Created Keyboard Shortcuts for Zooming In and Out of Program Monitor Not Working

[imgaryshap74]

I'm working on Premiere Pro 24.4.1 on a Mac.  I created shortcuts (or at least I tried) to be able to zoom in on the Program Monitor.  Control+Z to zoom in, Control+X to zoom out, and Control+F to fit.   They are listed.  They are visable.  Control+F works, but the zoom and and zoom out do not.

Any ideas what I could be doing wrong?

Thanks!

Mod note: Title was changed slightly

[빵빵띠끼야]

Same us !! after update 24.4.1 on mac system.

I think it bug.

Mouse scrolling zoom is good update but we edit with tablet pen instead mouse

so we need shortcut !!

[GrahamWillcox]

Same here, "Zoom Monitor In" and "Zoom Monitor Out" keyboard options broken on both Program and Source monitor.

"Zoom Monitor to Fit" still works.

@adobe - please fix this, it's such a repeated task.

[Kevin-Monahan]

Hello @imgaryshap74,

Which Mac? Which version of the OS? Let the team know more details. See: How do I write a bug report?

Thanks,
Kevin

[GrahamWillcox]

@Kevin-Monahan 

This behavior on several different Mac OS (intel & apple silicon os 14.5)

today on a Mac Pro 2019

[Kevin-Monahan]

Thanks for the report, @imgaryshap74. I can reproduce this issue. I'll let the team know.

Thanks,
Kevin

[Kevin-Monahan]

Thanks for the report, @imgaryshap74. I can reproduce this issue. I'll let the team know.

Thanks,
Kevin

[Kevin-Monahan]

Thank you @GrahamWillcox and @빵빵띠끼야,

I appreciate you filing the issue, as well. I have engaged with the product team and am awaiting more info.

Thanks,
Kevin

[GrahamWillcox]

👍

[Kevin-Monahan]

Hi @imgaryshap74, @GrahamWillcox, and @빵빵띠끼야,

After consulting with the developers, it appears that work has already begun on a fix for this bug. Sorry for the frustration on this one, folks. I hope it gets fixed soon.

Thanks,
Kevin

[GrahamWillcox]

Thanks, Kevin & devs

[imgaryshap74]

thank you!

[Daniel26373647ttao]

I'm having a simular issue. Not using a MAC, but on PC. I'm on the most up todate version of Premiere Pro.

[Kevin-Monahan]

Noted. Thank you! Please install Premiere Pro Beta and update it if needed. Check the Beta for a fix for this issue. Once we see it there, it shouldn't be long before it is moved to the stable version. I hope the info helps you, @Daniel26373647ttao.

Cheers,
Kevin

[RodBalseca]

Same issue. Anxiously awaiting an update!

[Stan Jones]

Not fixed in Beta 24.6.0.23.

I see that there is a (new?) unassigned shortcut for the Program Monitor Panel for Zoom In and Zoom Out. But when assigned, both will only zoom out to 80-some percent and then do nothing. True for both 24.4.1 and Beta.

Ctl+P works for fit, but is unassigned by default in the current Beta. You can assign it and it works again.

Stan

[MitchJCW]

Having the same issue as well with the 24.4 update and the latest 24.5 . Can't zoom in and can only zoom out 1% on program monitor. fit to monitor works fine though. Tried resetting app and change shortcut keys and still not working. The only way to zoom in and out now is by using the mouse scroller . 

[GrahamWillcox]

PPRO 24.5.0 Build 57 does not fix this issue on our facility machines (Mac Pro 2019, OS 14.5)

[MitchJCW]

Just found another bug. Media file properties shortcut key won't work on the timeline but works on the project panel. 

[Stan Jones]

@MitchJCW,

I have not installed 24.5 yet. In the Beta, so perhaps in 24.5, Properties is no longer available in the context menu of the timeline:

https://community.adobe.com/t5/premiere-pro-beta-discussions/the-properties-of-the-video-on-the-time...

Stan

[MrRoodyHadley]

Following thread - same issue since updating to 24.5.0 - Custom Monitor Zoom In/Out no longer work.

[Jon.M.]

same, custom shortcuts for program monitor panel zoom in/out do not work. Yet "zoom to fit" custom keyboard shortcut does. Yet one may assume this has to do with the new zoom and pan features (which  you will like once, at least with a 3-button scroll mouse, try it our) outlined here: https://community.adobe.com/t5/premiere-pro-beta-discussions/now-in-beta-continuous-zoom-and-pan-now...

[Kevin-Monahan]

Hello @imgaryshap74, @GrahamWillcox, @빵빵띠끼야, @MitchJCW, @MrRoodyHadley, @Jon.M. and @RodBalseca,

I was reviewing this case and wondered if the 24.6 release fixed the issue. Can you let me know? I sure hope so!

Thanks,
Kevin

[Stan Jones]

I tested in Release 24.6.0 and Beta 25.0.0.29. Not fixed.

All 3 Program Monitor zoom options are unassigned by default. I assigned:

Zoom In: Ctrl+H

Zoom Out: Ctrl+Y

Zoom to Fit: Ctrl+P (I think in 24.5 this was assigned by default)

The results are the same as my description in this thread. Fit works. Zoom in or out will only work once to zoom to 70-80ish% and then does nothing.

Stan

[빵빵띠끼야]

Not fixed in 24.6

@Kevin-Monahan 

[GrahamWillcox]

@Kevin-Monahan in reply to your 8/22 - 24.6 does not fix the issue - my asst editor also pointed out that the scroll bars in the program monitor also intermittently no longer show up (this bug showed up for her at the same time as the zoom in issue in question)

facility running many mac pro 2019s, latest OS versions

[GrahamWillcox]

@Kevin-Monahan  any updates? this is a real

pain point at our facility right now