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About this articleRead time: ~3 minutesPublished: May 12, 2026 TL;DR: AI Assistant in Adobe Scan is a generative AI feature in the Adobe Scan Android app that lets you ask questions about any scanned document by voice or text and get answers with citations. Think receipts, forms, handwritten notes, multi-page contracts: scan it, ask it, done.Ever scanned a 12-page rental agreement and spent 20 minutes hunting for the security deposit clause? That's exactly what AI Assistant in Adobe Scan is built for : you scan, you ask “what’s the deposit amount?” and it answers with citations pointing to the source. It’s not a new app, but a generative AI layer baked into the Adobe Scan mobile app you already use. The unique bit: AI Assistant only reasons over your scanned document and shows numbered citations pointing back to the exact section, so you can verify before you trust. What is AI Assistant in Adobe Scan?AI Assistant in Adobe Scan is a generative AI feature in the Android app that lets y
We truly appreciate the time you've spent with Acrobat Mobile or Scan. While we’re sad to see you go, our priority is to make cancellation simple, transparent, and respectful of your time. Before you proceed, here’s what you need to know about refunds:If you cancel within 14 days of your original purchase, you’ll get a full refund. If you cancel after 14 days, your subscription will remain active until the end of the current billing period, but no refund will be given. For full details, please review our Subscription Terms & Cancellation Policy. Here’s how to cancel based on your subscription type:On Android: Use our automated cancellation form to submit your request. It only takes a few moments. On iOS (iPhone or iPad): To cancel your subscription, follow the instructions outlined in the help article. On Desktop (Acrobat Pro): You can cancel anytime through your Adobe Account by following the steps in this guide. Wondering about your account, payment, or plan? Ask away right he
Adobe scan crashing when scanning and when making adjustments to scanned pages. Has started crashing after only 30 pages. Because of poor edge detection I have to adjust and re-straighten all pages saved to photos after each crash. Also seams to use up battery charge and makes the iPad heat up.
Hello, I forgot to cancel free trial to a yearly subscription and I got charged on May 26, 2026. The amount was $69.99. Today is May 29, 2026 so I missed the forty eight hour deadline quite literally yesterday, huge mistake. I had called the developers really early in the morning and they told me to try to request a refund in the Google Play store but it will take one through four days and I'm not sure if it's guaranteed. I had the app for less than a month so I really want my refund back, because I got charged for a full yearly subscription. If you cancel within 14 days of your original purchase, you will get a full refund. I really need my seventy dollars back because like I said, I had barely even used the app for less than a month I only wanted to test the free trial and I forgot to cancel it yesterday. If I were to cancel with a bank I would most likely get a charge back and Google Play will terminate my account permanently, so I can't even consider that an option.
Error: Couldn't save the file
Please recover my files
Se there are few documents which scanned with adobe scan in 2020 after that later i changed my phone and again downloaded adobe scan but it is not having the previous data so is there any way i can recover that data
Hi, my question is, how to adjust file mb version from 11mb to 5mb cause I am gonna send to my company but can’t cut any page, I need all to be in one pdf file but also can not be more than 5mb. How?
Se there are few documents which scanned with adobe scan in 2020 after that later i changed my phone and again downloaded adobe scan but it is not having the previous data so is there any way i can recover that data it important
Hello All, Is there a way to log into Adobe scan via web browser and download the documents that I previously scanned through my mobile app?
Google play market не вернул средства без объяснения причины.
J’ai souscrit à un essaie gratuit et vous débitez 59,99€ de mon compte ,j’exige un remboursement.
Please return my 849 money which you looted on behalf of 7-day free trail.i don’t want any type of subscription
I would like to request a refund for the charge made to my bank account.
Saya ingin menarik dana dan membatalkan langganan saya
I need to be able to disable auto color by default at the time of capture. The auto color is so bad, over brightening, that I cannot see the document corners to correct the image crop.
I am within the 14-day window and Google Play told me to contact the developer. Please process my refund for Order ID: GPA.3358-6160-4582-66893..0
I have the adobe scan app both on iPad and Android devices. I take some scans with it. I understand that if I download the PDF, make any change, and re-upload the PDF to “adobe scan” folder in adobe cloud, I can no longer make any changes in the app to that PDF because it was modified externally. However, even if I DO NOT MAKE ANY CHANGE AT ALL, and simply download the PDF and re-upload it back to the “adobe scan” folder, the iPad app doesn’t let me modify. The Android app lets me modify though. Is the behavior in the iPad app intentional? Is it expected that even if I simply download a PDF from adobe cloud and re-upload it without doing anything to it (I don’t even open it) , the adobe scan app will refuse to let me modify it in anyway ?
Hello,I would like an update regarding my refund request.Three days ago, I requested a refund because I tried to cancel my subscription before being charged, but I was unable to do so. Despite my attempts, I was charged 354.99 RON, and I have not received any update about my refund request.I kindly ask you to review my case as soon as possible and process my refund. If there is any issue preventing the refund, please explain the reason.Thank you, and I look forward to your response.
Hello, I would like to cancel my subscription, but I cannot find the cancellation option in my account. Could you please assist me with canceling my subscription? Thank you.
I was supposed to get a free trial but i was charged for 8.99 pounds . I have got the premium
Any pdf opened in Adobe scan does not rotates if someone wants to read it wide how is it possible
I have subscribed the 7 days free trial and it has charge me Rs 890. I unsubscribed the services immediately within 15 minutes. My subscription showing the cancelled. I already fill up the form. Please issue my refund. Please see attached screenshot for confirmation.
I have subscribed the 7 days free trial and it has charge me Rs 890. I unsubscribed the services immediately within 15 minutes. My subscription showing the cancelled. I already fill up the form. Please issue my refund. Please see attached screenshot for confirmation
I signed in with Apple and can’t access the account linked to my subscription. Adobe has charged me twice from ADOBE.COM, and I need you to locate the subscription using my card details and refund the charges. I can’t seem to get through to anyone
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