Try removing the .PART and leave it as Lightroom_6_LS11.exe and try again. If that doesn't help please download the file again from the following link :  New Adobe Lightroom 6 (CC) Direct Download Links – Free Trials | ProDesignTools Let us know if that helps. Regards, BANI ... View more

Hi, You can download and activate the products on two machines, please download the product from the below link : Download Creative Suite 6 applications Find your serial number quickly Regards, Bani ... View more

Hi, Please Quit the installation and then quit the Creative cloud app. After that reboot the machine. Let us know if this helps. Regards, Bani ... View more

Hi, Please use the below link to download Creative cloud desktop app. Download Adobe Creative Cloud apps | Free Adobe CC trial If it is giving you a trial error you may also check the following links : Sign in and sign out to activate Creative Cloud apps Creative Cloud applications revert to trial mode after an update to CC 2015 Hope this helps resolve the issue. Regards, Bani ... View more

Hi, The Old version of Adobe apps do not interfere with the new ones. CS5 needed a Serial Number for licensing and Creative cloud does not it only needs an email id to login. Please refer to the below link for more queries : Creative Cloud Help | Creative Cloud / Common Questions Let us know if this helps. Regards, Bani ... View more

Hi, Please make sure there is no external drives attached to the machine in which you might have ADOBE CREATIVE SUITE 3 as a backup. If not, then  please follow the below steps and manually remove the related folders : ( DO THIS ONLY IF YOU DON'T HAVE ANY OTHER VERSION OF ADOBE PRODUCTS ON YOUR MACHINE ) { Delete the folders with  " * " sign on it } C:\Program Files\Adobe* C:\Program Files\Common Files\Adobe* C:\Program Files\Common Files\Macrovision Shared C:\Program Files (x86)\Adobe* C:\Program Files (x86)\Common Files\Adobe* C:\Program Files (x86)\Common Files\Macrovision Shared C:\ProgramData\Adobe* C:\ProgramData\FLEXnet C:\Users\<user_name>\AppData\Roaming\Adobe* C:\Users\<user_name>\AppData\Roaming\com.adobe.* C:\Users\<user_name>\AppData\Local\Adobe* C:\Users\<user_name>\AppData\LocalLow\Adobe* C:\Users\<user_name>\AppData\Local\VirtualStore\Program Files\Common Files\Adobe* *** if you don't see some of these folders or files skip that step. Regards, Bani ... View more

Hi, Please refer to this link to check the system requirements and see if your second machine is compatible or not: System requirements | Creative Cloud  Use the below link to download and install Creative cloud app and after installing it sign in and go to APP's tab in it and Install your Apps  from there. Download Adobe Creative Cloud apps | Free Adobe CC trial Let us know if this helps. Regards, Bani ... View more

Hi, Please refer to below link and follow the troubleshooting steps in it: Creative Cloud applications revert to trial mode after an update to CC 2015 Let us know if this helps. Regards, Bani ... View more

Hi, If even after disabling the Firewall and Internet security programs it's still at 0%, then it could be related to Permissions issue. This may need adobe technical support team representative to take remote session of you machine and check what's going wrong here. Please Refer to the following link and contact Phone/Chat support. Contact Customer Care Regards, Bani ... View more

Hi , If you have the full Creative Cloud membership you will get the old versions of almost all the apps listed in the Apps tab, but if you have a Single app or Photography Plan membership only then it will be restricted to the apps that are covered in the respective memberships. Please refer to the following link on how you can download the old versions: Download and install Adobe Creative Cloud apps Hope this answers your query, let us know if this helped. Regards, Bani ... View more

Hi, Please use the following link to locate your serial number : Find your serial number quickly And, Download the Creative Suite for which you have the serial number from the following link : Download CS5 products Hope this helps resolve the issue. Regards, Bani ... View more

Hi, Please refer to the following link and follow the steps to download the Previous version apps from Creative Cloud desktop app. Download and install Adobe Creative Cloud apps Let us know if this helps. Regards, Bani ... View more

Hi, This issue that you're facing comes up when the folders related to Creative cloud desktop app and Adobe Application manager get corrupted. So we need to clean remove the Creative cloud app and reinstall. Try the below troubleshooting steps: 1- Sign out if Creative Cloud and Force Quit all Adobe related processes from Activity Monitor (eg- Creative Cloud, Core sync, CC library, Adobe Desktop Services, Adobe IPC broker, Adobe Crash daemon etc.) 2- Go To: Finder > Applications > Utilities > Adobe Installer > Uninstall Adobe Creative cloud ( if having trouble uninstalling it Trash it ) 3- Go To: Finder > Applications > Utilities > ( Delete these two folders - Adobe creative cloud and Adobe Application Manager ) 4- Then run the cleaner tool to remove creative cloud and Adobe Application Manager ( if still left in machine ) 5- Right click on Finder icon and  select "Go-To" Folder option. 6- You will get a text box, type-in below command and then hit 'Return' key.( " Do not miss ~ symbol " ) ~/library ( It will open User Library folder. ) 7- Then navigate to Application Support>Adobe> trash OOBE folder and AAM Updater folder as well 8- Again > Right click on Finder icon and  select "Go-To" Folder option.> You will get a text box, type-in below command and then hit 'Return' key./library ( It will open System Library folder.) 9- Then navigate to Application Support>Adobe> trash OOBE folder and Adobe Application Manager 10- Run Adobe Cleaner tool. > If present, Select the option "Adobe Application Manager for Mac OS X 10.6" and then click on "Clean up Selected" . https://helpx.adobe.com/content/help/en/creative-suite/kb/cs5-cleaner-tool-installation-pr oblems/_jcr_content/main-pars/… 11- Click on the below link and download Creative Cloud Installer file and use the same to install the Creative Cloud Desktop application. https://ccmdls.adobe.com/AdobeProducts/KCCC/1/osx10/CreativeCloudInstaller.dmg Hope this helps resolve the issue. Regards, Bani. ... View more

Hi, Please use the following to download the Creative Suite 4 Design Standard. Download CS4 products Hope this helps resolve the issue. Regards, Bani ... View more

Hi, The same serial number will not work as they are platform specific so if you have the serial number for Windows it will not work on Mac, but you refer to the following link and go for platform swap: Exchange a product for a different language or platform version This should help resolve the issue. Regards, Bani ... View more

Hi, Please refer to this link to check the system requirements: System requirements | Creative Cloud  For more information on this please check the FAQ section in this link and to also check how you can activate and deactivate the product : Download and install Adobe Creative Cloud apps Use the below link to download and install Creative cloud app and after installing it sign in and go to APP tab in it and Install Photoshop CC 2015 from there. Download Adobe Creative Cloud apps | Free Adobe CC trial Hope this will help resolve your issue. Regards, Bani ... View more

Hi, Since you have a creative cloud membership hence you can install and activate the subscription on two machines as long as you are not using both the machines together For more information on this please check the FAQ section in this link and to also check how you can activate and deactivate the product : Download and install Adobe Creative Cloud apps Check the system requirements from here : System requirements | Creative Cloud And, Use this link to download the Creative Cloud App on your new machine : Download Adobe Creative Cloud apps | Free Adobe CC trial Hope this answers your query, Let us know if this helps. Regards, Bani ... View more