Pixel Motion AE keeps crashing

Report · Nov 20, 2024

Hello,

I'm kinda desperate here ...

I'm using adobe since years and it never been stable to me. My mac computer was near death and couldnt handle after effect anymore i bought 3 months ago a 6000$ computer :

Processeur Intel(R) Core(TM) i9-14900KF 3.20 GHz
Mémoire RAM installée 128 Go DDR5
RTX 4090 NVIDIA

2To Cache SSD

And still as soon as i put Pixel motion AE, the project crashes immediatly, i even have Blue screen of death.

Exactly the same on my mac that is 7 years old !

3 type of crash for the same effect :

- Blue screen of death

- No error just crashing without a word

- some error

I've tried several fix online, clean install, preference setting, preview settings etc etc none of them work. Job that should take few minutes can take days because of this.

Report · Nov 20, 2024

Sorry to hear about the crash.

What stop code do you see on the Blue Screen? You can take a picture of it and share. Is it happening with this particular footage or the footage from a particular source? If you can, share a sample media with us to test. I just tested and I am able to use Pixel Motion Blur without any problem. Meanwhile, try updating your GPU driver to the latest Studio driver.

Let us know how it goes,

Thanks,

Nishu