil angezeigt. Darf ich die geladenen Bilder trotzdem noch für eine Website nutzen ?vielen Dank ! I Loaded 10 pictures in that 1 month contract for free. Now i stopped the contract, the licence overview ist not visible anymore inside my profile. Is it still aloud to use the loaded files for a internet website ?many thanks for help !

HELP! For whatever reason, I can't download any of my licensed assets to any of my devises. Thought maybe it was my PC, but it's also happening on my ipad and my phone. I can click "download" and "re-download," but nothing happens. I've tried troubleshooting... Logged out and back in, shutdown and restarted devices, checked to make sure I have enough device storage, tried it on multiple browsers, cleared caches, etc. etc... I can't do my job right now!

Ho sottoscritto un'iscrizione, mi hanno dato il mese gratis ma ho disdetto l'abbonamento prima della fine primo mese. Perché mi sono stati addebitati 18,29 euro?

Can I use free photos and music of Adobe stock to learn many groups course that is offline or online via zoom, then all group got on recorded sessions. Can I use same photos in course for more than place.  

I downloaded this template and followed the tutorial but it's not playing out at all like the preview shows. Anyone else experience this and how do I fix it? I'm not experienced enough to manually do this. I'm using the latest version of PP on a PC. I've attached vids of the tutorial and what mine looks like when I export. Any help would be appreciated. 

Hello im no more using adobe accounts and all my payment plans were deleted but it still charging me with 35$ and taking my money from my credit card i even deleted my accounts because of this but it didnt fix  help me i want my money back IT HAPPENED 2 TIMES   [Moderator deleted attachements for privacy reasons.] [Moderator cured the topics. Please do select only relevant topics.]

Hi all, Does anyone know how to filter all AI-generated images out? It's been a REAL nightmare lately. I can generate some images myself. Don't need an expensive stock subscription for this.AdobeStock is turning into a garbage. How is it possible AI-generated imagery is labeled as photography? Any advice?   

I signed up for Adobe Stock Images, thinking I would use the credits. I found that I did not use it much and tried to cancel. They offered me a plan at a lower price. I first thought, why couldn't the plan be at the lower price right from the beginning? I say, "No, thank you." Then it got ugly. I am told that I have to pay for the entire year to get out of the contract, AND by canceling, I will also lose all my existing credits. WHAT THE ACTUAL EFF? I paid for those credits! I honestly do not recall agreeing to this term... I am vigilant about contract terms, but I must have missed the small print on this. So I am (begrudgingly) fine paying for the year to terminate BUT to take away my credits that I have paid for? That seems shady to me.

I have tried and tried to get a customer service person to contact me as the scam of a "free trial" where you can't cancel.....which I tried to do the very same day as I was lead down the primrose path....and still all I get is that I haven't paid as I took my information out as I DON'T want the free trial or the program.....How do I get a customer service person to call me?  

Ich habe ein Bild (852813411) runtergeladen und die Qualität ist unterste Schublade. Der Fensterrahmen ist sehr unscharf und dann eine Vektordatei (493387723) - das war leider eine Bilddatei. Wäre toll wenn ich die Credits wiederbekommen kann. LG  

Video file 673749161 isn't tagged as AI, but is obviously AI.   

Ich habe zwei Medien mit den Nr.  1050447954 und 1093446786 in der Rubrik Vorlagen heruntergeladen, die beide als "fully customizable" angeboten wurden. Es handelt sich jedochb lediglich um Filme, die nicht veränderbar sind. Der Fehler ist mir leider erst nach dem Kauf aufgefallen. Die Videos sind unbrauchbar und haben in der Rubrik nichts verloren,