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Dynamic link server connection DOESN'T WORK... So Warp stabilizer and camera tracker etc don't too!

Explorer ,
May 24, 2023 May 24, 2023

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Dynamic link server connection doesn't work on my Mac M1Ventura full specs... Warp stabilizer and camera tracker don't work... and unable to render via Media Encoder.... all because of this silly Dynamic link bug.

Of course I tried to reinstall from scratch but same result. I looked up in the internet and plenty of people seem to experience he same issue. Any solutions Adobe...?????

 

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Dynamic link , Import and export , Troubleshooting

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correct answers 1 Pinned Reply

Adobe Employee , May 25, 2023 May 25, 2023

Hi @Paul Uu's response, marking this thread as Acknowleged.

- John, After Effects Engineering Team  

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Adobe Employee ,
May 24, 2023 May 24, 2023

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Can you check this?

In either Task Manager (Win) or Activity Monitor (Mac). When you quit AE (and neither PPro nor AME are running), is there still a Dynamiclinkmanager process showing as active?

If so, can you terminiate it and again attempt to run 3D Camera Tracker or Warp Stabilizer in AE?

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Explorer ,
May 25, 2023 May 25, 2023

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Hi Paul, thanks for answering to my mail.

I've quit all programs and opened Activity Monitor. This is what I see (see attached images).

Dynamiclinkmanager shows only in the Energy column and it's greyed out. Impossible to select or delete it.

See images and let me know what you think. I also attach the image of my Documents folder, in case it can help.

My system is a MacBook Pro Silicon M1 16G on Ventura 13.3.1 (a). All my programs (Adobe Cloud, Maxon One, Element 3D suite etc.) are legally owned. I dont have any firewall or antivirus installed. All my suites are latest version.

Please try to solve this because I'm unable to meet my clients' demands (stabilizing clips, tracking cameras and anything else linked to Dynamic link). Thanks in advance!

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Explorer ,
May 25, 2023 May 25, 2023

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1.pngexpand image2.pngexpand image3.pngexpand image

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Adobe Employee ,
May 25, 2023 May 25, 2023

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Hi @Paul Uu's response, marking this thread as Acknowleged.

- John, After Effects Engineering Team  

Status Acknowledged

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Adobe Employee ,
May 25, 2023 May 25, 2023

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Do you have any non-OS (or non-OS default settings) security or firewall software running? If so, could you attempt to disable it?

Another thing to investigate, what are the permissions on the drive where you have AE installed? Is there anything limiting your access? Is AE installed in the default location or elsewhere? 

Is it only AE that cannot make DL connections, or is the scenario the same if you try (for example) to connect AME to a Premiere Pro project via dynamic link?

Does the problem persist if you roll back to an earlier version of AE?

Just trying to think of all the possibilities here.

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Explorer ,
May 27, 2023 May 27, 2023

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Hi thanks for your answer however I tried everything, including reinstalling Ventura and AE. Nothing worked. Dynamic link doesnt appear in the activity monitor, and nothing linked to dynamic link works (stabilizing. Tracking, rendering via AME). Its a bug and its not solvable unless Adobe dors something in new updates. Annoying, for a paying service...

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