Hi StrizzyStreet, Sorry about your issue. I understand you are unable to paste the text in Adobe Premiere Pro copied from an external source. I tried to recreate the issue at my end. I used the same workflow for editing text in Type Tool, creating Caption, creating Legacy Title. It is working fine at my end. Please try resetting the preferences for Adobe Premiere Pro and then check the issue on a new project. FAQ: How to reset (trash) preferences in Premiere Pro? Let us know if it helps. Thanks, Shivangi ... View more

Happy to help Thanks, Shivangi ... View more

Hi lucac, Sorry about your issue. I understand that you are getting red frames in an exported file during playback. Which version of Adobe Premiere Pro are you using? Do you get these red frames in the program monitor as well before export? Have you tested any other format? Additionally, please try the following suggestions: Uncheck the option to enable the Hardware accelerated decoding by following this path: Preferences > Media > Enable hardware accelerated decoding and then try exporting. Clean media cache before export. FAQ: How to clean (delete or trash) media cache files? Try exporting using Software only video renderer. FAQ: How to change the Video Renderer in Premiere Pro? Try exporting in some other format like Quicktime. Let us know if it helps Thanks, Shivangi ... View more

Glad to help! Happy Holidays Thanks, Shivangi ... View more

Hi katiamaexx, Sorry for your issue. I understand that when you import the media clip to Adobe Premiere Pro, it gets imported as audio only. Are you facing this issue specifically with the Go Pro Fusion files? Please share the screenshot of your workspace after you import the file. Where have you saved the media file? And, please try importing the file via media browser. Import with the Media Browser | Hope we can help! Thanks, Shivangi ... View more

Hi, I agree with Bob. The major contributor for an animation like this is After Effects. Though there are few alternatives like you can create a motion graphic template with editable text and edit the same in Premiere Pro. Thanks, Shivangi ... View more

Hi megans, Sorry to hear about your issue. I understand that whenever you try to import any video shot from iPhone, it gives you an error. Please share the following information to troubleshoot the issue better: Which version of Adobe Premiere Pro are you using? Where have you saved the media file? Please share the system specifications as well. Operating System RAM GPU Processor Additionally, please try importing the media file via media browser. Import with the Media Browser | Hope we can assist! Thanks, Shivangi ... View more

Hi Indie, You don't need any other software. Why don't you use Adobe Premiere Pro for encoding the videos? Share your created movie | Let us know if it helps. Thanks, Shivangi ... View more

Hi Franzi, Sorry for your issue. I understand you are unable to launch Adobe Premiere Pro. Please share your system specifications. Operating System RAM GPU Processor Do you get any error when it fails to launch? If yes, please share a screenshot.  FAQ: How do I capture and post a screen shot or video?​ Please answer the questions mentioned above so that we can troubleshoot the issue better. Thanks, Shivangi ... View more

Hi koudai, Sorry for your issue. I understand that you are unable to launch Adobe Premiere Pro. Please try resetting the preferences. FAQ: How to reset (trash) preferences in Premiere Pro? Let us know if it helps. Thanks, Shivangi ... View more

Thank you for the information provided. Please share the screenshot of the Workspace (as you want to see it). Additionally, please try these steps: Reset Preferences. FAQ: How to reset (trash) preferences in Premiere Pro? Create a new project. Create a custom workspace and save it. Let us know if the issue persists. Thanks, Shivangi ... View more

Hi anamols, Sorry for your issue. I understand that you are facing issue with Adobe Premiere Pro freezing when you are switching workspace. Please try resetting the preferences and let us know if it helps. FAQ: How to reset (trash) preferences in Premiere Pro? Thanks, Shivangi ... View more

Hi adamgk, Sorry to hear about your issue. I understand that whenever you try to export a video, it freezes at 0%. Thank you for the information provided, however, we'll need more information to troubleshoot the issue better. Which Operating System are you using? Please share the system specifications (RAM, GPU, Processor) Please share a screenshot of your export settings. FAQ: How do I capture and post a screen shot or video? Are you using any plug-ins? Does it happen with a particular project or sequence? Have you tried a different export format? Additionally, please change the video renderer and then try to export. FAQ: How to change the Video Renderer in Premiere Pro? Hope we can assist. Thanks, Shivangi ... View more

Hi Matt Young, Sorry for your issue. I understand that the changes that you are making to the custom workspace are not getting saved. Are you getting the issue with all custom workspaces or a specific one? Was this happening in the previous version as well? Thanks, Shivangi ... View more

Hi jordanvanezis, Sorry about your issue. I understand that you are unable to export a video from Adobe Premiere Pro. Please answer the following questions so that we can understand and troubleshoot it better: Please share the system specifications of your computer. Does the export crash at a particular timecode? Have you applied any particular effect which is making it crash? Additionally, please try changing the video renderer and then try to export.  FAQ: How to change the Video Renderer in Premiere Pro? Let us know if it helps. Thanks, Shivangi ... View more

Hi there, Thank you for choosing Adobe Premiere Pro. I understand that you are willing to edit videos using Adobe Premiere Pro. Here is a link for the help documents: Premiere Pro tutorials This link has video tutorials where you can learn how to edit. I hope it helps. Thanks, Shivangi ... View more

Hi rosselln, Sorry to hear about your issue. I understand that you are not getting any playback in Adobe Premiere Pro. Please try to reset the preferences. FAQ: How to reset (trash) preferences in Premiere Pro? Let us know if it helps. Thanks, Shivangi ... View more

Hi Lennard, Sorry about your issue. I appreciate that you have already tried to fix it. I understand you are not getting any playback in Adobe Premiere Pro. Please follow the steps mentioned below: Try cleaning media cache. FAQ: How to clean (delete or trash) media cache files? Please check if the Composite Video view is selected for the Program monitor. Please check if the correct audio hardware is selected under Preferences > Audio Hardware > Default Output Let us know if it helps. Thanks, Shivangi ... View more

Hi OnkelTem, I understand you are looking for a method to zoom in the comparison view for Program Monitor. Ideally, the clip size in the comparison view is dependent on both the media file and sequence resolution. We need to check the clip properties as well as the sequence settings. Please share a screenshot for both. FAQ: How do I capture and post a screen shot or video? Thanks, Shivangi ... View more

Hi hassana, Sorry about your issue. I understand you are getting an incorrect preview on your program monitor in Adobe Premiere Pro. Please share the screenshot of your screen so that we can understand the issue better. Additionally, please try to switch the Video Renderer. FAQ: How to change the Video Renderer in Premiere Pro? Let us know if it helps. Thanks, Shivangi ... View more

Hi Abrubacca, Sorry about your issue. I understand you are unable to see a few files when you are trying to import media clip from Media Browser. Please provide us the following information to troubleshoot the issue better: Which Operating System are you using? Does it happen with a specific file format? What is the format of the media file that you are trying to import? Is the folder structure intact with the media file? Are you able to drag the media file directly in the Project Bin? Additionally, please check if you are able to import the files via File > Import. Thanks, Shivangi ... View more

Hi joeh, Sorry for your issue. You are getting preview zoomed in because the resolution of the sequence is different from the resolution of the clip. Please follow the steps mentioned below: Media file resolution: Select the media clip in the Project Bin > right click on it > Select Properties > Check the Image Size. Adjust Sequence Settings: Sequence > Sequence Settings > Frame Size You need to match both the horizontal and vertical frame size values. Let us know if it helped. Thanks, Shivangi ... View more