After effects 2015 - new audio preview is slow

[kanadiou]

Hello,

i installed new ae cc 2015.

ram render is way faster in some conditions, but i find audio preview really slow :

when i press "." to listen just audio, or even "0" or "spacebar", preview start, but audio start few seconds later.

So i can determine pricesly the time when a can i hear a beat, like on cc 2014 version. I find that as a major problem in motion design.

And when i press ".", for audio only preview, there is a delay, then it's starts to play, but sound can be heard just few seconds later, but it works well in cc 2014.

the only way is to change option :

but in that case, audio is always on, when it is not real time.

Lats thing, on cc 2014, when i preview audio only, then stop, it comes back to the start point. Now it stops where it stops. Not practical.

Any way to change it in options ?

But well, if it correct one day, maybe just newt year, as the stereo effect problem has been correct in one year.

[Rogue Robot]

Same issue here. Trying to sync very simple animations to sound and the audio lags, doesn't play for a second or two, drops out, the preview sometimes doesn't work.

Not good enough. We are all paying a lot of money each month for this software. My business depends on it. All these fantastic updates with great new features would be fine if the core stuff worked properly. It doesn't.

If this isn't fixed soon, I'm leaving Adobe for elsewhere after 16 years of using their software.

[Szalam]

Rogue Robot wrote:

Same issue here. Trying to sync very simple animations to sound and the audio lags, doesn't play for a second or two, drops out, the preview sometimes doesn't work.

What OS are you using and what version of AE? A lot of these kinds of issues have been fixed in OS and AE updates, so I want to double-check you're up to date.

If you're using 13.7.0.x of AE and you're on El Capitan, does this post from Todd K. help: Re: After Effects 2015 won't preview in real time after El Capitan update.?

[StephaneA_AfterEffects]

This so called "workaround" mentioned in the link is bulls**t.

Sometimes it works. Sometimes, next ram preview, it does not. A workaround working randomnly is not very usefull...

Anyway a workaround (even a working one) is not a proper solution and certainly not a suitable one for a professional application.

[Szalam]

I know a workaround like that isn't proper, but it's the best thing to suggest until the next update comes out with the fix.

Someone else found another workaround that seems to behave better for some people. See this post from mofxtv : Re: After Effects 2015 won't preview in real time after El Capitan update.

[y_a_p_p]

This worked for me!!! After 2 days of trying to figure out why my audio was so laggy and choppy, and having multiple Adobe techs trying to help me who had no idea either.

[Szalam]

Anyone still having preview issues in this thread, please try the update that released last night. (It may not be available yet for you as it takes 24 hours to reach all download centers.) It looks like it has a fix for one of the last remaining big issues on Macs.

[j88582940]

I still experience this issue with audio - this is very annoying!

[Gingerfinch_nz]

I never install the latest update... Better wait and see what new bugs are in there...!! Why does Adobe release software with MAJOR BUGS in the first place??? Don't they test software before they release it???!!!!

[richtilleycreate]

the update DOESNT FIX This.

[Szalam]

artillery wrote:

the update DOESNT FIX This.

Which update? What version of After Effects are you running? Is it 13.7.2.x? What OS?

[robertd69306378]

Well it seems like it's back in the new version. Irritating. Going back to the earlier version. Not the only problem I've had today. Constant quitting for a start. IMO this version of AE is unusable professionally.

[J_A__Ames]

I'm using AE CC 2015.3 (13.8.0.114) on Win 10 system and the preview with audio is horrible! The audio lags so far behind the scrubber that it's absolutely useless. The only way I can sync anything is by visually looking at the waveform. Earlier versions (CC14 and prior) had no audio issues for me.

[StephaneA_AfterEffects]

AE 2015 is a disfunctional sofware. On Windows it crashes all the time for trivial things like moving a spot light in the viewer (I reported this bug).

I was on mac and I had a lot of trouble with Ram preview and audio sync,  so I switched to Win 10 and there is a lot of problem too. The only solution is to switch bach to AE CC 2014 (13.2) witch seems to be the last stable (more or less) AE version.

Adobe did a mess with 2015 they've made some unusefull and unwanted changes in the interface and the core of the software witch are catastrophic. I'm learning Nuke and Fusion right now because it seems AE won't be a reliable and professional software anymore.

[J_A__Ames]

This situation has to make me wonder about the subscription model that Adobe has adopted. In the early days, if an upgrade was bad, it would directly impact their pocket as word spread fasts and people wouldn't upgrade. So there was a lot of motivation and pressure for a good build. But now with subscription everyone is on the hook... Adobe makes their money regardless. This really removes their motivation to make solid and worthy upgrades.

[StephaneA_AfterEffects]

I totally agree. Adobe is on a very bad way.

[the_dudes]

We're getting offtopic again.... I was on Windows 7 now on 10, I don't experience the troubles you have at all. I think I didn't have a single crash. The preview is kind of quirky, yes, and multicore processing is nonexistent, but it's definitely not as bad as you say... What kind of projects are you working on? What's your PC setup?

[StephaneA_AfterEffects]

I use AE everyday for many years since 4.0 and I can tell you for sure that CC 2015 is buggy as hell. Just try to work in 3d and you'll see. I'm back to CC 2014 now and don't have crash anymore.

Obviously Adobe mess something when they refreshed the interface display because the timeline is causinfg a lot of trouble and 3d mode is very unstable. For example I've reported recently this simple crash case: When you pull a spot light outside the limit of the viewer AE crashes every time.

I'm on Win 10, a fresh install, my pc is running ok, nothing wrong there. I was on Mac Yosemite and the Ram preview wasn't working properly...

[the_dudes]

Oh, I see, you did 3D in AE. Ok. Since I do 3D in a dedicated software, I only use 3D in AE as few as possible. Which is actually sad yes. I absolutely agree with the ugly performance there. And the bug is really ugly, too... Ufff.

-> Hey After Effects​, why don't you get someone from Maxon to teach you 3D viewport performance?

[StephaneA_AfterEffects]

I am a Maya expert. I do Maya mostly for vfx for 15 years. I beta tested Maya since I was at this time working for a cg company witch was close to the development team of Maya. I know quite well what 3d is.

May be it wasn't clear enough but yes you are right I was refering of course to the 3d viewport of AE. I was talking about 2.5D (meaning 2D layers in a 3D space). 2.5D compositing is a basic thing witch I can't do in CC 2015 because its 3d viewport is buggy and crashes a lot.