Stock

Adobe scan: I am getting charged after cancelling the subscription to premium while being in free trial (1 day in total), I want a refund  since now my PayPal has negative balance.

Bonjour,J’ai utilisé un crédit Adobe Stock pour télécharger une illustration vectorielle de drapeaux (2031087779). Après ouverture du fichier dans Illustrator, je constate que la qualité du fichier ne correspond pas à ce que l’on peut attendre d’un visuel vectoriel exploitable professionnellement.La vectorisation présente de nombreuses nuances et variations de couleurs parasites sur les drapeaux, ce qui rend le fichier difficilement utilisable sans une importante reprise manuelle.Le but du téléchargement était de me faire gagné du temps, or le fichier n’est pas exploitable.Serait-il possible de procéder à la restauration du crédit utilisé pour cette ressource ?Merci par avance pour votre aide.

Posting in the Adobe Create Cloud uservoice after a recommendation from online live chat help, as Adobe Stock neither has its own Uservoice or Feature Request submission option. There needs to be an easier way to report an issue with an individual image from Stock.Adobe.com. I've had a couple incidents where an item either was showing up in safe search despite being explicit, or the final downloaded image is different than what was shown on the preview - e.g., downloading a vector file for a set of multiple logo icons and receiving only one with a different layout. Going through help chat to report this is tedious and time-conusming. The live chat assistants usually assume I'm either swiping the unpurchased watermarked preview and complaining about its resolution, or I'm trying to get credit back for a purchase. This is not their fault, but it takes going in circles a few times to figure out I'm just trying to report an issue with an image so other users don't come across it

Despite the fact that I always select “Exclude Generative AI” when searching for stock assets, more and more unlabeled gen AI vectors are showing up in the results. Some are more obvious than others but, while I’ve unfortunately fallen for some that I should’ve caught beforehand, Adobe needs to do more. This issue is becoming more and more prevalent and it’s extremely frustrating.Some of the ones I’ve come across:https://stock.adobe.com/2074252330 - Licensed https://stock.adobe.com/1943657900 - Licensed https://stock.adobe.com/1734713689 https://stock.adobe.com/1734713689 https://stock.adobe.com/1998498014 https://stock.adobe.com/2042110231 https://stock.adobe.com/2042109367 https://stock.adobe.com/1666239154 https://stock.adobe.com/1666239171 https://stock.adobe.com/1666239186 https://stock.adobe.com/1666238018 https://stock.adobe.com/1666238035 https://stock.adobe.com/1902286946 https://stock.adobe.com/1902286908 https://stock.adobe.com/2028220768 https://stock.adobe.com/2028220653 h

I accidentally added on this feature and got charged 23.99 gbp for this WHEN I HAVEN'T USED A SINGLE THING. Is there anyway I can be refunded?

I have a student account and the assets in Adobe Express from Adobe Stock are labeled under educational license. The information about licences on the website does not help me, I am not sure if it counts as a standard or maybe restricted license. I want to use these assets in a social media post for a non-profit and now I am not sure if I can.Thanks for any help

Originally taken photo (File ID: 2099850333) is mis interpretated as an AI image ,It was shot with DJI Mavic4 drone . 

 I had over 100 credits for Stock. They are all gone now. Where are they?

I have been downloading my purchased content perfectly fine all week and then suddenly today a single jpg is taking over an hour to download. I have restarted my computerTried a different browserClear my cache and cookies Run a speed test (Internet is totally fine and behaving normally) This issue only appears to be on the Adobe Stock site for me. 

Bonjour,J'avais fait la manipulation fin 2025 pour annuler mon abonnement.Aujourd'hui je m'aperçois que les paiement mensuels ont continué…J'ai mis une opposition au paiement et là on me dit que mon abonnement va être renouvelé automatiquement !Des mois que je n'utilise plus les services Adobe photos!J'ai mis à jour mon moyen de paiement mais toujours pas possible d'annuler mon abonnement ni même demander un remboursement. C'est déjà arrivé à quelqu'un ? Que faire ?

My question says it all. I can’t find a way to move images from one library to another. That’s all. There is no move option that I can find. I can delete, but it does not say what delete means as the warning just says it will be deleted. Deleted from my purchased list of photos? I don’t want that. Deleted from what Stock is showing me? I don’t want that either. The warning should say “removed from this library” if that’s what delete means. 

Hello, I downloaded an AI file from Adobe Stock, but when I opened it in Adobe Illustrator, it appeared to be a raster image rather than an editable vector file. I cannot select or edit individual paths, objects, or shapes, so the asset cannot be used as a vector file as advertised. Asset ID:AdobeStock_1966179019 I downloaded this asset expecting an editable vector file, but in its current state it is not usable for its intended purpose. Please review the file, and if there is a problem with the asset, I would like to request a refund. Thank you.

I select multiple files, all .PDF or .JPG, no file exceeds 3MB in size. Then I right click on the files and hit Combine. When I hit Combine I get Error marks on all the images and it tells me they cannot be opened. Sometimes I can back out, save just the .PDF files and open the images separately and drag and drop, other times I can add them after the fact with Insert Pages under the Thumbnail menu. But most times I just cannot add the images and that renders my work useless as the images are required. This only started about 2 weeks ago and needs to be fixed immediately or my company will start to lose money based on inability to use this product.

Dear Adobe Stock Review Team,I hope you are doing well.I recently had 09 of my CAD vector collections rejected with the reason "Intellectual Property Refusal." These are original CAD-style vector illustrations that I created myself, and I did not intentionally include any copyrighted, trademarked, or proprietary designs.Last year, I experienced a similar situation. After I contacted Adobe Stock Support, the affected assets were reviewed again, and the IP refusals were found to be incorrect. The assets were subsequently restored. Because of that previous experience, I would greatly appreciate it if this recent batch could also be reviewed once more.The rejected Asset IDs are:Asset ID: 2090712281Asset ID: 2090712180Asset ID: 2090712169Asset ID: 2090712067Asset ID: 2090712047Asset ID: 2090711981Asset ID: 2090711939Asset ID: 2090711896Asset ID: 2090711895If there is a specific element in these illustrations that caused the Intellectual Property concern, I would sincerely appreciate your gu

“Adobe removed names/IDs from Stock license history, making it impossible for admins to track who licenses assets. It’s not accessible or on the roadmap, though other stock houses provide it. Anyone else need this?”

I have "Exclude Generative AI" selected in my search but there are some illustrations that slip through the cracks. Example: Image 1540744184 (https://stock.adobe.com/images/illustrations-depict-conservation-and-efficient-use-of-water-resources-for-sustainability/1540744184?prev_url=detail) When selecting "Report Issue" I am not able to report images that are clearly AI and to be reviewed. Would love for an option to get those properly tagged.

I'd like to report an Adobe Stock files that is misleading/incorrect. I just licensed this file and downloaded the vector version of it, but the file is empty and produces an error that a linked file is missing: https://stock.adobe.com/images/broken-porcelain-teacup-with-floral-pattern-vector-illustration/1975787618?prev_url=detailCould not find the linked file"Whisk_18a7d20e551cdb28d364c512681ce628dr_traced.ai". ChooseReplace to select another file or Ignore to leave the link unchanged.Thank you

2082191679 & 2082190626 which appear under the vector filter and can be downloaded as AI files actually only open with an embedded image. 

This is advertised as an editable stroke set of line icons, all of which are obviously just an AI slop image with no stroked paths, and they look terrible when zoomed in. ID: 2044506777

Exmo/a Senhor/a, O meu plano falhou o pagamento, a página está bloqueada e eu quero cancelar imediatamente. Não pretendo pagar a mensalidade falhada pois já não uso o serviço. Como posso cancelar sem pagar? Obrigada!

ich habe viele tolle Bilder hochgeladen. Verschiedene aus unterschiedlichen Bereichen. Hochauflösend und sehr individuell. Ich bin mir sicher, dass es Leute gibt, die da eines haben wollen. Aber alle wurden abgelehnt. Es gibt wenig Infos bzw Beispiele, wie die Bilder aussehen sollten. 

Are the AI generated images being reviewed for body parts looking phallic before being approved?ID 940767555  The thumb of the hand holding the pen. Looks phallic. The image is in the “business” categoory 

I PAID FOR and downloaded a YouTube subscribe video (AdobeStock_1497327233.mov) that featured a transparent background, but now the file on my hard drive is no longer able to import to my video projects even though the file shows in my internal, offline Finder searches. ??? I went to the AdobeStock website and found the file in my download history, but it will not download, saying it’s no longer available. ???  Is this to say Adobe hobbled my file so that I cannot use it anymore??? 

Hello,I would like to cancel my Adobe Stock (10 assets/month) subscription immediately. I am no longer interested in using Adobe Stock and I do not want any further payments to be charged.Please cancel my subscription effective immediately. If there is any cancellation fee, I kindly ask you to waive it, as I no longer need the service.Thank you for your assistance.