Tell me more about your system: Please tell us what operating system (exactly) you're running. Please tell us (exactly) what InDesign version you're using.
You said you placed a .psd "from the creative cloud". Exactly what do you mean by that? Are you using InDesign cloud documents, which were in beta test for some time, but now officially is supported in InDesign release version 19.4?
Or were you using the file stored in a folder on your computer called Creative Cloud Files.
This method sharing files was discontinued earlier this year:
https://helpx.adobe.com/creative-cloud/kb/eol-creative-cloud-synced-files.html
If it was the latter, you need to use the Cloud Documents method which is described here:
https://helpx.adobe.com/indesign/using/cloud-documents.html
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