AE Beta Freezes after sometime of use error: "Direct2D Drawbot Error. HRESULT:-2005270523"

[Thiago Guimarães]

I can't say for sure, but after two or three more recent versions of AE Beta I started to get a random error, after working for a few minutes the whole computer crashes and then this Direct2D Drawbot Error box. HRESULT:-2005270523 appears, but I can't close it, it keeps reopening endlessly and then I have to force close the program.

I've been using AE Beta since they redid the interface, it's just become another program! It's very fluid and enjoyable. I'm not using to use the retail version because he not received the interface update., but I can say that the problem is in the beta, because when i use the reail version there is no issue i don't have any errors or freezes.

Here's a picture of the error I get when I close.

AE Beta V24.6.0 b23

Windows 11, i7 9750H, GTX 1660TI 6GB, 32gb de RAM, 512gb SSD.

Driver Nvidea Studio  555.99.

 

[JohnColombo]

Hi @Thiago Guimarães,

Thank you very much for reporting this issue. The error you are experiencing is something we are currently investigating as part of the UI improvements.

Are you using any third-party panels or plug-ins in your workspace or projects? We have been finding that some third-party UI elements are triggering this error in the Beta version. A full-screen recording or screenshot would be helpful as we try to narrow down where the error is coming from.

Thank you for any additional information you can provide,

- John, After Effects Engineering Team 

[Thiago Guimarães]

Sure! I'll try to provide as much information possible from my usage; perhaps it can help identify which plugin is causing the error or if there's a specific function that triggers it.

I use a few plugins in my workflow, including:

Third-party Panels: Animation Composer, LabelME, DecomposeText, FX Console.
Effects Plugins: BCC, Mocha, Sapphire, from Boris FX.

Looking at the plugins, two things catch my attention: LabelME has not worked since the last two or three versions, and I always receive a write error, leaving it as just a black panel.

Animation Composer might have something to do with it, as it works by adding an expression directly to the layer. Apparently, when I use a text expression, it seems to increase the chance of the error occurring, though I can't say for sure.

Today I will work on recording my screen so we can try to figure out what might be causing this.

LabelME is a plugin that organizes and facilitates the selection of layer labels.

[PolkaFever]

Maybe not relevant, but I also have similar problems, but I am currently using Premiere Pro Beta. I get the same error message:
"Direct2D Drawbot error. HRESULT: -2147023496".

Tried opening without plugins and extentions, but PPro beta always freezes when I Match Frame something in a sequence and scrub a clip in the source panel.
@JohnColombo : Are these cases related in some way? 

[Manic Motion]

Hey !

I had the same here. Here's a screencap of my workspace.

[Thiago Guimarães]

Hey man! try to use the Beta Version without plugins. For me works well, after try to use one by one, maybe you will find wich one cause the error. today i'm using the plugins that i'm use daily normaly.