Stock Contributors

Hello. I am trying to create a new Adobe Stock Contributor account. My Adobe ID was created successfully, my email is verified, and my Belarusian mobile phone number has been added. However, when I open the Contributor Portal, I see the message: “New account creation is not available at this time.”I also cannot access Contributor Support because it redirects me back to the same page. Could you please confirm whether new Adobe Stock Contributor accounts are currently available for residents of Belarus, or whether this is a technical issue with my account? Thank you.

Hello Adobe Community Team, I am writing to request urgent assistance regarding my Adobe Stock contributor account audit. My account was placed under review, and I submitted all requested source files, Drive links, and detailed layer breakdowns on August 25. It has now been 20 business days since my complete submission (well beyond the standard 15-business-day SLA), and 5 business days since my follow-up email without any update or reply from support. I have fully complied with all guidelines and provided all verified assets. Could a moderator please escalate this case directly to the Compliance / Audit Team for resolution? Asset IDs: 2110969849, 2061024315 Submission Date: August 25 Days Pending: 20 Business Days Thank you for your support and time.

Unable to Receive SMS Verification Code on my phone number (Adobe Stock Contributor). its a Pakistani phone number +92 

I have uploaded many JPEG images to Adobe Stock, but once again, several of them have been rejected for “Quality Issues.”Unfortunately, I do not understand what exactly is considered to be insufficient quality in these images. The same thing happened with my previous upload. I have carefully checked the files myself, but I cannot identify any obvious technical or quality problems that would explain the rejections.In addition, I selected the submitted images carefully. They do not contain any visible logos, trademarks, or other clearly identifiable protected content. I also paid particular attention to the landmarks and locations shown in the images and, to the best of my knowledge, avoided subjects that may be subject to specific intellectual property restrictions.I am aware that certain buildings and landmarks, for example in Dubai or in some European countries, may be subject to specific legal restrictions. This is precisely why I take these aspects into consideration when selecting

Hello everyone,I am a new Adobe Stock Contributor and I am experiencing a strange issue.My contributor profile is public and all my approved assets appear as thumbnails in my portfolio.Portfolio: https://stock.adobe.com/uk/contributor/213418630/gall⁠�However, whenever I click any approved asset, the asset page returns "Page Not Found" (404).This happens for every approved asset.I have already:Cleared browser cache and cookies.Tested in Chrome, Firefox, Edge.Tested in Incognito mode.Tested on different devices.The result is always the same.Example File ID: 2078384078Adobe Contributor Support confirmed that my profile is visible, but the issue with the asset pages still exists.Has anyone experienced this before? Any advice would be greatly appreciated.Thank you.

Hi everyone, I have two related questions about Adobe Stock contributor accounts and would really appreciate insight from experienced contributors. 1) A friend of mine recently created a new Adobe Stock contributor account. He only uploads AI-generated images. For every single image, he checks the "Created using Generative AI" box, adds a proper title, relevant keywords, and selects the correct category before submitting. Assuming he continues working exactly this way — only AI-generated content, always correctly disclosed and labeled — is there any risk that his account could still get suspended? 2) My own Adobe Stock account was suspended some time ago. If I log into my friend's account from the same phone that was previously used to access my suspended account, and upload AI-generated images there (properly disclosed, same process as above), could this cause my friend's account to get suspended or flagged — even though the images and disclosure process themselves are correct? Any gu

Hello everyone, I am opening this thread hoping to get some advice or assistance regarding my blocked Adobe Stock contributor account.  My account was blocked, and I submitted the official appeal form quite a long time ago. Unfortunately, I haven't received any response or updates so far.  Restoring this account is extremely important to me, as it is a crucial part of my work. I understand the review process takes time due to the heavy volume of requests, but I am very worried since a lot of time has passed without any feedback. I have always aimed to maintain high quality and strictly follow all contributor guidelines.  If any community moderators or Adobe staff (like @Mat Hayward) could help me check if my appeal is currently in the system, I would be incredibly grateful.  Thank you in advance foryour help!

As per below image this particular image has a specs like below:Adobe criterion Assessment Minimum resolution  4.15 MP Approx. Pixel size 3024 x 4032  JPEG ✅ RGB ✅ sRGB ⚠️ Not applicable Focus 🟢 Good overall Detail 🟢 Quite good for a phone photograph Exposure 🟢 Good White balance 🟢 Reasonable Saturation 🟢 Much better than previous image Noise 🟢 Low/moderate Compression 🟡 Some visible JPEG softness Composition 🟢 Strong Architecture 🟢 Commercially interesting Human subjects 🟢 None prominently identifiable Logos/branding 🟢 I don't see an obvious commercial logo Property/IP 🟡 No personal property or IP applicable as its old artifacts sculpture

Looking for any feedback on why this was rejected due to quality standards. Thanks!

All the photos I uploaded were flagged as AI-generated, even though I used my phone's default camera and didn't edit them.

New contributor here- so some constructive criticism would be appreciated. This image wasn't accepted by Adobe. 

Why the image rejected  

its a wall texture image i edit it in photoshop and export as maximum jpeg 2000x3060 resolution they keep saying quality issues also plz suggest me how can i get better like i have this passion of clicking pics and editing them so i though i can post it here on adobe stock to get some bucks 

Has anyone else noticed a drop in Adobe Stock downloads over the past week?For me, sales were fairly consistent before, with downloads coming throughout the day. But during the last 7 days, my downloads have noticeably decreased. For the past 3 days especially. and most of them seem to appear later in the evening.I’m wondering if this is happening to other contributors as well, or if there has been any recent change in Stock search visibility, demand, or reporting.Would appreciate hearing about your experience over the last week.Thanks!

Hello Adobe Stock Contributor Support,I am trying to complete my Adobe Stock Contributor account setup, but I cannot verify my phone number.My country is Bangladesh and I selected Bangladesh (+880) as the country code. However, when I enter my valid mobile phone number, I receive this error:“An error occurred while performing this action. Please try again later.”I also tried using Firefox, but the same error appears.I need to complete the phone verification before I can continue with my Adobe Stock Contributor account.Could you please check my account and help me resolve this phone verification issue?Thank you.

Hey everyone,I want to make sure I’m following the rules correctly for my programmatic motion graphics.I use Remotion to render videos procedurally from React code. The catch is: I use an AI (like ChatGPT/Claude) to write 100% of the code for me based on my prompts.Even though the AI writes the entire script, the actual video rendering and pixel generation are still done purely by the Remotion engine. I am not using any generative video models (like Sora, Runway, or Firefly). The AI only outputs text/code, and Remotion turns that code into a video.In this specific case, where the underlying code is fully AI-generated but the visual render is procedural, do I need to check the "Created using generative AI tools" box?Appreciate any insights!

I submit photos at Adobe and ShutterStock, the photos are aproval at Shutter but at Adobe they are refused, regarding some quality problems...Can i ask for a second review ?What i should do ? 

Hi Adobe Community,My Adobe Stock Contributor account was deactivated in July 2026. I submitted an appeal to Adobe Contributor Support, and my case number is 00527869.It has now been over 10 weeks, but I have not received any response or update regarding my appeal. I have already sent follow-ups through the same case email thread.I would like to know if anyone has experienced a similar situation and how long their Contributor Relations review took.I would also appreciate any guidance from Adobe staff or experienced contributors about what I should do while waiting for a response.Thank you.

Hello. This is my first post here; I will delete it if there are any issues.I uploaded a stock video to Adobe Stock and received the following message:"If you would like to get feedback from other contributors, please consider sharing your work on the Academy Board forum (https://community.adobe.com/t5/stock-contributors/bd-p/Stock-Contributors)."So, I’m sharing it here to see what happens. I would appreciate any feedback or thoughts you might have.Here is the video : HDR loop waveAbout this work:・Concept: Screensaver・Created in Blender.・To create an HDR video, I initially converted a sequence of images (.exr) into an MP4 using Adobe Premiere, but the colors looked dull when uploaded to Adobe Stock. When I exported it directly as an HDR video from Blender, the color dullness improved somewhat.[Moved to Stock Contributors by a moderator］

For example, this looks suspiciously AI:  #  2177391334. The contributor has many similar ones. Thanks in advance. 

[Moved to Stock Contributors by a moderator］

Hello Adobe Community Staff and Moderators,I am requesting urgent moderator assistance regarding an orphaned support case that has received zero responses for 11 calendar days (9 full business days).Case Details:- Case Number: ADB-46962167-K4F1- Category: Payment, taxes & bonus program - Royalties- Last Interaction Date: September 7, 2026 (Follow-up sent September 14)- Status: Stalled / No responseSummary of the Technical Defect:My contributor profile [PPI removed by moderator] is locked in a backend validation rejection state when attempting to connect my verified Payoneer account:"Payout Information not accepted. Please use a Payoneer account that is valid and unique to your contributor profile."Facts:1. The secondary email alias [PPI removed by moderator] as completely purged from my Adobe ID on September 5. There is no other contributor profile.2. The Payoneer account belongs exclusively to me and previously received regular payouts from Adobe Canada Services Corporation withou

Hola. Tomé varias fotos de mis ortencias, las subí aquí, las etiqueté e hice submit. Después, fueron rechazadas.Que no se malinterprete mi post, no vengo con afán de ofender, simplemente quiero saber qué puedo hacer. Analizando un poco puedo entender las razones, como que algunas fotos son extremadamente similares entre sí o que el etiquetado no es el mejor, pero creo que necesito algo de feedback para tener una visión más completa de la situación.Gracias.

Am I allowed to have two contributor accounts? I would use the first account to upload vectors and the second one to upload videos. Its totally different type of assets

A post just for info for other contributors.I’ve just received my 3rd account suspension from Adobe in 5 months for ‘suspicious activities’ relating to download spikes. Each time my account is down for 4-6 weeks while I wait to hear from support and each time it is only live 2-3 weeks before something triggers another suspension. I’ve lost out on 10 weeks of income so far this year.This last two weeks is the only time I’ve ever noticed an actual increase in downloads. Since I’m now paranoid about being suspended, I immediately raised a ticket asking for a review of my account as I was worried about fraud. Adobe closed the ticket and sent me an automated message to say they can’t investigate until an account is flagged and suspended. 5 days later here I am.As usual I’ve raised another ticket and filled out the appeals form but I’m very much wondering if it’s now worth it to keep going round and round without anything getting permanently fixed. I’ve repeatedly asked for a closer look at