Account, Payment, & Plan

해지하려고 결제관리창에서 플랜 지웠고통장에서 위약금인지 얼마 빠져나가길래그러려니 하고 놔두고살았는데왜 자꾸 결제하겠다고 메일날아오는지 모르겠네요.정상해지 바랍니다.

I want to ask, if I have subscribed for 1 year in my home country, then I have only used it for 1 month and I will move to another country for a very long time, can I still use my Adobe account?, or do I have to buy another subscription when I'm in a different country?

Adobe subscription has automatically deducted fees, but I no longer need the service. Apply for a refund. Thank you.Order number: AE02275001046CTR4

I have received my renewal for £161.76, but if I bought Acrobat Standard as new the cost would be 157.68.Please explain this difference and why I am being charged the extra amount.

EVERY MONTH i PAY $ 19.99 AND i AM NOT USING IT, HOW i AM GONNA CANCEL , EVEN COULDN'T  FIND MY MEMBERSHIP THANK YOU

لقد اشتركت بالتجربة مجانية وكانت جيدة الى حد ما ، ثم نسيت ان اقوم بإلغاءها ، وتم سحب مبلغ الإشتراك من بطاقتي الإئتمانية ومن ثم حاولت ان الغي الإشتراك ولم يتم ، حاليًا تصلني رسائل سحب ولم اسددها لأنني لم اعد استخدم البرنامج ، كانت المرة الاخيرة عندما كانت تجربة مجانية ، اريد حل للمشكلة  

I have had Adobe Creative Cloud for a while now, but I just started college and want to change my account to a student account. Every time I try to do that in the manage accounts section it tells me I already have the apps and re-prompts me to look at the other plan options.

I need help!I thought I was paying off on my original account I have in adobe (as i missed a payment), and found out that I have got 2 accounts and never paid my original. I did the click the link in my email and thought it was fine as I had missed a payment before and decided to pay, but now I got a notification saying I didnt pay my account? Can I get this sorted out as I don't have a lot of money on me and need help?Thanks, Emma

I've been charged monthly for Adobe services and no longer have access to the email account associated with the account to be able to cancel the subscription. Any advice on how to get this sorted as Adobes Help Service Center won't put me in touch with a real person.

We have a list of users who had our company credit card entered for their annual Adobe cloud subscription. We had two users cancel theirs the day after billing and they received a refund and the card was credited. Then we received four other refunds and credits but have no idea who they are for as no one else cancelled. We have to track paperwork for this card and need to find some way of determining why these were issued and for what/for whom. We do not have Adobe IDs to go with since we do not know who these were for (and none of our folks seem to see any receipts or indication within their own Adobe account history).Where do you even start with this sort of quest?

Refuns    issue

Essentially the title.

My yearly plan has changed price. It was 95₺ monthly last year and now you demand 450₺. I want to continue with the same old price. Otherwise how can I cancel my plan? Please reply as soon as possible.

Cancel my membership 

My account shows an Order number from yesterday, but clicking on invoice next to it says I have no billing history.  My Plans says I have no paid plans.  Chatbot won't talk to me because it says my email has no paid plans, and won't connect me to an agent.  Is there something else I needed to do?  The only email I got was that I created an Adobe ID.  No receipt for payment, but I don't know whether to try again because I have an order number and it says $254.

I didnt realize I already had account.  Please cancel my 7 day free trial

Hallo,ich bin Admin der Console und ich möchte einen neuen Benutzer hinzufügen. Wenn ich das machen (mit der Firmen-E-Mail), erhält der Benutzer aber keine Benachrichtigung. Das bedeutet: Das hinzufügen scheitert. Habt Ihr einen Tipp, woran das liegen kann? 

Probeabo wurde wie gewollt automatisch verlängert und die Kreditkarte abgebucht. Dennoch habe ich keinen Zugang zu Lightroom und der Creative Cloud und es zeigt an das ich kein Abo abgeschlossen habe... Muss schon sagen das ich mehr von Adobe erwartet hatte, mein erster Eindruck ist zum weinen... Am Wochenende hilft dir dann auch nur ein unnützer KI Chatbot und du kannst warten bis die dann wieder Zeit haben unter der Woche...

I need a refund for my subscription -- I believe I cancelled within the first 14 days of purchase and am not sure how to go about getting a refund as I do not use the service. 

Hi everyone, I reached maximum space on my account with my subscription (20 go) and tried to upgrade it but impossible to found how, without add a new subscription.The problem is, if i subscribe another pack, cancelling my current one will add some fees...     Has someone encounter the same problem ? Do i need to call Adobe directly ?   Thanks for your help and sorry for english mistakes (i'm french ^^)   Have a good day !

Hello, I would like to cancel my plan and I tried to do it on my own but not sure if I discontinued it. Could someone please confirm its cancelled?

Hello, I have an active Adobe All Apps plan, but when I log in in my account, I don't see the button "Manage plan". Instead of this there is a message ""You'll be able to manage this plan shortly". My plan is active and in use, it's not canceled, so I don't see any logical reason to not have an option for management. As adviced in the help center, I tried to contact Customer support, but without any succes. I received only a message : Service UnavailablePlease refresh this page or try the options below.Please advise what is the main reason for this problem and how to fix it.Many thanks

HiGot 90 days trial along with Leica Q, expired couples days ago and tried to subscribe. However, when click on " update your payment details", a popup page shows "We’re loading your payment details".This may take a few seconds.." and lasted forever, stuck in this page. Tried several times still cant fix, anyone knows how to fix it? I'd like to pay but adobe not allowing me to pay!!!!!

According to the invoice for my annual payment plan (Jan 2025–Jan 2026), my fee is $884.47 after 9% taxes. However, my debit card was charged $909.24, which is an additional $24.77. I'm trying to understand what this extra charge is, and why it isn't reflected in the invoice?

Good evening, how to return the money for the Photoshop packer, I chose the wrong package and replaced it, and the money was not returned for 1 package. And why don't I have a grace period like a Ukrainian woman?