Stock

Recently downloaded an asset from Adobe Stock (https://stock.adobe.com/uk/images/building-web-icons-in-line-style-hotel-hospital-apartament-city-town-house-mall-coffee-collection-vector-illustration/780136570?prev_url=detail) - this asset has clearly been created from a very poor quality image trace in Adobe Illustrator. These are also not editable strokes. I would imagine that all of the similar assets from this creator are the same.  Adobe needs a way of reporting slop like this. I would also like a credit refund for this rubbish. 

Good dayI have recently received a demand for payment for supposed copyright infringement for the use of an image which I downloaded free from Adobe Stock.  The image in question is AdobeStock_407400322 (attached). The company that contacted me is called COPYTRACK, email address is [Moderator deleted private information. Please do not post private information like e-mails and phone numbers],  and they claim the rights holder is YayImages. Please let me know what I should do about this. Many thanks

Why is my image search so limited? Does it affect my plan?I have an old account. When I search for "Indonesia flag," it displays many options, displaying 1 of 100 pages. However, when I search using my current account (a different account), it only displays 1 page. Also, when I access an image link that isn't on my current account, a notification appears:"Page not foundSorry, that page doesn't existTry your search again."I asked the support admin about this. I thought it was an issue with my individual plan, not a team plan. However, the support admin said that wasn't the case. He told me to relogin or clear the cache. I've done that, and the results are the same.Please help me.

From last week to this week, InDesign 2026 has been crashing constantly. It does autosave, but even when it recovers, it still reports that the file is damaged. In addition, when the program opens, my settings—such as my workspace—are not saved, as if everything resets on its own.This has become extremely frustrating. I have many projects to complete for my job, and these issues are slowing me down and causing significant inconvenience.

I’ve been a long-time Adobe Stock subscriber. Recently, my credit card wasn’t updated in time, and as a result my accumulated credits were permanently removed.When I contacted support, I was told there is no grace period and no one-time restoration option — even for long-standing customers.I understand policies need to exist. However, it feels discouraging that loyalty does not appear to factor into situations like this.Has anyone else experienced this?Is there any escalation path or exception process that worked for you?I’m hoping to understand if this is strictly enforced across the board or if there are any solutions others have found.

I can't access anything in Adobe Stock from my Personal profile and it will not let me switch it back to my Corp profile for some reason where I should have full access. Please assist.

This file also is not a true vector .... it has a mask on it .... file#1745803362

File #1906944793 claims it is a vector file but it is not a true vector! It is an image inside of a vector .. I wasted a credit on that!

As a former Fotolia user, I switched to Adobe Stock in 2019, receiving a confirmation email. Today, when I log in to Adobe Stock, I can't see any of my Fotolia purchases, nor can I interact with them. I contacted the virtual assistant on the Adobe Stock website, who advised me to email contributor-support@adobe.com. Support advised me to visit https://helpx.adobe.com/support/stock.html for customer support, but I didn't find any helpful information there.Do you have any helpful information for me? I received an email from Copytrack. I need to get the licenses.

Hi all,I cant find a way to move / copy all images from one library to another in Stock?I cant find a way to move / copy selected images from one library to another in Stock?Anyone?All the best / Markus

My freelancer is facing very long download times for simple jpegs on the exact same machine he was able to download the entire CC suite in moments. Clearly, his connection is not the problem.Is Adobe Stock throttling download speeds for certain IP ranges? We're in different countries, and I'm not experiencing the slowdown.

Hello Support, my contributor account has been blocked. I changed my password and deleted all sessions. Please take another look at this—I did everything according to your rules. I never created AI images; I always photographed my own material or created it with Photoshop. If that was an issue here.What should I do to get my account reactivated, as I still have over €100 in my account. Thanks,Michael from germany.

 As a former Fotolia user, I switched to Adobe Stock in 2019, receiving a confirmation email. Today, when I log in to Adobe Stock, I can't see any of my Fotolia purchases, nor can I interact with them. I contacted the virtual assistant on the Adobe Stock website, who advised me to email contributor-support@adobe.com. Support advised me to visit https://helpx.adobe.com/support/stock.html for customer support, but I didn't find any helpful information there.Do you have any helpful information for me? I received an email from Copytrack. I need to get the licenses.

Hello! I want  to cancel my account and not to be charged at all cause  I am literally broke, i Cannot afford to be charged and I want to put some money in my card to pay my bills and I dont want adobe to use them.

Meine Credits werden mir nicht angezeigt.  Dieses Fenster wird mir angezeigt.

このイラストはなぜ不採用でしょうか？単に下手だから？？どなたか教えてください。よろしくお願いします。用でしょうか？単に下手だから？？

Hello,I just bought This item from Adobe Stock. As a thumbnail everything seems fine but these items are just badly image-traced and resold, making them unusable in any way possible because of the horrendous quality of the vector. My question is; how can I report things like this? The specific user's profile seems to be full with subpar traced vectors that he is selling on Adobe Stock. I know I can't get a refund for the digital download but this is just rediculous. Please remove these items and if possible, give me my credit back.

Started a free trial, but quickly found that most images are AI generated, not real photos, so I canceled.  If I  wanted AI images instead of real photos I can create them myself with my own tools without paying Adobe Stock $30 per month. Very disappointing.  I expected more from Adobe.

In Adobe Stock, periodically I can't change the image type (All; Photos; Illustrations; Vectors) that is already selected. I click on a different type and nothing happens. This has happened on both Safari and Chrome. I've refreshed the webpage without success. I am using a 2021 Macbook Pro running Sequoia 15.4.

このイラストはなぜ不採用なのでしょうか？教えてください。よろしくお願いします。

Hello, I have been using AdobeStock with credits for years without any problems. In January, I purchased 5 credits. Shortly after the purchase, I could no longer view any images—neither from the collections nor from my libraries. I kept getting a 404 error. After calling international support, it worked again. Now, a month later, I want to license an image. Unfortunately, I'm getting the 404 error again. I can't search by terms or image numbers. Not even in my libraries…The support made me deleting my browser cache and checked the certificates, but nothing worked. I can't see a single image from the entire Adobe Stock collection. Support is overwhelmed by this issue. Since this problem has obviously occurred before, there must be a solution.Any help appreciated…Antje

I want to explore every space on generative AI to find the problems it can solve.

I recently purchased an image for a project. Image:  #220679844The coffee has purple fringing around the inside of the cup and the entire image is out of focus. Not even the flower is fully in focus. Could you please refund and remove the image license. This image is totally unusable.Thank you.