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I have an Acrobat Pro subscription that includes Adobe Stock – 10 assets a month. When I go to the Stock page (I am logged in) and try to download, I am prompted to pay. How do I access these images? I'm already paying for them in my existing subscription.
Hello, I acidentally downloaded a stock video, #190706108, I have credits available but used my PayPal for it. Is it possible to request a refund for it?
Hello, I am very new to Adobe anything but, I was wondering how this monthly fee of 29.99 works and it says we still have to pay a license fee of2.99 or more to use mock ups or photos etc., W
I accidentally licensed an image on my group account that I didn't mean to. How can I reverse it? 372749468
I'm having trouble navigating pages on Adobe Stock. The only way I can move between pages is by using the left and right arrows. Trying to jump to a specific page by entering the number in the middle and pressing enter doesn't do anything. What's the way to go to a specific page?
I have seen a logo, if we buy it for our clothing brand, and it will be a success, and we decide to make an Exit (to sell the company), can we then include the logo in the sale of our company, if we buy it from Adobe. 🙂Best regards William
Hallo, ich habe eine grundsätzliche Frage zur Urhebernennung bei lizenziertem Bildmaterial:Im Layout (z.B. einer Speisekarte) für einen Kunden werden u.a. drei verschiedene Ausschnitte/Teile von lizenziertem Adobe-Stock Bildmaterial (Standardlizenz) als Layoutelemente genutzt und somit zu einem neuen Gesamtwerk für den Printbereich zusammengestellt. Lt. Adobe-Nutzungsbedingungen ist in diesem Falle eine Nennung der verschiedenen Urheber innerhalb des Layouts nicht erforderlich. (Dies würde auch ein Gesamtlayout stark beinträchtigen).Nun meine Frage: Wenn der Kunde das Gesamtlayout (z.B. Speisekarte) auch auf seiner Website / und seinem Social Media Account anzeigen möchte, müssen dann alle Urheber des verwendeten Bildmaterials genannt werden – auch wenn die einzelnen Bildelemente als Teil des Gesamtlayouts zu sehen sind? Falls ja, wie und wo muss die Namensnennung erfolgen? Jew. an jedem einzelnen Bildelement den Urhebernamen zu platzieren zerstört das Layout und er
HiCan anybody tell me why when I try to access the stock images page that I only get a blank screen? Regardless wether I look for an image or try to register to upload an image I click the relevant link, a new web page opens and states that its the adobe stock page in the web address but all I have is a completely blank page! Have I got something setup wrong?Thanks in advance
Hello, last January I canceled my Adobe subscription linked to this email because my company activated a subscription on another email for work purposes. Last Saturday, I noticed a €36 charge with the reactivation of the plan I had canceled at the beginning of the year.How can I request a refund and permanently close the subscription? Thank you
Hi, I just purchased 5 stock credits, but entered a typo in the email address. The payment was processed, but I could login to my account, because I could not acces the (incorrect) email inbox. How can I fix this? Peter
HILFE! Jemand hat über meinen verknüpften Google Account ein Abo für Adobe Stock abgeschlossen welches jetzt für ein Jahr gilt. Ich weiß nicht wie ich den Support hier kontaktieren kann, da man nur ständig weitergeleitet wird. Ich bekam über diesen Abo Kauf nicht mal eine Bestätigung per Mail. Bin regelrecht nur durch Zufall auf diese Zahlung gestoßen, da von meiner Bank eine Abbuchung stattgefunden hat. Wie kann ich den Support am besten per E-Mail erreichen???
I think this series should be deleted. Unsafe use of a saw.
Hello!I am trying to recreate a meme using images from Adobe Stock and other websites specifically as a gift for somebody, however, I am having a bit of trouble regarding the conditions of the Standard license.Am I allowed to crop and edit multiple images together? I want to make sure I am following the guidelines perfectly.Thanks!
Hello, I’m experiencing an issue with the Adobe Stock review process. When I upload a batch of 500 images, around 300 to 400 images get reviewed within 1 to 2 hours. However, the remaining 100 images get stuck and do not go through the review process. This happens with every batch I upload. Is there a reason for this delay, or is there a way to resolve it? Any insights or solutions would be greatly appreciated.
There has been a filter option to choose if you want to see AI images or not and today it's no longer there and the little icon that visually indicated an AI image is gone. Why????
Subject: Payment Not Received from Adobe Stock After Withdrawal on March 18, 2025Dear Adobe Stock Support,I hope this message finds you well.I am writing to report an issue with a recent payment withdrawal. On March 18, 2025, I requested a withdrawal of $25.13 from Adobe Stock to my Payoneer account. However, I have not received this payment yet, despite the fact that 10 days have passed since the withdrawal date.For reference, when I withdrew funds previously from Adobe Stock, I received the payment within 7 days. But even as of today, March 28, 2025, I have not seen the payment reflected in my Payoneer account.On March 25, 2025, I checked my Payoneer account to confirm whether the funds from Adobe Stock had been deposited. When I logged into Payoneer, I was prompted to update my password, as my old one had expired. After updating my password, I successfully logged in, but I still found that the payment from Adobe Stock was not reflected in my Payoneer account.This situation is causin
I always expect the quota to renew every month but sometimes there's a delay and it usually either happens at evening or midnight. It's so annoying! Why are they so slow at renewing my quota?!
Today I Licensed and downloaded 6 MOGRTs from Adobe Stock. 5 were MOGRT transitions and 1 was a MOGRT effect. For whatever reason, 2 of these MOGRT transitions from Adobe stock are not allowing me to open them in Premiere Pro even though they are Premiere Pro MOGRTs. Beyond that, those same 2 MOGRTs don't show up in my Stock Library. Going back to the assets individually in the video template search does show that the assets are in fact Licensed. So I'm not sure why I'm having a problem here, especially since this is all through Adobe and not using any other 3rd parties.Attached is a screenshot of my recent license history showing the 6 MOGRTs that I licensed today. A screenshot of each of the 2 MOGRT transitions that are not showing up in Premiere. A screenshot of my stock footage library with the 4 new licenses, but missing the 2 MOGRTs in question. Lastly, a photo of my Graphics Templates window with the Manage Additional Folder section checked to show my downloaded Stock footage an
I bought a business licence by accident and couldn't access it so I bought a personal one and now it works but I never wanted the business one can I get a refund on that one?
What to do: I received a free trial of Adobe Premium and then was suddenly upgraded to an annual subscription; I only found out about it after I was charged. I tried to cancel it, but there was a cancellation fee. I never intended or requested the subscription, but I had no idea it had been automatically added to my account without my knowledge. I've already been charged for two months, but I don't use Adobe Premium much.
My team just purchased Adobe for Enterprise which includes Adobe Stock, since we want access to images and video. We purchased an additional 150 enterprise credit pack specifically for access to enhanced licensing for audio clips. We recieved our Get Started with Adobe Stock - Enterprise Credits email, but when we log in, audio licensing still shows Standard only and our credits at the top only say Unlimited Images. We do have 1 Admin User, are they the only one who can access the Enterprise Credits and Enhanced Licensing for audio? Our Admin added us to his group, as entitiled users, but still we do not have access to the Enterprise Credits. Is there a step we missed?
Hello there,I plan to use a picture (https://stock.adobe.com/hk/stock-photo/id/821661302?asset_id=821661302) as part of my book cover. The book will be published and openly and commercially sold both in the bookstore and online, and the expected sales would not exceed 500,000 copies. Since the image will be just part of the cover and will only appear once in the entire book (although this is not a picture book, but inside the book, there are other more than 100 photos), then, normally speaking, this image should not be considered as the primary value of the book, is my understanding correct? Then, what type of license should I purchase, a standard or an extended license? The last question is, I don't plan to make a big modification to the image because the designer thinks the image itself is perfect. In this situation, do I still have to attribute or give credit to the author since I paid for the license? Thank you very much!
This stock image (file: 1169798194) is missing the vector image. I discovered it from my query for vector icons. It says it has an editable stroke and I thought I indicated that I wanted to download an EPS file. That makes me think the asset was configured as a EPS or JPEG download, but the EPS is no longer available.Image: 1169798194
Hi I put a couple of hours into searching for photos last night on my mobile and saved the ones I wanted to my library. It flashed up on my screen that they were saving to library. On desktop today though, only a small number have saved. So I have to put another couple of hours in. Any ideas why this might be happening. I googled and have worked through all the troubleshooting options suggested.
I've purchased marble texture collection (nr 603681032), with "supposted high quality", but when i opened the file ... photos weren't embed, i lost credit ...could i report problematic file?
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