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magicmissilecrisis
Known Participant
July 15, 2024

Low Memory Error - After Effects 24.5 - 192GB of RAM

  • July 15, 2024
  • 35 replies
  • 3419 views

This has been a constant problem for the last year. Within minutes of working I get low memory errors on a system with 192GB of RAM and 2tb dedicated scratch disk. This error occurs at all stages of production and/or rendering.

Steps taken:
Updated AE with each new release
Stress Tested RAM and CPU
Disabled plugins and extensions
Full wipe and reinstall of the system
Upgraded GPU to RTX4080 Super

System Info:
Windows 11
Intel 13900K
Nvidia RTX 4080 Super
192GB DDR-5 RAM
After Effects 24.5
Dedicated System SSD, Software SSD, Scratch SSD

35 replies

bardock123
Participating Frequently
September 24, 2024

YES. this beta version fixed the low memory issue. I tested with all my problem comps and files, no issues. Everything runs smoothly, no issues for now.

Will keep testing. Thanks!!

Jenkmeister
September 24, 2024

If anyone is able, we pushed a fix into the curernt 25.1 Beta build that is available in Creative Cloud Desktop that may address any remaining memory issues you are seeing. Give it try if you are able. 

bardock123
Participating Frequently
September 19, 2024

I tried to open past projects (from 3 months ago), same problem. I am working on 2 different projects, one with PSD assets and another with Illustrator assets, both fail. I created a completely new file from scratch, it worked fine, but as I move forward, the error returns. I am animating 1080 compositions, it's impossible for this to consume so much memory.

Jenkmeister
September 19, 2024

Hmm, can you talk about or share your project with us? Perhaps then it is something else.

bardock123
Participating Frequently
September 19, 2024

Thanks for the reply.

Already turned off disk cache. Same Problem. Dont know what else to do. 

Same error with 23, 24, and 24,6,2 B2.

Jenkmeister
September 19, 2024

We believe we have identified a way where having the disk cache enabled may be causing the tracked memory to be checked incorrectly. We have a fix in testing that should be into Beta builds at some point. In the meantime, try turning off the disk cache to see if that helps resolve your issue until that fix is released. 

bardock123
Participating Frequently
September 19, 2024

Im on the 24,6,2 Build 2. Mac Studio 32GB Ram. Sonoma.

Have this issue. Tried safe mode, disable cache, nothing fix this.

Any help? i cant work like this.

Facun AMZL
Participant
September 10, 2024

After updating to the 24.6.1 (Build 2) version, the problem seems to be fixed! Thanks!

Facun AMZL
Participant
September 10, 2024

I'm afraid I'm experiencing the same problem. Even with the simplest animation the low ram memory error appears and I cannot previsualize the animation properly. This usually happened to me before after several hours working on a project, which makes sense, but right now it happens just at the beggining. I tried as well turning off the Disk Cache but the problem persists. Hope you can find the solution soon. Thanks.

miker31661459
Participating Frequently
September 9, 2024

Hey all,

 

I realized I didn't share the support I had in the past few days, but it sounds like the issue may be fixed on my end. I have had it for a few days now with no error. I disabled the Disk Cache setting, and it seemed to fix things and also operate smoother. Maybe these new M series machines just don't need that feature anymore because of how powerful they are. 

 

I am continuing to monitor it but very happy to finally seem to have a fix. Hope that helps others!