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After Effects slows down complete system until restart

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Community Beginner ,
Nov 06, 2022 Nov 06, 2022

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Hi. For some time now I have had the problem that After Effects slows down my whole system. I always clean up the cache files and this I also have on separate SSD's so that the system drive stays nice and free.

But the strangest thing is that even when I close AE, the system remains slow. The mouse jerks, programmes take forever to load, etc. Only after a restart does the system run normally again.
However, there are no unusual loads to be seen in the task manager. Neither in the RAM nor the CPU.

Does anyone know this problem? Would really appreciate any tips. Thanks.

 

My system:
AMD 5900x
Asus Creator X570
128GB Ram
2x Geforce 3090

 

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Performance , Troubleshooting

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correct answers 1 Pinned Reply

Adobe Employee , Nov 29, 2022 Nov 29, 2022

Hi @Planet_Motion,

Thank you for reporting this issue. This doesn't sound like any issues that we're currently aware of. Do the system slowdowns start to occur before you close After Effects or afterward? When the slowdown occurs and you've closed After Effects, does After Effect remain in the list of running applications in the Task Manager?

 

Thanks for reporting this issue and for any further information you can provide, 

- John, After Effects Engineering Team 

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Community Expert ,
Nov 06, 2022 Nov 06, 2022

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Do you have any third party plugins installed?

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Adobe Employee ,
Nov 29, 2022 Nov 29, 2022

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Hi @Planet_Motion,

Thank you for reporting this issue. This doesn't sound like any issues that we're currently aware of. Do the system slowdowns start to occur before you close After Effects or afterward? When the slowdown occurs and you've closed After Effects, does After Effect remain in the list of running applications in the Task Manager?

 

Thanks for reporting this issue and for any further information you can provide, 

- John, After Effects Engineering Team 

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Community Beginner ,
Nov 30, 2022 Nov 30, 2022

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Hi. The slowdowns occur while I am running After Effects. After a few minutes with AE, the whole system slows down. Updating to Ver.2023 makes it worse. AE itself is super slow. 4K videos, even without filters, play very slowly and with a very long delay after pressing the space bar. I have more than 100GB free on my work disk (Samsung 980pro). Windwos and all drivers incl. Bios are updated to the latest versions.

 

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