After Effects Freezes after some time with error: "Direct2D Drawbot Error. HRESULT:-2005270523"

[Thiago Guimarães]

I can't say for sure, but after two or three more recent versions of AE Beta I started to get a random error, after working for a few minutes the whole computer crashes and then this Direct2D Drawbot Error box. HRESULT:-2005270523 appears, but I can't close it, it keeps reopening endlessly and then I have to force close the program.

I've been using AE Beta since they redid the interface, it's just become another program! It's very fluid and enjoyable. I'm not using to use the retail version because he not received the interface update., but I can say that the problem is in the beta, because when i use the reail version there is no issue i don't have any errors or freezes.

Here's a picture of the error I get when I close.

AE Beta V24.6.0 b23

Windows 11, i7 9750H, GTX 1660TI 6GB, 32gb de RAM, 512gb SSD.

Driver Nvidea Studio  555.99.

 

[VSEdit]

Disabling "Hardware-Accelerated GPU scheduling" definitely fixed it for me.

[sujith_selvan]

After Using AE Sometime Unknown Error Exception & 
After Effects Warning Drawbot Error. HRESULT:-2005270523"
Always Pops..
And then it goes black out and system Automatically restarts.
It is happening in loop.

[Jvtinsingh]

It worked, but now it is not using the gpu for render and preview 😞 any help?

[Geoff Vane]

I'm not using the beta version. I get the same error.
It disrupts the entire computer, requiring a restart. 
I will update After Effects.
I notice that Adobe apps Photoshop and After Effects are instable when they run together and when After Effects did some heavy rendering. Also Premiere tends to blank out in its monitor window: the video is no longer displayed.

[ThegirlintheYellowCoat]

I'm having the same problem in Premiere Pro. Its been updated to the latest version. Drivers are all up to date and I'm on a Windows 11 Asus laptop. I even cleaned the hardware because I was so worried soemthing was wrong with the laptop but now I see its an adobe issue. 

This photo is a brand new project and the software crashed just after I imported my media. The app is completely unusable for me at the moment. 

[Jvtinsingh]

Try Disabling Hardware-Accelerated GPU scheduling

[Wenan Yuan]

I’m having the exact same problem. Win 11 OS. RTX 2060 GPU. AE 2025. I can’t even load files into the project without crashing it.

[Chamara27635862ciug]

I'm also getting the same error. I'm using some 3d layers. Some are videos, some are images. No texts yet. Not sure what't the issue. This is the error : direct 2d drawbot error hresult 20052770523.

[Chamara27635862ciug]

I'm keeping adobe suite only because of after effects. There are so many alternatives for the softwares. Capcut is way easier to edit some videos. Not all. And Davinci resolve can do a lot of things. Honestly if they are not going to fix this. I have no much use of adobe suite. I'll cancel my subscripiton. I do not want to pay for something isn't working.

[SIKO1]

need help to fix this error 

[bullet.train]

This error popped up suddenly today. I tried everything like 4 hours maybe? At last switching from Studio Driver to Game driver solves my problem.

[bullet.train]

nope today again =/ the problem still continues. Adobe pls we can't work ??

[Keve280981515spb]

Similar error, same error message

[nishu_kush]

Hi @Keve280981515spb,

What version of After Effects are you using? Are you on macOS or Windows? What's the exact error that you're getting? Do you mind sharing a screenshot?

Looking forward to your response.

Thanks,
Nishu

[Scott.C.]

I'm not really on windows anymore, this being one of the many reasons I switched over to an M4, but the only thing that stopped this for me was disabling Hardware Accelerated GPU Scheduling. I think adobe should focus it's resources there, I think that was a more recent change to Windows in the last few years. 

[Franco Alejandro_Quis3525]

I solved the problem with this video

https://www.youtube.com/watch?v=MCe2JbW79jg&ab_channel=Maxxxymiron 

[davemauriello]

Wow, I have not used AE in many, many years. I opened 2025 today, started setting up my composition and this drawbot thing just keeps popping up. A quick search brought me here and I can't believe this has been going on for over a year! There are 7 pages so far all saying the same things!

Having to disable GPU functionality is not an acceptable solution. Alter my system to make your software work? No, that's not how software development is supposed to be. It's not a user responsibility, it's Adobe's. 

I guess it'll be many more years before I might open this again. 

For what it's worth, here are my specs:

Win 11 Pro 24H2

Ryzen 3960

128gb ram

RTX 2080 Ti (drivers up to date)

[edddim]

PLS CHECK that your motherboard BIOS is also up to date! Ryzen seems to be particularly sensitive here. The planets of Bios - WIN - GPU driver - AE software version - functional plugins if relevant - must all align properly for a decent AE experience. 
Evil tongues might whisper, that the price for NVs CC optimization is a lag in driver care for older generations... says a 2070super -guy looking, peeved, hard at the gpus of team red.

[???_?????2312]

Я приобрел новый пк, но я появилась проблема с рендером. После нескольких изменений слоя, когда я нажимаю на spacebar, timeline indicator перемещается на один кадр и больше никуда не идёт. Также перестаёт отображаться какие либо изменения, а если сохранить неотобразившиеся изменения, и перезайти, то всё отображается. Уже попробовал на версиях 25.1-25.4. Ничего не помогает

Win 11 Pro

Ryzen 9 7900x

64gb ram

RTX 5060Ti 16 gb (drivers up to date)

[Maxxxymiron]

I had a similar problem. My timeline pointer moved forward after pressing the spacebar, but jerkily. The video did not stutter. A complete reinstallation of Windows and formatting of all disks helped me. I read in guides that you need to enable rendering of the interface only by the CPU and all that, but only a COMPLETE and CLEAN reinstallation of the entire system helped. This may be especially relevant for you if you assembled a computer, but use disks from an old one.

[Maxxxymiron]

A little update on my video that someone mentioned here. (Video link: After Effects/Premiere Pro FIX "Direct2D Drawbot Error" and “Alt + Tab black screen”)

Switched to new rig with same videocard and had same probelm. Fix is working even on a new rig, Win 23H2. I'm still not sure what causing this: videocard, adobe software or windows. I think it's windows + adobe, but mostly windows. As i discovered, even on a clearly installed windows, GPU utilization in desktop with stock wallpapers is about 20-30%. That's not normal. Then i checked the Task Manager - BOOM! DESKTOP WINDOW MANAGER. It uses all the GPU. How i see this: When you are using Adobe software, your gpu util is about 15-50%, and when you Alt+Tab or even during work, Windows somewhy decides to use your GPU a lil bit more, it causes overload of GPU and black screen appears or Direct2D error.