Low Memory Error - After Effects 24.5 - 192GB of RAM

[magicmissilecrisis]

This has been a constant problem for the last year. Within minutes of working I get low memory errors on a system with 192GB of RAM and 2tb dedicated scratch disk. This error occurs at all stages of production and/or rendering.

Steps taken:
Updated AE with each new release
Stress Tested RAM and CPU
Disabled plugins and extensions
Full wipe and reinstall of the system
Upgraded GPU to RTX4080 Super

System Info:
Windows 11
Intel 13900K
Nvidia RTX 4080 Super
192GB DDR-5 RAM
After Effects 24.5
Dedicated System SSD, Software SSD, Scratch SSD

[jenkmeister]

The same fix in 25.1 was back ported to 25.0 - we have confirmation that the fix we put in was working for a number of users so I don't know if your project is different than we are expecting.

I don't know if you can share your project with us? Or at least details about your hardware and then the project/comp resolution/bit depth, plugins used, etc? 

[miker31661459]

@Rocketbottle This doesn't sound like same issue I encountered, as my rendering output performance was fine... but popping in to say try disabling disk cache. Doing this totally fixed the issue for me.

[Rocketbottle]

Thanks, but disabling disk cache does not help 😕

[Rocketbottle]

Bad news.

I was about to install the Beta version to be able to finish rendering. Unfortunately, I am not able to share this project. If it helps, here’s some information:

My hardware:

Mac M1 Ultra, 64GB

Sonoma 14.7.

Material is on fast Thunderblade SSD, APFS volume, RAID 0, connected to a Thunderbolt port.

Project:

AE v25.0 (seems to be worse than the previous v24.X).

32-bit, OCIO colour management, ACES colourspace.

1 layer 4K Prores 4444, RedLog3 - used 2 times.

Comp length +200 frs.

AE is using only 10% of the 64,0 GB memory when rendering.

Plugins & FX:

Rotobrush, light, camera and grain FX, various levels & blurs.

Element 3D, animated Obj sequence, 250 frs.

4K exr file for environment lightning.

Here are a couple of screen captures from the main- and precomps.

Disabling the disk cache does not help. 

Restarting Mac and disabling hardware acceleration in import and output seem to aid a bit. [Edit - turning off hardware acceleration is not the solution]. I finally succeeded in rendering the whole timeline.

I am happy to send a log file. I hope I got something useful in there.

If you need anything else, please don’t hesitate to ask.

[Martin23458939botw]

To anyone who is landing here around Nov. 21st 2024 — I had the same problem and updated to v25.0.1 and the memory problem dissapeared. I wish you the same 🥵

[magicmissilecrisis]

The fix was working great until the latest update. Back to low/no memory errors and crashing.

[miker31661459]

@jenkmeister @vivkum 

A few months free of this issue but this week it started happening again. See attached. Please help! 

[miker31661459]

@jenkmeister @vivkum 

Still no responses from you guys...Absolutely crazy that I can't get support with this. Ive sent two emails and multiple messages in here for this issue. Its been a month with no help. 

[vivkum]

Hello @miker31661459,

Apologies for missing this last month. I'll reach out to you via private messages to gather details on the issue.