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P: Cannot import my XML timeline from davinci back into premiere

Community Beginner ,
Oct 16, 2024 Oct 16, 2024

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Pretty simple problem that i dont have an answer for and could use some help. ive graded my timeline in davinci and have exported such as an xml timeline, now when trying to import it gets stuck at 0% forever . any ideas what could be going on?

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correct answers 7 Correct answers

Adobe Employee , Nov 09, 2024 Nov 09, 2024

Problem (which is with the progress bar, and not the actual .xml file) is already fixed in PPro betas, and will be fixed in PPro's next official release.

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Community Expert , Nov 07, 2024 Nov 07, 2024
Community Expert , Nov 03, 2024 Nov 03, 2024

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Adobe Employee , Oct 22, 2024 Oct 22, 2024

The problem (which is with the import progress dialog) is already fixed, in current PPro beta builds.

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New Here , Oct 19, 2024 Oct 19, 2024

ok, can confirm the beta indeed fixed this issue.  

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Adobe Employee , Oct 17, 2024 Oct 17, 2024

Hi @the nerdburger - I believe your issue is a known issue.

 

Issue: Windows customers may see an “Import Files” dialog box that never completes in the following conditions:

  • The Learn, LibrariesFrame.io panel, or any panel listed in Windows > Extensions, is turned on.
  • An AAF, Final Cut Pro XML, or EDL file is being imported.

Workaround: When importing these file types, first close the above-listed panels. The panels can be turned on again after the import has been completed.

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Participant , Oct 14, 2024 Oct 14, 2024

@Bruce Bullis  sorry for the delay, I was rolled back to 25.0beta for a bit due to this issue making it impossible for me to work on the 25.1 beta -- I can confirm for you that in the current beta build (47) importing pluraleyes xml's seems to be working once again as per usual without needing to close any extension panels. Not sure what was going on there but glad to see it was resolved! thank you for identifying a potential work around in the meantime

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correct answers 8 Pinned Replies

Adobe Employee , Oct 18, 2024 Oct 18, 2024

We believe we've fixed this already; could you try the current PPro beta, and see whether you agree? 

Status Needs More Info

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Adobe Employee , Oct 18, 2024 Oct 18, 2024

We've recently fixed a problem that seems related to what you've described; do you see the same problem, in the current PPro beta build?

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Adobe Employee , Oct 23, 2024 Oct 23, 2024

Fixed in 25.1

Status Fixed

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Adobe Employee , Oct 25, 2024 Oct 25, 2024

Hi,

Please provide the developers with more information. See, How do I write a bug report?

 

Thanks,
Kevin

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Adobe Employee , Oct 28, 2024 Oct 28, 2024

Yes; already fixed in PPro beta builds, and will be fixed in the next official PPro release (no dates available).

Status Fixed

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Adobe Employee , Oct 30, 2024 Oct 30, 2024

Hi @Erin37162340vrrm - This is a known issue that has been fixed in the beta version 25.1 known issues

 

Issue: Windows customers may see an “Import Files” dialog box that never completes in the following conditions:

  • The Learn, LibrariesFrame.io panel, or any panel listed in Windows > Extensions, is turned on.
  • An AAF, Final Cut Pro XML, or EDL file is being imported.

Workaround: When importing these file types, first close the above-listed panels. The panels can be turned on again after the

...
Status Needs More Info

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Adobe Employee , Oct 31, 2024 Oct 31, 2024

Hi @NoelRoss  - I believe your issue is a known issue.

 

Issue: Windows customers may see an “Import Files” dialog box that never completes in the following conditions:

  • The Learn, LibrariesFrame.io panel, or any panel listed in Windows > Extensions, is turned on.
  • An AAF, Final Cut Pro XML, or EDL file is being imported.

Workaround: When importing these file types, first close the above-listed panels. The panels can be turned on again after the import has been completed.

Status Needs More Info

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Adobe Employee , Nov 01, 2024 Nov 01, 2024

Hi @Bruno22064115y6ei  - I believe your issue is a known issue.

 

Issue: Windows customers may see an “Import Files” dialog box that never completes in the following conditions:

  • The Learn, LibrariesFrame.io panel, or any panel listed in Windows > Extensions, is turned on.
  • An AAF, Final Cut Pro XML, or EDL file is being imported.

Workaround: When importing these file types, first close the above-listed panels. The panels can be turned on again after the import has been completed.

Status Needs More Info

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replies 147 Replies 147
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New Here ,
Oct 25, 2024 Oct 25, 2024

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Versions : v25 for AE and PR

Platform and OS : Windows 11

 

TDLR: 2 issues - PR cannot import AE files + PR timeline disappears for some reason

 

Post update to the latest versions of After Effects and Premiere Pro (v25), when importing After Effects files (.aep) into Premiere Pro, Premiere Pro simply hangs on "Import Files..." loading screen and does not proceed further. Previous versions worked perfectly fine! File -> Adobe Dynamic Link -> Import AE composition works.

 

rehans50639690_0-1729874199307.png

 

Once you manage to import AE composition, the timeline is glitchy and in many instances, simply does not appear, despite being functional (the AE composition plays on preview on PR)

rehans50639690_1-1729874315794.png

rehans50639690_2-1729874327262.png

How did this version pass quality control / get sign-off at Adobe for release? This is ridiculous; I made the terrible mistake of updating in the midst of a project.

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LEGEND ,
Oct 25, 2024 Oct 25, 2024

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I hope someone can help with your specific issues.

 

Clearly though, the forum posts here and the other places I participate show the vast majority of users are working in 25.x happily. It's not perfect for all users, naturally. And that's frustrating.

 

That thing with the disappearing clips on sequences is simply bizarre, and thankfully, not that widespread across the user base. BUT ... for those that have it, it is awful.

 

I had it in one of the public beta builds. At that point, setting the Preferences option for Scaling to "none" was the temp fix. I don't know if that would help you, or if this is an entirely different problem.

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Adobe Employee ,
Oct 25, 2024 Oct 25, 2024

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Hi,

Please provide the developers with more information. See, How do I write a bug report?

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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New Here ,
Oct 28, 2024 Oct 28, 2024

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Anyone else having this problem when importing? Happens with psd files and text syles.Captura de pantalla 2024-10-28 114435.png

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Adobe Employee ,
Oct 28, 2024 Oct 28, 2024

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Yes; already fixed in PPro beta builds, and will be fixed in the next official PPro release (no dates available).

Status Fixed

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Adobe Employee ,
Oct 29, 2024 Oct 29, 2024

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Hi @rehans50639690 - There are two things going on here.

1. There is a known issue with version 25 that has been fixed in version 25.1 with importing certain files here is a link to the known issues

Issue: Windows customers may see an “Import Files” dialog box that never completes in the following conditions:

  • The Learn, LibrariesFrame.io panel, or any panel listed in Windows > Extensions, is turned on.
  • An AAF, Final Cut Pro XML, or EDL file is being imported.

Workaround: When importing these file types, first close the above-listed panels. The panels can be turned on again after the import has been completed.

 

2. You can read this post a workaround is to navigating to your Preferences under General and make sure the checkbox is not selected under "GPU accelerated UI rendering".  Then restart your project.

 

Let us know if this helps your issue.

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Explorer ,
Oct 29, 2024 Oct 29, 2024

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I add my voice to the others : I have the same issue. And I wont use a beta in production. 
So, please fix the production software we pay every month ASAP. And by ASAP I mean : we are paying for this.
If this is fixed in beta ... why cant you roll it as an update in the production ? 

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Adobe Employee ,
Oct 29, 2024 Oct 29, 2024

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The fix, which we've already made available via beta, will also be present in the next official release; no dates available. 

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New Here ,
Oct 30, 2024 Oct 30, 2024

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I'm trying to upload a .prtextstyle caption file to my project and it keeps getting stuck on the "import files" window. I saw another user post about this a couple weeks ago and the solution was to update to the latest version, but I am already using the most recent update.

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Adobe Employee ,
Oct 30, 2024 Oct 30, 2024

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Hi @Erin37162340vrrm - This is a known issue that has been fixed in the beta version 25.1 known issues

 

Issue: Windows customers may see an “Import Files” dialog box that never completes in the following conditions:

  • The Learn, LibrariesFrame.io panel, or any panel listed in Windows > Extensions, is turned on.
  • An AAF, Final Cut Pro XML, or EDL file is being imported.

Workaround: When importing these file types, first close the above-listed panels. The panels can be turned on again after the import has been completed.

Status Needs More Info

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New Here ,
Oct 31, 2024 Oct 31, 2024

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Winows PC

XML import from davinci not loading into premiere 2025. Worked on it with adobe tech support. Works on 2024. tested with and without medicore folder for plugins. SEVERE BUG. Proffesional productions need their colored timelines imported to adobe. PLS FIX ASAP!

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Adobe Employee ,
Oct 31, 2024 Oct 31, 2024

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Hi @NoelRoss  - I believe your issue is a known issue.

 

Issue: Windows customers may see an “Import Files” dialog box that never completes in the following conditions:

  • The Learn, LibrariesFrame.io panel, or any panel listed in Windows > Extensions, is turned on.
  • An AAF, Final Cut Pro XML, or EDL file is being imported.

Workaround: When importing these file types, first close the above-listed panels. The panels can be turned on again after the import has been completed.

Status Needs More Info

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Adobe Employee ,
Oct 31, 2024 Oct 31, 2024

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Jamie's completely correct, and the issue is already fixed in current beta builds (and will be, in the next official release).

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Community Beginner ,
Nov 01, 2024 Nov 01, 2024

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I am wanting to import a 25.0 premiere project into another 25.0 premiere project and Premiere gets stuck at the "import" phase.

 

I just get a window that looks like the image attached below, and the project never ends up getting imported.

 

Please help!!

 

Captureimport stuck.JPG

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Adobe Employee ,
Nov 01, 2024 Nov 01, 2024

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Hi @Bruno22064115y6ei  - I believe your issue is a known issue.

 

Issue: Windows customers may see an “Import Files” dialog box that never completes in the following conditions:

  • The Learn, LibrariesFrame.io panel, or any panel listed in Windows > Extensions, is turned on.
  • An AAF, Final Cut Pro XML, or EDL file is being imported.

Workaround: When importing these file types, first close the above-listed panels. The panels can be turned on again after the import has been completed.

Status Needs More Info

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New Here ,
Nov 02, 2024 Nov 02, 2024

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Just finshed  session with Adobe Support.
Premire just can't import a PSD. Does not matter if you chose Merged layers or sequence or individual layers.
The previous version is fine.
No error msg, just get stuck in the import progress dialog.

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LEGEND ,
Nov 02, 2024 Nov 02, 2024

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PSD like created by what? And on what OS are you?

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New Here ,
Nov 03, 2024 Nov 03, 2024

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Jhomel35283158b4dx_1-1730628403120.png

I'm just stuck in this screen everytime i upload a PSD file on the project tab. Same as when i try to upload a premiere pro project file. Usually i can just do this to ease up my work process, but now it cause me too much steps to get over this bug. 

Version: 25.0
OS: Windows 11

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Community Expert ,
Nov 03, 2024 Nov 03, 2024

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Adobe Employee ,
Nov 03, 2024 Nov 03, 2024

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See correct answer: The problem is already fixed in beta builds, and the fix will be in PPro's next official release.

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Explorer ,
Nov 04, 2024 Nov 04, 2024

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We understood that it's fixed in the beta, and will be fixed in the next release. But, when is the next release is the main concern now, as some of us dont want to work with a beta. 

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Adobe Employee ,
Nov 04, 2024 Nov 04, 2024

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You're certainly welcome to not use the fix, available today, in beta...

 

Adobe can provide no dates for the release of unannounced product versions.


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Participant ,
Nov 04, 2024 Nov 04, 2024

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meanwhile, I wish I could be using the beta right now but it's currently near impossible to see edit points when tracks are completely minimised... so its almost impossible to see what i'm doing

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Community Expert ,
Nov 04, 2024 Nov 04, 2024

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Tom, you'd be better off posting that under a different topic. It's good to know these difficulties while the developers are really working on things.

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Participant ,
Nov 04, 2024 Nov 04, 2024

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I already did, a while ago. But it's still relevant here because simply telling people to move to a beta version when the beta version has a pretty glaring accessibility issue is a bit on the nose frankly.

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