Re: So I've been trying to open up Premiere and ke...

caroline_edits · ‎Mar 02, 2023

Do you have Premiere stored on your OneDrive? If so, try installing Premiere Pro locally on your machine. You can also try resetting preferences: https://helpx.adobe.com/premiere-pro/using/reset-preferences.html

caroline_edits · ‎Mar 02, 2023

Hey there, scene edit detection is good for looking at a finished project with multiple clips already stitched together, then adding cuts. For example, if you downloaded a movie trailer from Youtube and used Scene Edit Detection, it would slice the trailer up into all the individual clips. You can see more information and a video demo here: https://helpx.adobe.com/premiere-pro/using/scene-edit-detection.html

caroline_edits · ‎Feb 22, 2023

The default proxy presets are designed for horizontal video and may squish, stretch, or squeeze your clips that were filmed on a mobile device! First, we'll make an encoding preset (AKA export preset) to choose our settings, then create an ingest preset (AKA import preset) to create the proxies. If you want to use the preset files we made instead, scroll to the bottom of this post! Here are the steps written out, if that's easier to follow! First, we'll make an encoding preset, also known as an export preset. Switch to Export mode. Choose QuickTime format and ProRes 422 Proxy preset. Select More Presets if you don't see it. Search "proxy" to find Apple ProRes 422 Proxy preset. Now we'll downsize the video! Untwirl the Video section of export mode. Uncheck the box next to Frame Size and set it to a vertical aspect ratio (720x1280). Select the ... menu next to Presets to save your custom encoding preset. Next, we'll make an ingest preset, also known as an import preset. Open Media Encoder. Select the + icon in the bottom left to create an ingest preset. Name it something easy to remember. Check the box next to Transcode. Choose the destination where you want your proxies saved. Open the preset menu and scroll up. Choose the encoding preset you just made! Now we can apply the proxy presets to the clips in your project. Go back to Premiere. Right-click your footage in the project panel to select Proxy > Create Proxies. Select Add Ingest Preset. Search for your ingest preset – it's an .epr file. Choose where you want your proxies saved, then click OK. Media Encoder will create proxies for you. Jump back to Premiere and select the proxy icon from the button toolbar to enable the proxies! We made some proxy presets that are free to use! There are two .EPR files in this Creative Cloud folder – one for import and one for export. They create 720x1280 proxies.

caroline_edits · ‎Feb 21, 2023

Hi there, I got your private message but it won't let me message you back! I hope you can see it here. The next time this happens, please check "Adobe may contact me for fixes and workarounds at..." in the screenshot above. Include your email address! This will ensure that your issue is sent directly to our engineers for future releases. Now, let's try to get around the installation error! If you create a fresh user account on your Mac and then try to launch 23.2, does it open? Here's how to do that: https://support.apple.com/guide/mac-help/set-up-other-users-on-your-mac-mtusr001/mac Let us know! Caroline

caroline_edits · ‎Feb 16, 2023

The February 2023 release of Premiere Pro, version 23.2, is now available for download from the Creative Cloud desktop application. This release adds automatic tone mapping, new languages for speech-to-text, and a faster way to reset preferences and clear your cache. It also contains several stability and performance fixes, such as the issue with exported files containing double-byte characters, as described in this community post. If you have questions or comments about the new release, please post them in the Discussions section of this forum. What's New? Automatic Tone Mapping New in Premiere Pro, automatic tone mapping makes it easy to work with different types of footage and different color spaces in the same sequence. Mix and match camera media, from Log footage to iPhone HLG and other HDR formats in rec709 (Standard Dynamic Range) sequences, while retaining consistent colors. With automatic tone mapping, there’s no more risk of clipping your highlights. Automatic tone mapping adjusts for three different types of footage: - iPhone HLG - Log-based video, like Panasonic Log, Sony S-Log, Canon Log. - Other HDR formats (such as HLG color space) Automatic tone mapping is on by default. You can turn it off or on in your Sequence settings. Reset Options at Launch Use the new reset options at launch in Premiere Pro to do regular maintenance and clean up of your system before updating to a new version of the app or to diagnose and troubleshoot app issues. To access these reset options, press and hold any modifier key, including Cmd, Option, or Shift (macOS), or Ctrl, Alt, or Shift (Windows). Check the boxes to select your reset options. Previously, deleting the plugin cache or bypassing third-party plugins were manual processes. With these new options, Premiere Pro performs these actions for you. New language support in Speech to Text Captioning videos is now more accessible in Premiere Pro, with Speech to Text now available for even more users worldwide. Newly supported languages include Dutch, Norwegian, and Swedish. Speech to Text in Premiere Pro is now available in 16 languages. Learn how to download language packs for Speech to Text in Premiere Pro. Sequence locking for offline editing Edit a team project anywhere you need to work. If there’s no internet available, Premiere Pro saves your changes locally as a copy of the sequence. Check your edits when you’re back online using the Publish button. Whenever you are working on a team project, an icon in the header bar and badges on media in Project panel indicate when you are offline. In the event two or more collaborators edit the same sequence offline, the first user to come back online will have the option to publish their changes to the team project. Other collaborators will be warned of the conflict once they reconnect to the internet, and they will have the option to publish their work as a new sequence, available to everyone in the project. Learn more about Sequence Locking for offline editing. What's Fixed? Fixed issue that caused H.264 and HEVC exports to fail when the export location name used double-byte characters, such as Chinese, Japanese, Korean, or extended ASCII characters, like accents and umlauts. Fixed an issue that could prevent the user from moving to the next or previous marker via keyboard shortcuts after adding a new marker. Fixed issues that could cause: Crash when gradient layer was applied on two nested sequences. Potential crash when using the Revert command while recording. Potential crash when switching audio devices. Interactions in the Timeline to become less responsive over time. This can include scrubbing with the playhead, selecting clips, moving clips around, or switching between multiple open sequences. Optimizations for improved GPU detection capability, ensuring that playback is GPU accelerated when possible. See a complete list of user-requested improvements here! How to update Premiere Pro to version 23.2? Open the Creative Cloud desktop application and click the Updates tab on the top left. Find Premiere Pro in the list and click Update. If you don't see an update available, click Help > Check for Updates from the Creative Cloud desktop application to refresh it. NOTE: Updates are rolled out in phases. Please check back after a few hours if you don't see the new version in your CC desktop app.

caroline_edits · ‎Feb 08, 2023

We visualized this workflow for the updated version of Premiere Pro! Here is a tutorial on how to export your presets and choose where they're saved.

caroline_edits · ‎Feb 08, 2023

Disabling hardware acceleration is just a test to see if the error comes from the GPU! If the image displays correctly without the GPU involved (software only mode) then that means we can test different drivers to see what your computer needs. If you'd like, you can share your OS and your GPU model and we can provide a link to the driver for your card! Let us know.

caroline_edits · ‎Jan 31, 2023

Hey Bean! Premiere will create a second line for you if the text you've put into a single caption extends too far. The maximum width for a caption depends on what format the caption is (Subtitle, C-708, etc.) I think Subtitle format captions have the widest text boxes. If you want to create text that goes all the way across the screen, you could use the Essential Graphics Panel! Here's a video on how to add text. Hope this helps!

caroline_edits · ‎Jan 24, 2023

We are gauging interest to see if our users' aesthetic needs are being met! Is the current color scheme of the interface sleek and professional or do you wish it was lighter? Is it easy on your eyes during tedious edit sessions? Most importantly, do you wish it came in pink? Here's a link for more details on current interface customizability: https://helpx.adobe.com/premiere-pro/using/workspaces.html#brighten_or_darken_the_interface Let us know what you think in the comments!

caroline_edits · ‎Jan 10, 2023

Here is a video we have on how to add text! This tutorial also shows you how to overlay text onto a clip – however, if you do the steps in this video and clear out the bottom layer, it will be blank behind your text. In the video tutorial, the video clip is green in the timeline. You could move that green clip out from under the pink text clip (or delete the green clip completely) and the text would be on a black background. I hope that helps!

caroline_edits · ‎Jan 10, 2023

Would you be able to share that standalone project with us? We don't need all of the media involved, just the .prproj. Our engineers can take a look at it behind the scenes and see why Premiere isn't playing nicely with your markers. You can send me a DM with a google drive link or however you'd like to share it!

caroline_edits · ‎Jan 10, 2023

Definitely share some screenshots if it happens again! I'm also wondering if the sequences got mixed up. The nested sequences become their own assets in your Project Panel, and of course, there is another sequence that includes the nest, the titles, and the audio. Maybe we just needed to find the sequence that included everything! If it happens again, check the Project Panel for any other sequences that may be storing all your work. I've included a screenshot of what the sequence icon looks like in the Project Panel, highlighted with a green box.

caroline_edits · ‎Jan 10, 2023

Thanks so much for sharing what worked for you, Jonathan!

caroline_edits · ‎Jan 10, 2023

Hey Federico! You can export parts of your sequence using "in" and "out" points that tell Premiere where to start and finish the export. Here's a Youtube tutorial that shows you how to set them and export them. You can set the in and out points, add one export to the queue, then go back to your sequence to set new in and out points for the next section and add that to the queue. After they are done exporting, import the exported files back into Premiere to create a new sequence with the pieces of your video puzzle. Please let us know if this method you're trying really does reduce the time it takes for your video to export!

caroline_edits · ‎Jan 10, 2023

Thanks for the details, Martin! I've sent this post to our Productions engineers and will come back to you with a workaround and/or some more questions so they can fix it for good. Sorry I don't have an immediate answer for you but I will come back ASAP with an update!

caroline_edits · ‎Jan 10, 2023

Hi 07murat07! The link that Ann shared should be helpful. Check to see if your file name includes special characters such as accents or umlauts. If you remove them, hopefully it will export with Hardware Rendering enabled. Let us know!

caroline_edits · ‎Jan 06, 2023

Have you tried exporting it to a different location on your machine? If you are in a rush, you can try exporting it in H.264 for a very similar result in your export. Let us know how it goes.

caroline_edits · ‎Jan 06, 2023

Thank you for the visual! Have you tried resetting preferences? Close Premiere Pro, then hold down Command+Option+Shift (MAC) or CTRL+ALT+Shift (PC) and relaunch Premiere. Keep holding the keys down until a window appears asking if you want to reset the preferences. Say yes! Let us know if you can drag effects layers after resetting the preferences.

caroline_edits · ‎Jan 06, 2023

If the performance issues are mainly happening during playback, we have a video here with some potential improvements! If none of these work, try going to Preferences > Audio Hardware and set the default input to "None." If that doesn't work and you haven't tried proxies yet, those are worth a try. Here's a 10-minute video explaining what a proxy is and how to use them in a project. And a video on making proxies for vertical video. Let us know if any of the suggestions in this thread have helped you!

caroline_edits · ‎Jan 06, 2023

Hi Martin, sorry for the issue! We'll make sure the right engineers see your description. Is this happening on all machines involved in your production, or just yours? Does this happen on all Productions, or just this one in particular? Does it happen in a regular non-productions project? Let us know, happy to help

caroline_edits · ‎Jan 06, 2023

Neil, this is such a great suggestion we made a video tutorial for it! This keyboard shortcut does require you to select the final clip before using the shortcut, but other than that it works great for me and saves me extra clicks.

caroline_edits · ‎Dec 15, 2022

We have a video tutorial here that will show you how to create a custom proxy preset for vertical video! This should help while we improve the workflow. Thanks!

caroline_edits · ‎Dec 15, 2022

Hi all, we made a video tutorial to walk you through the process of making a custom proxy preset for vertical video! This is a two-step process, but after you've done it, your vertical videos should not appear stretched again.

caroline_edits · ‎Dec 02, 2022

Hi all, super sorry about this frustration! We've identified that this happens when warp stabilizer is applied to a clip scaled down to 50% or less. There's a simple workaround of setting the scale to 50.1% to get accurate playback. Here's a video tutorial in case anyone needs it!

caroline_edits · ‎Nov 10, 2022

Hi to anyone who finds this thread! Premiere Pro can now export .TXT files with timecodes and speakers included. Here is a video that shows you how! If you want an export without speakers or timecodes included, export the project as a .CSV and open it, then copy all the text from there into a word processing software.

caroline_edits · ‎Nov 10, 2022

Hi all! Just updating this thread with the latest information. As of Premiere Pro 22.0 you can export a .TXT file that includes timecodes and speakers. Here is a video tutorial on how to do that! If you do not want to see speakers and timecodes in your transcript export, export the video as a .CSV to open it, copy the text out of there and paste it into a word processor application.

caroline_edits · ‎Nov 10, 2022

Hi all, just updating this thread! When you export a .TXT file from Premiere Pro 23.0 it includes the timecodes and names of speakers. Here is a video tutorial that shows the process!

caroline_edits · ‎Nov 10, 2022

Great question! We created a video tutorial showing how you can export your transcript as a .TXT file. Once you have the .TXT file you can open it on your computer for further editing or printing. Here is a link to the Youtube video!

caroline_edits · ‎Nov 08, 2022

Hey Mike! Few things we can try. Let us know if any of these work for you. 1. Use the toolbar at the top of your screen to go to Edit>Preferences>Audio Hardware and set the input to "none" 2. Go to File>Project Settings>General and set the renderer to "Software Only" 3. Clear your media cache 4. Reset your preferences

caroline_edits · ‎Oct 26, 2022

My first thought is that the GPU driver in your computer needs to be updated! We have an article here on the community that shows you how to do this. Let us know if this helps!

caroline_edits

caroline_edits

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