Using the Community

Someone else created an account using my email address. I now have control of the account, but it has someone else's information and I never intended to sign up, so I would like to cancel this account. Thanks.

Dear Adobe Worldwide Education Program Manager, I feel you should know about the inconsistant answers I have been given regarding my academic eligibility.I've been trying to confirm whether or not my program would qualify me for educational pricing since August 2013 and I've been given inconsistant answers.My programme:  postgraduate diploma program/1-year/part-time/216 hoursInstitution:  Hong Kong University School of Professional and Continuing EducationI confirmed via Adobe Chat with various representatives that part-time students qualify for educational pricing.I have confirmed via the Adobe help forum that my institution qualifies for educational pricing.  (Thank you, by the way for answering question.)I have confirmed with Identit-E via online chat that my program qualifies as equivalent to 2 years study.  (Unfortunately Identit-E does not handle student verification in Hong Kong.  I assume the discretion is up to Adobe Hong Kong.)I have called the Adobe

hii have some login problemi use firefox 24 windows 7 64bitand sometime i 'm not loggedi have to click login , sometime i got an error webpage , now i was able to logini have cookies enabled , i tried to clean up cookis but nothinghelp thanks

I'm trying to recover download link for Adobe product purchased in 2009.I have tried chat support but no results or solutions given.I don't know which LWS account or e-mail was used in 2009, now I need to recover LWS account to get this download link.Thanks.

After opening web pages from Adobe sites, they are refreshing by itself after loading the page.Do you experience it as well?

Why is it that after adding a profile photo to an account the profile photo in the posts is still lthe one without the photo?

I am no longer receiving email notifications from the Photoshop Forum, even though my settings are unchanged. Why not? How am I supposed to know when someone responds to my post?

I am set to receive forum notifications. I have nothing from Adobe in junk or trash. I receive nothing.It would be an incredible help if I could actually see the responses I get to questions in a timely manner, but I can't check into Adobe many, many times a day to check. It doesn't help that Adobe never remembers my username or password. What is up with this place? Getting help is like pulling teeth. Sorry, but it's true. Skype rivals you, it's true. But it's a tie. I was once on the phone for four hours trying to get a live person on a phone call for a paid product. Interesting approach, guys. Sorry. </rant>

I'm trying to find this font's name so I can get it and download it, install it to my PC because it has been formatted.Does anyone recognize this font? I remember it's from Adobe.Example 1:Example 2:I just want the font's name, and if anyone want to share where it can be found free, it would be appreciated.

Buy Adobe CS6 from Amazon or other reseller for business use in other country(Not in USA)?

Hopefully they have finally fixed the sign-in  John posted a Notice about  the new sign in system  I guess to fix any lingering problems of the recent system Break in. And to stop all of the strange Jive SBS errors the last few days.Well I had a Run in with the change. First I was signed out.I went through the empty cache.Delete Cookies.restart web browser 5 or 6 timesThis time when clicked sign in I was taken to sign in Page. But it got stuck in an endless loop so I got out of the Page, marked the thread I was Read as unread. Went on to do other things and came back in about 1/2 hour  this time when I signe in it took. Hope its stick for about 10 years anyway.

HiWill i change the closed caption box size from the botom of the screen into top of the screen

avec PSE 9problème en voulant ouvrir des photos stockées sur nikon view nx2 ou i photo (sur mac os x)message de PSE 9:"impossible d'effectuer cette opération en raison d une erreur de programme"y a t il une parade merci

Hpw do I remove the question I entered here earlier this day and how do I remove all the information in my profile?

In my contact form the SUBMIT button does not send the information on my form to me. I don't know where to add my emal address. Can anyone help me out? I am using Dreamweaver CC

<html>          <head>                    <title>Port Scanner for Mozilla Firefox</title>          </head>            <body>                    <form name="my_form" id="my_form" method="post" action="#" onsubmit="return displayMessage();">                              <p align="center">URL/Domain Name/IP Address: <input type="text" size="20" name="uri" value="" placeholder="http://www.google.com" required/></p>        &nb

What's the E-Mail address for contacting Adobe Customer Service in English?

When I open a pdf (MacOSX 10.8.5) I get this message 'There is a sign screen error, probably due to insufficient memory.' Help

Whether the portfolio is created in Acrobat X or XI, or viewed in X or XI, (and these are created as a grid) , the preview of the pdf shows pages of the previously viewed pdf within that portfolio. Acrobat and Flash is up to date. 

We recently upgraded to CF 10. We have been experiencing a lot of String index out of range: -1 errors. Upon examining the error(s) I notice the script_name always begins with /.../. The path_translated ends up like D:\websites\wwwroot\...\thePage.cfm. The remote Addr(s) are from foreign countries. Are hackers trying to exploit something?

Hi      Not sure but when I watch movies online I keep beening told to download a flash player,it looks real but worried it will damage my laptop. Are they real or not anyone know? thanks need to know for my website when I use flash player for my users.                                                                    Kind Regards                                                   &

I'm trying to send a PDF file, which is an invoice, but my clients keep receiving it as winmail. What can I do to make sure they will receive it as PDF?

Hello,I want to change my Screen name but every time I click Edit Adobe profile link I see the same error: this webpage is not avaliable. I use Chrome browser, will appreciate any help!

Is the reason why users are hacking Adobe is because users are hacking Creative Cloud as a way of convincing Adobe to shut down their Creative Cloud service and restore their Creative Suite service in order to continue on to CS7 because users didn't like the monthly payment for Creative Cloud but users like the perpetual license of Creative Suite?

Is Photoshop capable of turning RAW videos into videos?  There is such thing as RAW video.  Cameras that can shoot 4K such as Canon 7D, Blackmagic, and other 4K cameras are capable of shooting videos in RAW.