Can't open Cinema 4d lite because of "Maxon License Manager" in AE v 17

[davidx1]

Just started working with AfterEffects & interested in working in C4D Lite. When I open a Cinema 4D file, or use FILE > NEW > MAXON CINEMA 4D FILE, the Cinema 4d Launcher window appears. After a moment, a popup from Maxon requires me to register an account on their website. I made sure that I registered on their website with the same login as my Adobe CC account. However, no c4d files can be opened, it asks me to activate a Cinema 4D trial instead of reflecting some kind of Lite license. 

I'm not finding much information online about this license manager at all. In all the tutorials that I see, there is absolutely no mention of this License registration or MAXON account requirement - they all seem to just open straight into the 3d editor. 

Is Cinema 4D Lite no longer included with After Effects in v17? 

EDIT: I restarted the app again, and now when I open a Cinema 4D Lite app, this very confusing screen blocks me from doing anything:

[nferreira00]

You need to open the cinema 4D Lite, only the "Lite version" is available to activate.

Regards,

[pmse]

I have an intallation problem the other way around: I'm running AE CC latest version and naturally you get C4D Lite with that and in my case all works fine. So far so good.

But:

now I want to UPGRADE to C4D R22. I just want the trial for now so I downloaded it from their website https://www.maxon.net/en-us/try/ and installed it. But now I'm opening R22 and it still just opens the LITE version with no option to switch to the full R22 version. 

Does anyone have a solution for that problem? Thanks!

[pmse]

Just got this from Maxon and it solved the problem:

Starting Cinema 4D directly instead from within AfterEffects should in general not open Cinema 4D Lite, but let you choose a license or the trial.

Unfortunately reinstalling the entire program does not change the license.
You can try to reset the program. Open Cinema 4Ds preferences first and from the preferences open the userfolder ("Open Preferences Folder..." at the bottom of the window).

Now the finder should open the userfolder called "Cinema 4D R22....".
Please close Cinema 4D and delete this folder.
If you restart the program it should be reset to defaults and you can choose a license again.

[realistic_Delight0D4D]

Is there a windows version of this solution?

[Brandon Loshe]

Yes, it's several responses back, but I'll copy/paste it here again:

Personally, I'm not a Windows user and don't know much about Windows. But since I had a Maxon ticket already open on a similar issue, I went ahead and followed up with your question. Here is the answer from Maxon Tech Support:

On Windows the process is the same, but the filepath is different. You'd go to C:\Users\YourUsername\Appdata\Roaming instead (replace "YourUsername" with your username for the account in which you use Cinema 4D on Windows). You may have to click in the upper portion of the Explorer window and type this path in as some folders may be hidden; there should also be some guides online detailing how to unhide these folders.

[Pamela5EBE]

Is this something that will be fixed? I wanted to include a lesson on integrating 3D and After Effects in the class I teach but had to nix it. Doing this work-around is too much to ask of students working remotely.

[Brandon Loshe]

That is a good question. After doing it this once, I never had to mess with it again. I still get notifications about people posting to this conversation. So my guess is it's still a problem for some users, unfortunately.

I think it might be worth creating a Uservoice request for this. Here is how you communicate to the product team: https://adobe-video.uservoice.com/

If you create a post, could you share the link back onto this thread so that we can rally together and vote for it? If I remember, maybe I'll do it later.

[Lorena24977749heow]

 

[Dave8585]

had the same problem im glad i found this treat... when i started c4d from the start menu (win) it showed no LITE licence...

AFTER i closed all maxon aplications, i went inside after effectss NEW - MAXON C4D file.... then the maxon licence manager poped up again and finally the LITE licene was there and i could activate it :D... then c4d started normally... 
now i can also start it from outisde of aftereffects.. 

[EmmaLim]

It took me so long to find the answer.  I tried to open After Effects and C4D many times but still don't see LITE license active button. But... after read more answers carefully and seriously, it's finally worked. 

I use Window 11. I clicked on search bar and type Maxon. Then it appears > right click " open file location" > doubled click " Maxon cinema 4d" > Cinema 4d will pop up and I saw the active for LITE license button. 🥳 Click active >  click OK ( a small text in the corner bottom)

Hope it helps❤️.

[@cesarqueb_]

Why does Adobe install applications without asking the user if they want to install them? Today I see this application and I thought that I had already been hacked or I had gotten a virus. Worse if the application does not work and requests a license to work. What is this... shareware?