Bug: Horizontal scroll buggy in version 23.4

[defaultuqf7h1bbyif6]

With the new update of Premiere Pro (version 23.4) horizontal scroll on the timeline hardly works at all. When I use a two finger swipe on my trackpad to move the timeline left or right, it normally moves very smoothly and moves long distances quickly. But in version 23.4 it hardly moves, and I have to push down hard on the trackpad and do really long swipes to initiate a (weak) scroll.

I ended up reinstalling version 23.3, and horizontal scroll on the timeline now works perfectly again.
I hope this will be fixed with future updates so I can always have the latest version.

[Antonio Wimmer M]

No dude, I use Premiere profesionally so I can't risk to use a Beta software unfortunately. I just downloaded to test what Ishan Y suggested and the problem was fixed indeed. I used the beta for like 10 minutes and checked out some of the new feautres that looked cool! But no, I have not used the BETA and can't reccomend it. I wouldn't personally risk it for pro work. Sorry!

[Antonio Wimmer M]

Thank you

[Antonio Wimmer M]

@Ishan Y Thanks!

[Michael Grenadier]

I understand your hesitation to use the beta, but it has saved my life once or twice.  You should be able to revert to another version of Premiere 23 and still open a project saved in the beta... and I don't think Ishan or any other adobe employee would recommend using the beta if they felt there would be issues.  I keep my autosave interval to 5 minutes so if I have a crash, I can never lose that much work.  Frankly, I hate trackpads so I always have a mouse with me if I'm working with a laptop.  

[default1dw25xwwibfn]

Hi, just to say that two weeks down the line and it's still not working. Any chances of a fix timeframe?

[davidc24553710]

ITS FIXED!  I dont know what you had to change to get the timeline working but its so smooth now. dont know why it was in the first place laggy, seems like a simple thing but i am happy, thank you. https://youtu.be/jUoPzD6ayC8

[jessecoane]

Also noticing the timeline feels worlds better in the beta (have been struggling with responsiveness for a while). How quickly can we get this in the non-beta?

[Christian.Z]

Working on an external SSD should help with that.
Although it is fixed in the newest release, a while ago something similar happened on of the most powerful macs in our office, turns out that the editor by mistake attached the proxies as full resolution, or the full resolution as proxiers. this created a bottleneck, keep an eye on that

[jessecoane]

Yeah I'm working on an thunderbolt NVME that gets 2000mbs read write. I'm just reacting to how much more responsive the beta timeline feels. 

[Ricky_Norris]

Also expereriencing this with two finger scrolling specifically please address

[Ann Bens]

How do I write a bug report? - Adobe Support Community - 13361863

[jamesdrakefilms]

Same problem here. 2021 MBP M1 max. Ppro 23.4.0, left to right scrolling is delayed, sometimes nonresponsive. Very noticeable. Hoping Adobe gets a fix for this soon very annoying. 

[AdventuresofMattandNat]

Having this issue too. UGHHH Please fix this.

[Kevin-Monahan]

Hi @AdventuresofMattandNat,

Sorry! Since it's fixed in Beta, it should be fixed in an upcoming version of Premiere Pro. Sorry for the hassle!

Thanks,
Kevin

[Dpsmediahouse]

On completion of the newest update, which has a feature to improve mouse movement and scrolling on Macbook Track pads, I am expereince crazy amounts of scrub lag. I need to scrub a bunch just to get it to move then it jumps all over. It was very smooth prior to the update, and smooth on every other program I have been using. I have a Macbook Pro M1 Max with 64GB ram and have attempted restart, changing pointer speeds/track pad speeds. I uploaded the same project to premiere rush, and it scrolls smooth as it usually does. Not sure what is going on. Any Help is great!

Premiere is Version 23.4.0 Build 56

Macbook M1 Max

64GB Ram

Mac OS 13.4

[Autism Academy]

When I am using my MacBook Pro, I use my two fingers to scroll right to left and left to right on my timeline while editing.  For the past month or so, I have been noticing that the scroll feature is very slow, lagging, and catching.  It is no longer easy to scroll back and forth on the timeline.  I have made sure all new updates are installed but still having this issue.  Please help, it is making editing take a log longer!  It is only happening in Premiere Pro, all other scrolling on this Mac has been working smoothly.  Thank you kindly

[davidc24553710]

when can we expect this fix to be in the non-beta version?

[Fergus H]

Hello, 
This issue is fixed in Premiere Pro v23.5, which will be available the week of June 17. 

Regards,

Fergus

[Autism Academy]

Thank you!  New update fixed it! 

[jamesdrakefilms]

Yes thank you the update fixed it!

[tiiu30836482hcy2]

Hey,

As of today, July 2, 2023, horizontal scrolly version 23.5.0 (built 56) cannot be used normally. I also tried the Beta version, same problem. Very uncomfortable!!! When will you get fixed?

I am working on WIN 11