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all the video editing softwares are not showing previews even when i updated all the nvidia drivers

New Here ,
Nov 26, 2024 Nov 26, 2024

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all the video editing softwares are not showing previews even when i updated all the nvidia drivers
and and run the cc cleaner nothing seems to work 
only the time line moving but witout any view 
is there any specific diver i need to install to windows to work properly

rtx4060 16g
32ram

gen13 core i 7

and i added all the apps to high performance graphic list 

Bug Unresolved
TOPICS
Crash

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1 Comment
Adobe Employee ,
Nov 27, 2024 Nov 27, 2024

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We're aware of a similar issue. Sorry for the inconvenience.

As a workaround, you can change the driver of the integrated GPU to Basic. Here are the steps:

  1. Close After Effects
  2. Go to the Device Manager (Run >> devmgmt.msc)
  3. Select Display Adapter, Right click on the "Intel UHD graphic card".
  4. Select "Update Driver"
  5. Select "Browse my Computer"
  6. Select "Let me Pick from a list of available drivers on my Computer".
  7. Select "Microsoft Display Adapter".
  8.  Launch After Effects.

Let us know if it helps.

 

Thanks,

Nishu

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