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After Effects crashes and closes when trying to do motion stabilization

New Here ,
May 10, 2024 May 10, 2024

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Issue: After Effects crashes and closes when trying to stabilize motion using the controller.

Adobe After Effects version number: 
24.4


Operating system: Windows 11

Steps to reproduce: 
Open After Effects
Select a video
Find the Control Motion option
Select the Stabilize motion option
Position the controller
Click play
Ready, the program will crash or close directly.

Expected result: The program will probably crash or close directly.

Actual result: The program crash or close directly.

My own video issue: https://youtu.be/7MaRsCsA0Gk

Videos that I tried to use to solve it, but it didn't work: https://youtu.be/Zw1GiHHBnW0?si=T6gzBObf6lZPduJb

 

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TOPICS
Crash , Troubleshooting

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correct answers 1 Pinned Reply

Adobe Employee , May 10, 2024 May 10, 2024

Thanks for posting about this. I have enough of a repro here that I'm writing up and bug and we'll do some debugging on our side on what's going on.

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1 Comment
Adobe Employee ,
May 10, 2024 May 10, 2024

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Thanks for posting about this. I have enough of a repro here that I'm writing up and bug and we'll do some debugging on our side on what's going on.

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