Copying a solution from this page : (http://kb2.adobe.com/cps/898/cpsid_89867.html) Solution 6 If nothing happens when you click the Download button and the Sign In dialog box doesn't appear, start the ADA and sign in again. Start the Adobe Download Assistant. Sign in with your Adobe ID and password. After you click Sign In, the download should start immediately. If this doesn't help, open the page http://kb2.adobe.com/cps/898/cpsid_89867.html, and look for other solutions. This document is chat enabled, and when a customer support person is available, a chat window appears using which you can work with the customer support person to resolve your problem.     ... View more

You will have to contact Customer Support to resolve your problem (http://www.adobe.com/support/contact/). Use any of the options available on this page for help.     ... View more

Copying an excerpt from this doc:http://kb2.adobe.com/cps/898/cpsid_89867.html#main_Solution%206 If nothing happens when you click the Download button and the Sign In dialog box doesn't appear, start the ADA and sign in again. Start the Adobe Download Assistant. Sign in with your Adobe ID and password. After you click Sign In, the download should start immediately. ... View more

Check out the following discussion: http://forums.adobe.com/thread/876788 ... View more

I don't think it is necessary to uninstall a previous version unless you are running short of space on your computer. You might want to wait for other experts on this forum to see if they differ. ... View more

See the discussion on this thread. http://forums.adobe.com/message/4177935 Excerpt of the answer from the mail thread: "Ok I would still recommend trying a different web browser.  You might also try right clicking on the link and try opening in a new window." ... View more

Can you send the exact message that you got restricting your install to the desktop? ... View more

Please read this doc for more info: http://kb2.adobe.com/cps/153/tn_15324.html ... View more

Please check out this document: http://kb2.adobe.com/cps/152/tn_15296.html ... View more

Can you check this doc and let me know if it helped? http://kb2.adobe.com/cps/152/tn_15296.html ... View more

What's the error that you get? Can you provide more details please?     ... View more

Can you check out the discussion here and see if it helps you? http://blogs.adobe.com/sarthak/2010/05/cs5_installation_issues.html ... View more

Were you provided with a reference number for your case? You can call customer support again and provide them with the reference number to help them easily track your case. Or, you can contact customer support again and raise a request. ... View more

What exactly are you not able to do with CS4 after uninstalling CS5? ... View more

I'd suggest that you try the customer support page to get in touch with customer support directly (http://www.adobe.com/aboutadobe/contact.html). You have the options to call, request for a callback, or chat with a customer support person. ... View more

Can you check out solution 1 in this document? (http://kb2.adobe.com/cps/523/cpsid_52386.html). I looked for solutions elsewhere and it looks like updating the graphics card driver did the trick. ... View more

For a quicker response, I'd suggest that you post your query on the Photoshop Elements forum: http://forums.adobe.com/community/photoshop_elements ... View more

Are you sure you are entering the correct number? (http://kb2.adobe.com/cps/000/25f26dd.html#main_where_do_i_find_my_coupon_code)? When you open the above link, a chat window appears as soon as a customer support person is available. If the doc doesn't help, use the chat window to resolve your problem. ... View more

I am guessing that you have successfully installed Elements (http://kb2.adobe.com/cps/863/cpsid_86374.html) When you open either of these applications, a window should appear asking you to enter  your serial number. ... View more

If you have successfully installed Photoshop Elements using disc 1, and are able to open the application, that's all you need to do. I am guessing that you are on a Windows OS. Disc 3 is for installing on Mac OS. To install Premiere Elements (trial version) on Win 7 64 bit use Disc 2. ... View more

Check out this doc: http://kb2.adobe.com/cps/863/cpsid_86374.html (Install | Adobe Premiere Elements | Photoshop Elements | Windows | Mac OS) ... View more

Check out this doc: http://kb2.adobe.com/cps/898/cpsid_89867.html ... View more

That's all you need to do. Disc 2 and Disc 3 are for installing on Win 7 and Mac OS. (http://kb2.adobe.com/cps/863/cpsid_86374.html) ... View more

Can you check the solution mentioned in this thread? http://forums.adobe.com/thread/847335 ... View more

Check out this document for FAQs on Digital editions: http://www.adobe.com/products/digitaleditions/faq/ ... View more

Can you check out the following threads? http://forums.adobe.com/thread/563291 http://forums.adobe.com/message/3449668 ... View more

can you check out the following threads for a solution? http://dound.com/2010/01/acrobat-pro-9-activation-problem-workaround/ http://forums.adobe.com/message/4058712 ... View more

Try uninstalling any previous versions of AIR on your computer and reinstall. Used this forum thread for a solution: http://forums.adobe.com/thread/856962 ... View more

If you are confident that your serial numbers are valid for the products you are trying to install, I’d suggest that you contact customer support. http://www.adobe.com/support/contact/ You can use the various options on this page to contact Adobe support. ... View more