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AfterEffects Composition Glitches Out When Clicking On Effect In Effects Panel

New Here ,
Aug 08, 2024 Aug 08, 2024

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Issue:
I have encountered an extremely problematic bug in AE and it is greatly affecting my workflow. Whenever I use an effect on a layer and then go to the effects panel to modify parameters of said effect, AE glitches to a different layer as soon as I touch the effect and jumps out of the composition to a selected layer in another pre-comp. I always have to carefully look if the selected layer is the one showing in the effects panel. The only way I can modify the effects is if I lock the effects panel to the selected layer or if I go to every pre-comp and deselect all layers. When I unlock the effects panel again, it glitches to another layer and composition. It's extremely time consuming and makes working in a project with many comps nearly impossible. Furthermore, I use this professionally and it is going to affect our deadlines drastically.

I also found this forum post: https://community.adobe.com/t5/after-effects-bugs/ae-glitches-out-of-composition-when-i-click-on-eff...

This post illustrates the exact bug I have encountered as well if it helps. Nothing in this forum has worked for me.

 

Steps I have taken to attempt to remedy the issue:
Uninstall and reinstall AE

Uninstall and reinstall Creative Cloud, registry keys, files, and any other trace of Adobe Software

Updated GPU drivers and adjust Windows for best performance

Modified power plan

Restarted computer several times

Result:

Same result and bug is still present

 

Hardware/Software Specifications:

Windows 11 Pro 23H2

After Effects v24.5.0

CPU: Intel Xeon w5-3435X

GPU: Nvidia RTX A6000

RAM: 128GB DDR4 4800Mhz

 

Any help would be greatly appreciated. Thank you in advance.

 

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TOPICS
Compositing and VFX , Troubleshooting , Workflow

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correct answers 1 Correct answer

New Here , Aug 09, 2024 Aug 09, 2024

I found the solution. Resetting preferences using CTRL+SHIFT+ALT while launching appeared to fix it. Apparently, resetting manually and full reinstall does not nuke the preferences.

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correct answers 1 Pinned Reply

Adobe Employee , Aug 08, 2024 Aug 08, 2024

If possible, could you install the AE Beta build from CCD and see if this still reproduces. We made some fixes around these issues. If not, we'll try to reproduce it from your steps.

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4 Comments
Adobe Employee ,
Aug 08, 2024 Aug 08, 2024

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If possible, could you install the AE Beta build from CCD and see if this still reproduces. We made some fixes around these issues. If not, we'll try to reproduce it from your steps.

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New Here ,
Aug 08, 2024 Aug 08, 2024

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Hello, yes I have been able to reproduce the issue in AE 2023 as well as AE beta.

Note that this issue only is present on 1 workstation, however it does not occur on our other 2 identical machines that are running the same AE versions.

We have also tried completely uninstalling and reinstalling all adobe software yet the issue still persists.



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New Here ,
Aug 09, 2024 Aug 09, 2024

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I found the solution. Resetting preferences using CTRL+SHIFT+ALT while launching appeared to fix it. Apparently, resetting manually and full reinstall does not nuke the preferences.

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Adobe Employee ,
Aug 15, 2024 Aug 15, 2024

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Thanks for updating the thread. Let us know if it happens again. 


Thanks,
Nishu

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