Are you actually using InDesign's publish online feature or are you really trying to use interactive pdfs as part of a website. If the latter is the case then it is highly recommended to export the InDesign document as HTML rather than as an interactive pdf. See: https://helpx.adobe.com/indesign/using/export-content-html-cc.html. ... View more

In reading the original post it is not clear to me that the questioner is actually talking about using the Publish Online feature. If in fact they are simply trying to use an interactive pdf on a regular website then the solution to the problem is: "Don't do that". Different internet browsers react in different unreliable ways to interactive pdfs. It is highly recommended to export the content as HTML instead. See: https://helpx.adobe.com/indesign/using/export-content-html-cc.html. ... View more

Try resetting your InDesign preferences. After an update it is always a good idea to do this as using older preferences with a newer version often causes problems. This process will reset the program to its defaults which, hopefully, will improve performance.   To do so on a PC: You can try the quick way of resetting on a PC which is to hold down Ctrl + Alt + Shift when launching InDesign and respond affirmatively when asked if you want to reset. There have been some recent reports that the window asking if you want to reset is not popping up but that the prefs are being reset anyway. If this works great but if it doesn’t you may have to manually delete them. To do so: On Windows 7 and above the preference files are hidden. To find them go to the Control Panel and open Folder Options and then click the View tab. Then select “Show hidden files and folders” or “Show hidden files, folders or drive options” in Advanced Settings. Then delete (or rename) the folder at the end of this path: C:\Users\<USER>\AppData\Roaming\Adobe\InDesign\<Version #>\<Language>. Make sure that InDesign is closed when you do this. When you relaunch the program it will create new preference files and the program will be at its default settings. The advantage of manually deleting preference files is that after you’ve reset up the program (make sure that no document window is open) to your liking, you can create copies of your personalized “mint” preference files (make sure that you quit the program before copying them—that finalizes your customization) and use them in the future to replace any corrupt versions you may need to delete. ... View more

Double-click on each of the non-exporting layers in the Layers Panel. In the Layers Options dialog window that pops up make sure that "Print" is checked. ... View more

Did this behavior begin after updating the program? If so then try resetting your Illustrator preferences. This will restore the program to its defaults and hopefully fix the issue. To reset preferences: For Macintosh Users: The User Library folder in which Illustrator’s preferences are stored is hidden by default on most Macintoshes. To access it make sure that Illustrator is closed and click on the desktop to launch a Finder Window (Command-N).With this window in column view follow the path User>Home folder (it’s the folder with an icon that looks like a house—it may have the user’s name rather than “Home”) and click on the Home folder. With the Option Key pressed choose Library from the Finder Go Menu. “Library” will now appear within the Home folder. Within the Library folder find the folder called Preferences and within it find the folder called “Adobe Illustrator <Version #> Settings” (earlier versions of Illustrator might just say “Adobe Illustrator”) and the file called “com.adobe.Illustrator.plist” and delete both that folder and that file. When Illustrator is next launched it will create new preference files and the program will be restored to its defaults. For Windows Users: You can try the quick way of resetting on a PC which is to hold down Ctrl + Alt + Shift when launching Illustrator and respond affirmatively when asked if you want to reset. There have been some recent reports that the window asking if you want to reset is not popping up but that the prefs are being reset anyway. If this works great but if it doesn’t you may have to manually delete them. To do so: On Windows 7 and above the preference files are hidden. To find them go to the Control Panel and open Folder Options and then click the View tab. Then select “Show hidden files and folders” or “Show hidden files, folders or drive options” in Advanced Settings. Then delete (or rename) the folder at the end of this path: C:\Users\[User Name]\AppData\Roaming\Adobe\Adobe Illustrator [version number]\ Settings\<Language>. Make sure that Illustrator is closed when you do this. When you relaunch the program it will create new preference files and the program will be at its default settings. The advantage of manually deleting preference files is that after you’ve reset up the program (make sure that no document window is open) to your liking, you can create copies of your personalized “mint” preference files (make sure that you quit the program before copying them—that finalizes your customization) and use them in the future to replace any corrupt versions you may need to delete. ... View more

Have you tried deleting the font in your desktop app and then redownloading it from the Adobe website? I have also been able to fix some problems with Adobe fonts by signing out in the desktop app and then signing in again. I know that these two suggestions seem rather simplistic but I've often found that hitting a mechanical device in the side can often fix its problem. In my experience the world of computers isn't all that different from that. ... View more

Please provide the exact version of InDesign and operating system that you are using. If this started happening after a program upgrade then try deleting your InDesign preferences. This will restore the program to its defaults which will hopefully clear up this issue. To reset preferences: For Macintosh Users: The User Library folder in which InDesign’s preferences are stored is hidden by default on most Macintoshes. To access it make sure that InDesign is closed and click on the desktop to launch a Finder Window (Command-N). With this window in column view follow the path User>Home folder (it’s the folder with an icon that looks like a house—it may have the user’s name rather than “Home”) and click on the Home folder. With the Option Key pressed choose Library from the Finder Go Menu. “Library” will now appear within the Home folder. Within the Library folder find the folder called Preferences and within it find the folder called “Adobe InDesign” and the file called “com.adobe.InDesign.plist” and delete both that folder and that file. When InDesign is next launched it will create new preference files and the program will be restored to its defaults. For Windows Users: You can try the quick way of resetting on a PC which is to hold down Ctrl + Alt + Shift when launching InDesign and respond affirmatively when asked if you want to reset. There have been some recent reports that the window asking if you want to reset is not popping up but that the prefs are being reset anyway. If this works great but if it doesn’t you may have to manually delete them. To do so: On Windows 7 and above the preference files are hidden. To find them go to the Control Panel and open Folder Options and then click the View tab. Then select “Show hidden files and folders” or “Show hidden files, folders or drive options” in Advanced Settings. Then delete (or rename) the folder at the end of this path: C:\Users\<USER>\AppData\Roaming\Adobe\InDesign\<Version #>\<Language>. Make sure that InDesign is closed when you do this. When you relaunch the program it will create new preference files and the program will be at its default settings. The advantage of manually deleting preference files is that after you’ve reset up the program (make sure that no document window is open) to your liking, you can create copies of your personalized “mint” preference files (make sure that you quit the program before copying them—that finalizes your customization) and use them in the future to replace any corrupt versions you may need to delete. ... View more

Make sure that the fill for the arrow is set to None.  ... View more

Is this an online course that you are taking or through an actual in-person class? If it is in-person then it would be the responsibility of the people running the course to use up to date software for the course. If it is online then I would suggest that you find another course that is using the latest version. Learning a program using old software provides an incomplete knowledge of that program. There have been four newer versions since 2020 with features that you will not even be shown in a course that uses the older version. If you are taking the time to learn  a program then, by all means, your education should be as thorough as possible. ... View more

Are you sure that the type has not been converted to outlines? Try clicking on any letter of that text with the direct selection tool (white arrow). If the letter then shows anchor points then it has been altered from its original live type existence (which might explain why the frame that it is in got then opentype message) into objects. ... View more

From what you say here the reragging would be a result of changing the True Type to Opentype. I'm not sure what you mean when you say "I can't find TT in the fonts at all". Are both the True Type and Opentype fonts installed on your computer in a place where all programs have access to them or are you using a "Document Fonts" folder from a collect on one of the documents but not on the other? If the latter is the case then try placing a copy of that "Document Fonts" folder within the same folder as as the InDesign file that is having a problem seeing the True Type font and see if it recognizes  it then. ... View more

Could you provide a screen shot showing exactly what is happening? Please also include the exact version of Illustrator and operating system that you are using. ... View more

Is this an older file that may have been created using a Postscript Type 1 version of Helvetica? If so then that type of font is no longer supported in current versions of Adobe apps. If the version of Helvetica that you replaced it with is a True Type or Opentype version then it is not unusual that it would show a different rag then the older now obsolete one. As to the different behavior in the other version of the file are you sure that the Helvetica used in that file was exactly the same one that was used in the problem file? ... View more

I don't know if this will decrease your anger but I thought that you might like to know that there is a third party plug-in available from Markzware that will convert a PDF into an editable InDesign file. Check out https://markzware.com/products/pdfmarkz/ for more information. ... View more

What happens if you set the Standard for the print PDF to PDF/X-4:2010 in the General section of the Export Adobe PDF dialog window? ... View more

Are you sure that you haven't simply expanded the document window so that the scroll bar is actually below the bottom of the screen? Try pulling up on the window from the top of the window and see if the missing scroll bar is now showing. If so then grab the bottom right corner and pull it upward to keep the scroll bar in the viewing area. ... View more

Since InDesign CC 2021 the option to find a color has been available through the Find/Change Panel. The panel can be quickly accessed using Command (Mac)-Control (PC)-F or through the Swatches Panel pull-down menu, ... View more

Yes. I was suggesting native web format. Using a PDF for the web has no reliabilty. ... View more

I have found that if you work in the Outline mode (View>Outline) and visually make the two shapes butt perfectly then the Unite Pathfinder will still work. Working in outline eliminates the line widths so you can see the exact "butting point" clearly and adjust until you see just one line. However, it still requires that there is a common edge that has the same approximate length and angle. Otherwise my original suggestion would still be necessary. ... View more

You will have to provide a lot more information before anybody on this forum can even hazard a guess as to the problem. Please provide your exact versions of the InDesign and operating system that you are using. Also what process have you been using for backup (Mac's Time Machine, etc.)? Are you backing up to an external drive? The more details that you provide the better. ... View more

Different browsers displaying PDFs differently is not a new problem. It has been going on for years. Creating your content as HTML is the far more reliable way to go. ... View more

Yes. With no documents open include the Separation Preview Panel (Window>Output>Separation Preview) along with the docked panels on the side of your screen (as highlighted in the screenshot) and save it as part of a Custom workspace. Then quit the program. When you reopen not only will the new workspace remain open but it will become part of your preference file. If you then make a copy of your new preference file you can use it to replace any possibly corrupt preferences in the future and retain your custom workspace. See https://helpx.adobe.com/indesign/using/customizing-workspace.html for more information on docking panels. ... View more