Substance 3D Painter

I'm trying to import several .sbsar assets to my library, but regardless of importing them as alpha, basematerial, filter, generator, procedural, or texture, I get the "[Resource Import] ... cannot be imported as..." error. I feel like I'm doing something wrong, but there aren't any clear instructions on how to import these assets. This is one of the several assets. They're all stitches and seams like this one.https://substance3d.adobe.com/assets/allassets/428ec3393f0d1d58f556c304a467427d008a530e?assetType=substanceDecal&category=Soft%20Surfaces Substnace Painter 7.4.3Windows 10 21H1

Hi, my student license to Substance 3D products ran out recently and I was hoping to renew it but I recently changed schools. When renewing it, I mistakenly used the email of my last school which I don't have access to. After trying again with my current school's email, Identit-e gave me the message:"DENIED - You are only allowed to redeem 1 discounted product every 365 days. Our records indicate that you have already redeemed within the past year."even though I have not redeemed the license because I can't access the email.

Case scenario, Im doing an airplane panel, and I would like to make AO for the gauges, but the glass texture set will darken the result. Isnt it somewhere a simple tick does says, exclude glass from AO computation?

  Matthias Schmidt’s new Procedural Planetarium Signature Collection delivers a rich set of procedural planet materials – from icy moons to gas giants to ocean worlds – built for Substance 3D Assets. All materials of course incorporate modifiable parameters to allow it to fit your stellar needs, and node graphs are provided allowing you to study Matthias's expert approach to material creation.    In our new article, Procedural Planetarium: Matthias Schmidt on Filling the Night Sky, Matthias details the techniques he used to recreate layered atmospheres, emissive “civilization” masks, and more to create these astrological wonders, incorporating outstanding visuals and practical tips you can drop straight into your material workflows.   Take a look today! (Or, y'know, tomorrow.)  

Using a scratch stencil, I see that some scratches show up properly oriented, some seem misaligned, and some seem tiled (even when tiling is disabled). How do I properly align the stencil properly so the effected area is more predictable?

I have test the GPU, worked with AMD Support AND support with the manufacturer and a PC technical agent.All found the fault to be with Adobe Substance Painter.I have been able to bake 4k textures for my projects but I can't even paint or do anything because the program with lag and become non-responsive when I interacte with the viewport.I have been trying to get help from Adobe Technical Support since three weeks ago and recently tried to get help here. I'm posting in hopes of getting help.All other support team options have failed and I when I tried to go into a call and have assisstance, the person didn't seem to know what to do. Please help. I don't want to pay for a subscription to something I can't even use.If there were other options I would have never bothered with this buggy program and lack of support. I have evidence to support that the GPU is fine and I can provide dxdiag and sysinfo if needed. 

Outstanding texturing work by Yufei Chen, for the October 2025 texturing challenge.   Each month the 3D Texture Artists group on LinkedIn runs a challenge: take that month's specified asset, and texture it as artfully you can. There are just two more days before the submission deadline for this month, on October 22 2025. But don't worry -- if you don't have time to get something ready for this month., the next challenge begins on November 1!   You can find the thread for this month's challenge on LinkedIn, right here. And the winner of this month's challenge will be announced on October 27, in the 3D Texture Artists group.   And to see what sort of work has already been created for these challenges, take a look at the Behance page we've just created as a sort of 'challenge repository'. We'll be keeping that updated as more and more submissions come in.   So, go nuts with the texturing -- and, as mentioned, the next challenge begins at the start of November!

Hello,  I was just about to bake my textures for a model I am working on, but the common settings in the baking window is not showng up. Where I select the highpoly model, and edit the distances. Now I have tried to click all the little buttons. and look at any short cuts that may have hidden anything. Please help. I just want to bake my models. Thank you for your time and consideration.

Heyhey, guys! I am a bit frustrated right now because my Painter keeps crashing whenever I try to open a certain file. It's not just that file, though, but also all autosaves of it (going back about an hour before the last manual save). It opened just fine earlier today and I had no issues with it at all so far. An older version (basically without actual progress, though..) opens without issue as well. So far, I have restarted my PC, updated my graphics driver, made sure that Painter launches using my GPU, moved the file from my external hard drive to my local one and tried to run Painter and open the file without anything else running at the same time (to make sure all resources are reserved for Painter). Nothing has helped. It just crashes about a second or two after I try opening it. There was one instance where it took a few seconds and it looked like it might be loading the file, but it just crashed again after a few seconds. I didn't even do anything overly fancy.

  'Sup, folks? We've just published Beyond the Screen: How 3D Amplifies Real-world Design. Luxury leather goods designer Solange Sailler worked with the Substance 3D Assets team to explore how 3D tools can complement traditional craftsmanship—enhancing creativity, iteration, and communication while maintaining Solange's tactile, 'real-world' approach to design.   The 3D Assets team created a bunch of new models and materials to represent leather goods as part of this project—and, of course, all of the visuals in the project were textured with Substance 3D Painter. Those assets are available on Substance 3D Assets right now.    Enjoy!  

Whilst working on a personal project I had bought a pack of normal map decals for hard surface modeling when I noticed they looked weird on my model!At first I figured it was maybe a topology or UV issue on my end but after extensive research, and even noticing UV seams in normal view, found out that wasn't the issue nor an issue to begin with.So I decided to test it on the simplest thing. Blender's Default Cube.And here's what I found.On the image you can see 3 faces in the corner of a cube in ortographic view. The one on the left is the Y axis, one on the right is the X axis, and the one on the bottom the Z axis (This view is from the back of the cube)Normal maps seem to only work/look as intended on the X axis facing surfaces, whilst the other two axis they look weird and have those visible seams, it is especially noticeable in material view with added complexity.Now this doesn't seem to be consistent, as on my personal project files, normal map decals on X axis facing surfaces stil

Even if I change the autosave settings such as the 'autosave interval' and press save, the settings revert to the default when I restart the application.Please make the autosave settings remain as configured even after restarting.

I am currently exporting my shirt mesh into substance painter form Blender3D. I exported both the high poly and the low poly as a .FBX and made sure to tik 'selected objects'. Before that, I have already made sure that the face orientation for the obejcts were facing the correct way before exporting. I follow the basic fundamentals of importing into Substance by opening a new file as an OPENGL 2048x2048 and what not.However, when I go to bake the High poly details on the low poly, my the high poly details are facing inward. To attempt to fix this, I saw a tutorial where you you click Colorspaces and saw that most of my maps were set to DIRECT3D even though I have already opened the file as a OpenGl.Most of my maps are set to this and I have tried to change it to OpenGl. Howver, once i exit out of it to go to another map thats displaying the same thing and return to it, It reverts back to direct. How can I fix this? Is this whats causing my sculpt to look weird?Heres how my mesh is supp

I have the Steam version of Painter and Designer. Having previously had Allegorthmic versions, I had a bunch of asset points on source.substance3D.com. Those are all gone now, due to the change in January that wiped all points. If I want to download asset now, it seems the only option I have is to subscribe to the full Substance subscription, which gives access to the apps that I already have.  How are users with perpeutual licenses (from steam or earlier versions) meant to acquire assets from substance3d.adobe.com/assets these days? 

TOPIC: FINDING TEXT IN ONLINE MANUAL  What exactly should I type in the search box to search ONLY SUBSTANCE PAINTER and for the TEXT   I do not know what they mean https://helpx.adobe.com/substance-3d-painter/interface/assets/advanced-search-queries.htmlthis page makes me feel encredibly stupid.     What will I type in to search only the online manual for the app ? not everything else ? I want to search the online manual just like I used to search a PDF book.  is it possible ?   

I'm just reporting so either AMD or Adobe will take this into accountability for once despite users keep saying everywhere that this application doesn't work well in AMD at all.  Substance Painter keeps crashing the video drivers when working with many layers and not so many. Most likely when exporting textures and despite of that, the huge amount of ram that eats from the system doesn't  make any sense when you are only working with 3 or 4 layers with a full textured character. Issues:If the gpu reach 100% the gpu crashes if you export textures in 4k + padding, crashes tooIf the ram reaches 100% same crash (I have upgraded the ram and crashes still happening!)undervolt untouched and touched same crashes. I was painting in a layer the other day and the whole screen freezed then turned black and have to wait until it fixes by itself with a driver crash window.  Doesn't matter which version of adobe I have, newer or older same crashes, same for amd

  Substance Days is coming to Gnomon this month, for a day of industry insights, expert tips, exclusive reveals, and more!   Some key highlights of the day: deep-dive demos of Designer, and ZBrush-to-Painter workflows; a session on texturing garments with Painter and Marvelous Designer; a whole bunch of expert guest speakers; an evening reception for attendees and the Substance team to hang out and share experiences.   You can find more information right here, on the event page for the day.   Please note that you need to register in advance in order to attend. You can REGISTER FOR THE EVENT RIGHT NOW at the button on the event page ^^^.   See you there!

This has been asked for for years and years now and it has been aknoledged a billion times.When will we finally see actual non-square texture support ? This is such an important feature to have in game development, I have no idea how this isnt a number 1 priority. This should be a basic functionallity for any serious game development texturing software.The only way of getting half descent results is by changing UV transformation settings inside each and every layer to a power of 2 ratio, which is a ridiculously tedious task on complex models and doenst solve all problems every time.Setting Texture Set Settings to non-square doenst make any meaningfull difference as it is not reflected in the 2D and 3D viewport.Test best results i could come up with was using clinched UVs and non-square bakes, with square Texture Set and export settings, while changing UV transform settings to the power of 2 .How does no one seem to care ?Is there a magic plugin everyone but me knows about ?&n

 Hello, I have a question about UV mapping in Substance Painter. As in the attached video, if there are two or more identical star-shaped meshes with front and back sides, what would be the ideal way to map the UVs for the meshes? In the video, the front and back UVs are separated and positioned far apart, while the left and right UVs are overlapped. Will there be any errors or problems when baking in Substance Painter? Is it always better to split the UVs into four without overlapping them? Thank you in advance.

Hello, I’m encountering an issue with my height map. Every time I bake my high poly map, the topology of my low poly is visible. I’ve tried everything, from exporting to adjusting the bake settings, but I don’t understand why. I’m using 3ds Max to export my low poly, and in Substance, I get an error message that appears. Have you ever faced this issue? And do you have a solution?   [EngineBitmapLoad] Failed to decode bitmap.resource://project0/Ambient Occlusion Map from Mesh visage?version=8162696b9787758ccc9d4ec2ebce79f84e26856b.image

[EngineProcedural] Failed to decode Substance.resource://project0.4fdc9951-53df-488c-bb93-e12731680653/Seegrund/Seegrund?version=c5af1c454e249db25b5a4166a98a2d276173b9e0.sbsar This is the smart material I am trying to import: https://substance3d.adobe.com/community-assets/assets/b2185fe58f62abac608e7c2fd470683041d35abeIt should be compatible with Substance Painter 3D OS: WIndows 11Substance 3D Painter, version 11.0.3Build 4609 - a6bfd50bcbfe92ef733ee8ed0aa64fcc1469a098