• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

sorry an error occured pop up has become a daily occurence, please tell me how to make it stop

Enthusiast ,
5 hours ago 5 hours ago

Copy link to clipboard

Copied

"sorry an error occured" pop up has become a daily occurence. It happens a few times a day. It has an adobe icon but doesnt seem to be crashing premiere or after effects.  See attached screenshot. I've reported it almost every day, multiple times a day, for at least a week now. Please tell me how to make it stop.

Bug Needs More Info
TOPICS
Performance or Stability , User experience or interface

Views

36

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Pinned Reply

Adobe Employee , 4 hours ago 4 hours ago

Hi @rachelcenter,

It's showing a crash report dialog box. Sorry. Next time this occurs, click the "View Report" blue text, save it as a text document, and attach it to this forum message, if possible. You can also send me a private message with the crash report.

 

Thanks,
Kevin

Status Needs More Info

Votes

Translate

Translate
2 Comments
Adobe Employee ,
4 hours ago 4 hours ago

Copy link to clipboard

Copied

Hi @rachelcenter,

It's showing a crash report dialog box. Sorry. Next time this occurs, click the "View Report" blue text, save it as a text document, and attach it to this forum message, if possible. You can also send me a private message with the crash report.

 

Thanks,
Kevin

Status Needs More Info

Votes

Translate

Translate

Report

Report
Enthusiast ,
4 hours ago 4 hours ago

Copy link to clipboard

Copied

LATEST

Will do, thanks Kevin!

Votes

Translate

Translate

Report

Report