Account, Payment, & Plan

I want to purchase a subscription for my brother so when he goes to hospital he'll he able to edit videos and things while recovering but I'm struggling to find a way to get it to him as a surprise.   I heard there's ways to get redemption codes but  I'm struggling to find where to purchase them so that I can give it to him to redeem. Any help would be appreciated, I don't want to buy it with my account and allow him access because I believe that's a TOS breach so any help would be great.

Bonjour,Je viens de souscrire à CC après avoir passé un paquet d'années sur ma vieille CS5.Or mon MacBook Pro mid-2012, qui ne supporte que jusqu'à Catalina, n'est visiblement pas compatible avec les version d'Adobe Audition, Premiere Pro, AfterEffects, Animate, etc....Y'a-t-il un moyen d'y remédier sans devoir acheter un nouveau Mac ou dois-je simplement résilier mon abonnement Creative Cloud et renoncer à utiliser ces logiciels ?

Last Month Oct 8, 2023 i have taken "Creative Cloud All Apps 100GB" Annual Plan and Same price got deducted today also 25th Nov 2023. When i have taken Annual Plan how my amount is getting deducting every month and with out my permission. Can anyone help me on this?

How can I log into an account made with a student email I cannot access anymore? I need to cancel the subscription since I can't verify my account and set up. I can't log into the email, I can't reset password, there is no phone connected to the account.

Adobe does not want to provide me the additional 20% discount for Black Friday just because I used a yearly plan and not a monthly plan, even if in their T&C it's not mentioned that you need to use a monthly payment plan to have this price. I'm really disappointed and nobody wants to help me. 

I want to use traill so why you cut off my money?

Hi, I was charged with 38 euros in the name of Adobe Systems Software, from the number 044-207-3650, while I have no subscription. What can we do? How can I get a refund? Thank you in advance, Greta Schmidt

Money was taken from my card, but when I download Illustrator, the program again asks me to pay for the program. Why did I withdraw funds the first time?

Can someone help me please? I have just had my plan auto-renew and lock me into another annual subscription. If I try to cancel there is a fee of $400+ I never wanted this subscription to continue and it angers me that Adobe make it so hard to exit. Please help!

Since I saw a Black Friday advert a few days ago, I've been trying to decide whether or not to click the Upgrade button and go for all apps. I've had the Photoshop/Lightroom option for ages and wanted Premiere Pro, and thought this would be a good time. So I pressed upgrade. And the upgrade now... and then a box says that my purchase is not supported. I already own a Photography Plan (20GB). The message confirms that I own Photography Plan and that I'm trying to buy Creative Cloud All Apps (100GB). Why can't I? I went back and look at the terms. It says that it's available to eligible subscribers of single apps or Photography plan. Any clue as to why I'm ineligible? I'm trying to contact live chat but I've been waiting for an hour and there's only 1 hour 20 minutes of the offer left...

I'm a premium member but the app says I'm not

I have been using Lightroom and Photoshop for several years and am very happy with them. I'm currently using the prepaid photo plan, which runs until around the middle of next year. Since I now need additional programs, I purchased a prepaid code for a full subscription. After looking at some support articles, I'm no longer sure if I then would have two subscriptions running at the same time?

Is it possible to upgrade a Adobe Stock subscription with a prepaid Adobe Creative Cloud All Apps product from Amazon (see black friday offer) without losing the Adobe Stock subscription and the stock credits? Thank you. 

I was charged an amount of ghs 170 from my account by Google Adobe Inc meanwhile I haven't registered for any product from Google Adobe Inc nor authorized any payment to be made from my debit card.

Adobe sends text notifications for  when I have changes in my account or if I need to input a code.  My questions is from what number shall I be expecting these to cone from? I have been receiving them from (201) 351-0048, or (201) 350-8475.  Is this legit? Thanks

Hi all  Two questions  1. I bought a code via Amazon - does the code have an expiry if not activated in a certain amount of time? 2. Does my 12 months start from when the code is activated or when I bought the code? Sorry if this seem silly! 

Hello! I'm looking for someone to share an Adobe Creative Cloud subscription that I purchased during the Black Friday sale. It includes the entire suite (Ps, Ai, Id, Ae, Pr, Lr, Xd, Acrobat Pro, etc.), excluding Substance 3D. The cost would be €17,84/month. More details in private. Thank you!    

I am charged 17.99€ / month for Adobe Acropro and I never subscribed to it. I can't even see Adobe Acrobat on my product on my account. How do I stop this and get a refund for something I never agreed to pay ?

Is there any possibility to purchase an individual subscription for all apps from Bangladesh?If yes, then can anyone please tell me the process?Thanks in advance

Hi! In the last two months I have paid double the price for the Creative Cloud. Why is that? Could you check it please?

Hello everyone. Ive been trying to cancel my adobe subcription on an email I cannot access to anymore so I cant log into the account itself and cancel it.I bought it with my card and posted the email there. when i went to go check the email it doesnt currently exist on their servers. I tried calling customer support but I can't find a number or email to contact them.is there anything I can do to cancel the subscripton?Also what is the number of their customer support? 

I'm unable to take advantage of this deal even though I'm eligible for it as a long, long time Photography Plan user. The terms of this deal specify "Offer available to first-time subscribers of Adobe Creative Cloud All Apps for individuals annual" (emphasis mine). I have never had the All Apps plan so I don't understand why I'm ineligible but when I try to upgrade it says that I can't get the deal. (See the screenshot.) Does anyone know what is going on here?

upwork is offering a 23% discount on adobe products, i am a student, i can sign up for a student subscription and i will pay $19.19 for all programs. Can I apply another 23% discount?  

Hola, quiero reportar un cobro hecho por Google Adobe Inc el dia 21/11/2023 por $22000 argentinos, yo ni si quiera estaba al tanto de que existe este tal "Adobe" y alguien hizo cobro de una suscripcion. Hace un mes estoy tratando de comunicarme con alguna persona de esta empresa pero lo unico que me ofrece es un bot que contesta solo. Si alguien pudiera ayudarme este es mi mail: [Moderator : removed personal information]

I have been fighting to get my refund for OVER a month and every time says bank canceled it and I need to provide new card. BULL! I was called liar when I said it would not let me add card and had to provide proof then after adding new card same crap! Now no more cards I can add and have accrued $60 in overdrafts. I have been called a liar and over this!!!!!!