Stock Contributors

While trying to add a mobile number to my Adobe account for verification, the system shows an error and does not allow me to proceed. This issue persists regardless of the number or attempt count. Steps to Reproduce:1. Log in to Adobe account.2. Go to the option to add/verify phone number.3. Select country code:4. Enter a valid mobile number.5. Click on "Add". Expected Result:The system should send a verification code (OTP) to the entered Bangladeshi mobile number. Actual Result:An error message appears:"An error occurred while performing this action. Please try again later."The number cannot be added or verified. Screenshot: Environment:- Device: Windows 10/11 (PC)- Browser: Firefox / Chrome (latest version)- Adobe Account portal Impact:I am unable to add or verify their mobile numbers, which blocks them from using essential Adobe services that require phone number verification. Request:Please investigate and fix this issue so that phone numbers can

Hello. I haven't been able to verify my phone number for the second day. It shows an error and nothing happens. Please help [Moderator deleted private information. Please do not post private information like e-mails and phone numbers]   [Moderator moved the thread to the correct forum]

Hi,I’m trying to verify my phone number while creating an Adobe Stock account, but I keep getting this error:“An error occurred while performing this action. Please try again later.”I’m from Bangladesh and I tried different numbers (Airtel and Banglalink), but it didn’t work.Please help me verify my account.Thank you!

Dear Adobe Stock Contributor Relations Team, I am writing to express my profound shock, disappointment, and indignation regarding the sudden and, I believe, entirely unjustified suspension of my contributor account, 211011551. I have been a dedicated and compliant contributor to the Adobe Stock community, consistently adhering to all submission guidelines and Terms of Service. The reason for the deactivation that you have provided to me simply does not align with my conduct or the content in my portfolio. I have reviewed your stated reasons, and I assert unequivocally that I have not violated them. The timing and nature of this suspension force me to consider a deeply troubling possibility: that this decision is rooted in a political bias rather than a genuine breach of contract. I am a citizen of Russia, but for the past four years, I have been a legal and permanent resident of Montenegro. My work, my life, and my economic activity are entirely separate from any geopolitical considera

Dear,Expert, when my accout earn $25 then I withdraw my payment 14th october 2025 but still now pending.Please inform me how much minimum amount for first time withdraw ?Thank you

 Got hit with another “intellectual property issue” rejection. Apparently, my photo contains something so top secret that even I can’t identify it. If there’s a hidden logo or trademark in there, it’s doing a better job of hiding than most fugitives. And while we’re on the topic, I’ve been getting way too many “similar content” rejections lately. So I ran a little experiment — I resubmitted a photo they’d already accepted before. Guess what? Accepted again. I deleted it afterward, but now I’m starting to think the moderation system might be using a dartboard. 

I know this is old new now, but after 2 long conversation with CS agents, I can not merge my old Fotolia account with Adobe Stock.When i click submit it get me this msgYour credentials could not be authenticated. Please try again.I have tried to reset password, but there is no email with password reset link. Tried that 5 times and checked spam. No emailCan some one help me. CS is usless    [Moderator deleted private information. Please do not post private information like e-mails and phone numbers]   [Moderator moved the thread to the correct forum]

Buenas tardes   En ocasiones cotilleo en internet para ver cómo están posicionadas mis fotos o dónde y qué posibilidades tengo que de que los clientes encuentren mis fotos, o cuantas hay de temas similares antes de las mías. A veces me encuentro diferentes empresas que se anuncian en internet con imágenes de mis fotos (aunque con la marca de adobe stock encima) anunciando el precio y tamaños diferentes de láminas. Citan que es de Elena G.Madrid, pero no han comprado las fotos, o sea que en realidad ellos se están beneficiando de mis imágenes y se hacen publicidad a mi costa. No me parece la mejor manera de difundir mi trabajo (les sale gratis a ellos pero están quemando las imágenes de los colaboradores) y además hace que otra gente pueda plagiar las imágenes o ideas sin pagar nada.  ¿es esto legal? ¿os consta o sabéis esto? ¿es posible evitarlo? Un saludo   [Moderator moved the thread to the correct forum]

Hi everyone, My Adobe Stock payment is scheduled to go to my Payoneer account, but there’s a verification issue on Payoneer and I won’t be able to receive it. Currently, the payment status in my Adobe Stock account is showing as “pending for payment.” Is it possible to have this payment returned to my Adobe Stock account instead? Has anyone dealt with this situation before? Any advice on how to get Adobe to cancel the payout and return the funds would be really helpful. Thanks!   [Moderator moved the thread to the correct forum]

Hi everyone,Since the latest Adobe Stock update, my AI images aren’t submitting properly sometimes one uploads, sometimes none. Is anyone else facing this issue? Also, is there any upload limit for AI images now?Thanks!   [Moderator moved the thread to the correct forum]

Hallo. Bei meinen heute hochgeladenen Dateien erscheint überall die Fehlermeldung "Dateixy.jpg  enthielt Upload-Fehler." Was könnte die Ursache hierfür sein? danke für die Hilfe 🙂   [Moderator moved the thread to the correct forum]

Hi,I have a Fotolia account that I transfered over to Adobe years ago, keep getting notices about image sales from time to time and can't access my account.  My username is Devolution.  It is tied to my personal email address which I used here to log in but there is no content in my account, and I can't find a way to speak to Adobe about resolving this issue.  I have content online, you can see it and I get sales notices to my email but can't use my username to login, reset passwords, or see this account.  How do I get someone from Adobe to help me with this?Garth

Hi everyone,I recently submitted a vector illustration titled “Happy New Year Reach New Heights Business Vision Illustration” and it was rejected with the reason “Similar content in our collection.”The message says that my submission resembles content already available on Adobe Stock and that I need to provide more noticeable differentiation in composition, color, expression, or scenario.I understand the guideline about avoiding repetitive or very similar content, but I would really appreciate some specific feedback from experienced contributors on what kind of changes would make a design like this acceptable.Before I redo or delete the file, I would appreciate some guidance from those who have successfully passed similar New Year / business-themed vectors without rejection.Thank you in advance for your help and time!

its a week already over and in review there is no file. Submit file option is gray right now. what problem here? when it will visible. ? need help from @1024427 of this stock.

Brain trust feed back for quality issues. Thanks so much for comments

I am sure some kind person can tell my why this image fails on quality

Not sure of the intellectual property issue. Are swans protected by intellectual property? Honestly, I don't know. (well I heard something about them being royal or something)There are no people, no buildings, nothing except a swan swimming in a river with it's head going under water to get something to eat.A screenshot of part of the video.   CheersNate

There are many videos of the Rialto Bridge in Venice online,  yet my video files keep getting rejected as intellectual property refusal. There used to be a list id which "Landmarks" are accepatable or not . I cannot find this anymore ????

Respected Experts, If multiple contributors use their own computers under the same Internet IP address. If each has a separate contributor account. Each of which has its own and separate information. If they manage them from separate computers. Can their contributor accounts ever be closed for having the same internet IP address? Many people say this. Please help by saying the correct one. Thanks in advance

My photo has a quality issue and was rejected from the stock collection. I don't know how to fix this problemSomeone, please give me some advice  

Hi everyone, I'm new to contributing and recently submitted a few images. However, I noticed today that they were rejected, and I’m not entirely sure why. All the images I submitted are AI-generated, and I made sure to label them accordingly during the upload process. Could someone please help me understand the reason for the rejection? I’ve attached a couple of samples for reference. Any guidance would be greatly appreciated. Best regards,Jkin

Hello Community, does anyone know why the Load csv button fails to load the csv file? The csv file is fine, with all the field properly fullfiled. Thnk you for your support

This Halloween, we invite you to explore the eerie, the whimsical, and the mysterious, but without the usual pumpkin clichés. Let your imagination wander through foggy forests, moonlit rooftops, and curious corners where shadows dance and stories unfold. Whether you're channeling vintage masquerades or crafting surreal haunted dreamscapes, this is your chance to celebrate the season with style and subtle spookiness.     Here are a few ideas to get you started:• Stylized portraits with retro costumes in atmospheric, twilight settings• Illustrations of friendly or mysterious monsters: think quirky, not terrifying• Dreamlike scenes with floating lanterns, enchanted objects, or secret passageways• Use color palettes like deep indigos, smoky grays, and candlelight golds     Creative Challenge Rules:• Publish your images on the Creative Challenge in the Discord server.• No pumpkins allowed—get creative with other symbols of the season• Keep it PG: no extreme gore or d

For the past three to four days, my sales have decreased, but my position is stable. The ranking this week is almost the same as last week, but downloads are much lower — around twenty this week compared to about eighty at the same time last week. Is everyone’s sales down, or is it just me?

Hello,I have an Adobe Stock account, and until recently, I used to find Adobe Stock files easily by doing reverse image searches on sites like TinEye or Google Lens.For example, whenever I saw an image on other stock websites like Shutterstock or iStock, I could search the same image via these tools and find its match on Adobe Stock.However, starting two days ago, Adobe Stock seems to have completely disappeared from all major reverse image search engines. Even if I take an image from Adobe Stock itself and search it on TinEye or Google Lens, it doesn’t appear in the results at all.Unfortunately, the built-in Similar Search feature on Adobe Stock also doesn’t return the exact same image. it only shows related ones. Even typing the exact file title often doesn’t bring up the image, even though it clearly exists on Adobe Stock.This situation is creating a serious issue for me as a customer because I can no longer find and purchase the specific files I need from Adobe Stock. It may also r