Stock Contributors

Dear Adobe Contributor Support Team,I hope you are doing well.I have sent 3 to 4 emails regarding my request to review and unblock my account, but I have not received any response yet.I understand that the review process may take some time. However, I would be very grateful if you could please let me know the expected time for a response and provide an update on my account status.This account is very important to me, and I am waiting for your guidance. If any further information or action is required from my side, please let me know. I am fully willing to cooperate and follow all Adobe Contributor policies in the future.Kindly review my request and let me know when I can expect a response.Thank you very much for your time and support.Kind regards,Hajira Rehan[email removed by moderator] 

My contributor account has been blocked.Since I don't know the reason.I highly apologize if any undesirable activity made by me.Please sir/madam, give me a chance once again. I promised to follow all the guidelines provided.Also, please explain me the cause of disclosing/blocking my account asap.Thank you.

This asset appears to be AI but is not labeled as such, it appears with “exclude ai”2167794327 

Hi Adobe Stock Contributors,I recently submitted two abstract gradient background images to Adobe Stock, and both were rejected with the reason “Missing Generative AI Flag.”However, these two images were created manually in Adobe Photoshop. I did not generate them using an AI image-generation tool.The images are simple abstract gradient backgrounds with vertical striped/blurred effects. I created the artwork myself in Photoshop using standard editing/design tools.The rejection message says:“During our review, we found that it is likely to be generated by AI not labelled as such.”This is confusing to me because I did not use AI image generation to create these files. My questions are:Can Adobe Stock automatically detect an image as AI-generated even when it was created manually in Photoshop? Could certain Photoshop features, filters, effects, or processing techniques trigger the “Missing Generative AI Flag” review? If I did not use any generative AI features, should I still mark the sub

Here is the proper way to appeal a rejection if your submitted asset has been falsely tagged as "Missing Generative AI Flag." Click on the “Contact us” link on the bottom of your contributor dashboard page. On the shown form choose the category “Content”.Choose the “Rejection reasons” as the subcategory.Click on one of the shown links and check the check box.Enter your appeal text. Here is an example text:----------------------------------------------------------------------------------------------------------------------Subject: Appeal Request: Asset wrongly rejected for "Missing Generative AI Flag" Dear Contributor Support Team,I am writing to request a re-review of the following rejected asset submission: Asset ID: [Insert Asset ID] This asset was rejected with the reason "Missing Generative AI Flag." However, this rejection is incorrect, as no Generative AI tools or AI-generated elements were used in the creation of this image.This submission is a real digital photograph—either a d

I have had a few approvals and already my 1st sale! (Of palm trees btw)….. so don’t understand what failed with this one that didn’t get the approval??? Comments appreciated!

Hello everyone,I’m looking for some advice from other Adobe Stock Contributors who may have experienced something similar.I have been an Adobe Stock Contributor since 2018 and currently have approximately 8,000 assets in my portfolio, most of them videos.My account was suddenly deactivated today for “suspicious activity.” I received the email from Adobe at 5:07 AM local time here in Brazil. I was asleep at the time and had not logged into or used my account.I had not uploaded anything for approximately one month. During this period, I was only occasionally logging in to check my earnings. Everything had been completely normal with my account and sales.I had approximately US$83 in my account, and I was expecting a payment soon. Now I have completely lost access to my portfolio, sales history, and earnings information.I have absolutely no idea what the “suspicious activity” refers to. I have never purchased my own content, asked anyone to purchase or download my content, or intentionally

HelloMy account had be blocked since 27th of Jan and till now i have no information about it, i tried emailing them through submitting page and have no answers till now , with no clarifications or any periods about how long it would takes, how could i contact them? what is the period for the deactivation? is there any other options to contact them other than the deactivation page ?

Hi everyone,​I am facing an issue with my Adobe Stock contributor account. Whenever I upload and submit just 2 or 3 photos, I immediately get a "submission limit reached" error, even though my account is relatively new and I haven't uploaded in bulk.​Could someone please guide me on why this is happening? Is there a temporary restriction on new accounts, or how can I resolve this issue?​Any help or advice would be greatly appreciated. Thanks!

I'm wondering what kind of similar designs should be avoided. For example, if I'm designing something about "laser lines," which is a design I've done successfully and consistently use, I want to make sure my designs don't duplicate this style.My work will focus on keywords related to "laser."Is this against Adobe's rules?

​Hi Adobe Staff and Community,​I am posting to report a technical anomaly on my account and request assistance from an Adobe Staff member to review my profile status.​Recently, 100% of my submitted photos have been systematically rejected for "Quality Issues" by the automated pre-filtering system, regardless of the diverse subjects or shooting conditions.​To test whether my account is stuck in an automated rejection loop, I conducted a controlled test by submitting a close-up photograph of a restricted legal item — a current Japanese banknote (File ID: 2174590018).​The Anomaly:Instead of being flagged for Policy Violation or Intellectual Property (as required by platform regulations for legal tender), the image was instantly rejected for "Quality Issues".​This proves that an automated first-level AI gatekeeper is indiscriminately blocking submissions at the technical level before any actual content, policy, or intellectual property evaluation occurs.​Could an Adobe Staff member please

Recently, many accounts have been suspended or closed, but what's surprising is that they're all being closed at the same time.Most of them say that the accounts aren't related to AI, but are photos taken with a camera.I'd like to know what's going on?

Hi everyone,I’m looking specifically for real cases where an Adobe Stock Contributor account was blocked with the following type of notice:  “Your account has been blocked for violating the requirements for generative AI content…”The notice mentions violations such as excessive similar submissions, incorrect AI labeling/titles/keywords, missing releases, etc.I am not looking for advice to contact Contributor Support — I have already submitted my appeal and am currently waiting for Adobe’s response.What I would really like to know is: Has anyone received this exact or very similar Generative AI violation notice and later had their account reinstated? How long did the review take? Was the account fully restored? Were the portfolio and earnings preserved? Did Adobe explain what caused the violation? Did you have to remove or correct specific files? Was the reinstatement granted after the first appeal, or only after a second review? If your account was permanently terminated,

My assets has been nominate as adobe free collection for one year term, and it will be paid upfront,, i want to know when will i can get the payment.

Hello. I’ve received a very general response from Adobe about a technical video rejectionResponse:“...it contains one or more technical issues, such as unintentional shaking, empty black or white frame, compression and/or audio issues..” With this responses I’m not able to detect precisely the problem.I contact support but they told me “we are unable to provide specific feedback on individual refusals”So. Is this forum the place to request help to somebody for review my video or discuss which could be the problem to correct and reupload?Thanks!

From my latest upload all images were rejected (quality-issues). I can't see whats the problem. Two of these images are file-ID's : 2174233649 (Kingfisher) and 2174233649 (skyline of Rotterdam).Can anyone please help me. I get the feeling that the rejections are very depending on personal taste.Hope to hear from you,Emma

Hello. I have an approved and active Payoneer account, and I am trying to connect it to my Adobe Stock Contributor account.When I click “Connect your account”, the Payoneer page opens, but the connection does not complete and I am returned to the same screen.I have already enabled pop-ups and third-party cookies in Chrome and tried again, but it still does not work.My existing Payoneer account is fully verified and approved. I do not want to create a new Payoneer account.Could you please help me connect my existing Payoneer account to Adobe Stock Contributor?

Mein Account wurde im Mai plötzlich deaktiviert und auf meine Support-Anfrage (00521704) um das Thema zu klären, habe ich seither keine Antwort erhalten.Ich weiß nicht mehr was ich machen soll, ich hatte über 5.000 Clips online. Wie kann ich den Support erreich, dass sich jemand mit meinem Fall beschäftigt?

Here’s a cropped version of the original...under 5 MB.

Hi everyone,I am a long-standing Adobe Stock contributor. Unfortunately, I have permanently lost access to the Google account associated with my contributor profile and am completely locked out of my account.Following the official guidelines, I sent a detailed email to contributor-support@adobe.com exactly 14 days ago (on August 14th) requesting an email transfer. However, I have not received a response yet, nor did I receive an automated ticket confirmation.I understand the support team is busy, but I am very anxious about my portfolio and earnings. I have all necessary verification details ready to privately provide to Adobe staff (including my National ID, registered billing address, and details of my linked Payoneer payout account).Could any of the Community Experts or Adobe Staff members please assist me, check if my email was received, or help escalate this request?Thank you so much for your time and kind support❗

On November 18, 2025, I withdrew The Payment From Adobe Stock. But I have not received the payment so far. Why has not come to my skill account?

#2081992088The image says “PRONT” & should be “print”

When I use keywords, I'm very careful to avoid spam. But if I accidentally include irrelevant keywords in some images, These are old photos, submitted for approval a long time ago. is my account at risk of being closed?Right now, I'm checking every image and correcting the keywords.