you're welcome. ... View more

you're welcome. ... View more

what's premium?  do you mean adobe premiere pro?   if so, lightroom and premiere pro are different apps.  one does not upgrade to the other.   you can change your subscription, if you have a subscription.  you can start a subscription.   so exactly what are you trying to do?     in the future, to find the best place to post your message, use the list here, https://community.adobe.com/   <moved from using the community> ... View more

wait a minute.   do you have an enterprise or team subscription?   if yes, and that's a current subscription you can use current cc apps and past ones. if you do not have current subscription, you cannot use any cc app.   do you have a current subscription AND do you want a current or a past cc version?   <moved from enterprise & teams> ... View more

@Peru Bob    that can no longer be done (and is not what the op appears to be trying). ... View more

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/   <moved from using the community> ... View more

  @clbsdwch    sorry for that, but behance support isn't as strong as other adobe programs.     ... View more

<moved from download&install> ... View more

are you asking for an expert session?     if so, what about chat or starting a case? ... View more

@Claire26372160260p    did you use your console (per my initial post) to try to get help? ... View more

if cs2, cs3 or cs4, you cannot activate (and therefore use) beyond the 30 day trial period.   otherwise, you should deactivate (help>deactivate) on your old computer IF you have your serial number secured.   then install (with the original installation file) and activate (with your serial number) in your new computer.   if you don't have the installation file or serial number, it's possible they may be recoverable. ... View more

for cc 2021 you need to contact adobe support, and you may need to contact several agents to find one willing to give you a link.   (if you can settle for cc 2019, or older, use the @John T Smith furnished link.)   there are 3 ways to contact adobe; chat, phone and twitter: chat: use a browser that allows popups and cookies, and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen in the chat field (lower right), type AGENT be patient, it can take quite a while to reach a human. phone: https://helpx.adobe.com/contact/phone.html twitter: tweet @AdobeCare p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-community/td-p/12919684/redirect_from_archived_page/true ... View more

@Manan Joshi    thank you for that link! ... View more

contact support again,   there are 3 ways to contact adobe; chat, phone and twitter: chat: use a browser that allows popups and cookies, and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen in the chat field (lower right), type AGENT be patient, it can take quite a while to reach a human. phone: https://helpx.adobe.com/contact/phone.html twitter: tweet @AdobeCare p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-community/td-p/12919684/redirect_from_archived_page/true ... View more

there are no sounds related to your buttons.   but you should prevent the narrations from overlapping. ... View more

if you want to edit an (uncorrupted) bitmap (image), photoshop is the correct tool.     in the future, to find the best place to post your message, use the list here, https://community.adobe.com/   <moved from using the community> ... View more

@Claire26372160260p    there are shared device licenses, https://helpx.adobe.com/enterprise/using/sdl-deployment-guide.html but you should discuss with your support person. ... View more

you'll need to discuss this with adobe support:   there are 3 ways to contact adobe; chat, phone and twitter: chat: use a browser that allows popups and cookies, and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen in the chat field (lower right), type AGENT be patient, it can take quite a while to reach a human. phone: https://helpx.adobe.com/contact/phone.html twitter: tweet @AdobeCare p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-community/td-p/12919684/redirect_from_archived_page/true ... View more

@Abambo    this is not what was requested, https://developer.adobe.com/umapi/ ? ... View more

what adobe app are you using? ... View more

contact the plan admin if they administer your account.  if you administer your account, contact adobe support.   there are 3 ways to contact adobe; chat, phone and twitter: chat: use a browser that allows popups and cookies, and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen in the chat field (lower right), type AGENT be patient, it can take quite a while to reach a human. phone: https://helpx.adobe.com/contact/phone.html twitter: tweet @AdobeCare p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-community/td-p/12919684/redirect_from_archived_page/true ... View more

@Daniel26119569bjok    again, contact the plan admin so they can contact adobe if they (the admin) cannot fix the problem. ... View more

open the support tab on your admin console > start chat or start case or request expert session.   https://helpx.adobe.com/enterprise/using/support-and-expert-services.html ... View more

@Elzbieta5E42    there are 3 ways to contact adobe; chat, phone and twitter: chat: use a browser that allows popups and cookies, and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen in the chat field (lower right), type AGENT be patient, it can take quite a while to reach a human. phone: https://helpx.adobe.com/contact/phone.html twitter: tweet @AdobeCare p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-community/td-p/12919684/redirect_from_archived_page/true ... View more