Account, Payment, & Plan

Buongiorno, ad inizio aprile ho disattivato l'abbonamento di lightroom pagando la penale. Ho bisogno di aiuto perché giusto 5m fa mi è arrivato il classico addebito mensile

hi,can "rentals" on Adobe programs be cancelled?I'm about to purchase Photoshop... what if there is something wrong with it?can you cancel the "rental"? (I don't know what else to call it..) thank you...

I have one month left on my univwersity course and I will have graduated. I need to purchase the student plan for one of my final assignments anyway. If I purchase a 1 year student plan will it still remain valid for the duration of the subscription - of course I will not be renewing as I wont be a student any longer. 

Creative Cloud is a massive bloated pile of nonsense. It's so bloated that i missed the part about a cancellation fee!? Nice job Adobe. You've trapped me for a year. You can be damn sure i'll be gone for good after that.

Hello! I was charged today 61.44 euro, as it appeared to be a fine for unsubscribing from monthly plan. I didn't know about the fine and the reason I unsubscribed was cutting the expenses, as I am Ukrainian and just now lost job. There is no way I can reach the support. Could you please make a refund. Thank you!  

Hello, today I was charged for the adobe animate plan, but I want to cancel the plan and get the refund. The official payment had to happen 15 days ago but it happenned today. If the purchase happennned today I believe I should still be able to recieve the refund. How can I contact Adobe about this. I don't use the app and is there a way to contact to receive support and refunds. Thank you.

My plan is an annual plan, paid monthly. I had no idea this was the case in all honesty, as I've had it for so long. Since we are in cost of living crisis, I am needing to cut back. Currently, I'm hit with a £150+ cancelleation fee if I cancel now, but can't see when my plan would "expire" and "renew" itself (if that makes sense) so I can't work out if it's more cost-effective for me to stay or cancel now.  How do I see this information please? 

I have been entirely unable to access real Customer Service support no matter what I have tried. Hours, no days have been spent attempting to find a way to deal with this - time I do not have. I have never experienced anything like this before.  If one tries to follow the breadcrumb trail to "Real People" support, one ends up in a maze with no centre. Any input would be helpful. Thank you. 

Hi all/adobe community,Need help! My dad accidentally bought same subscriptions/plans from his 2 accounts and wants to cancel one of those. The problem is now that he is paying twice for the same product he is using. There is a cancellation fee that we are aware of but if there is any chance to agree that he will leave 1 subscrition on one account and cancel for free same subcription from his 2nd account?As a prove that these account both belongs to him: he is paying from both account with one and the same credit card.First ACC:    ((Details removed by moderator))  Second:   As you can see not only payment details but even names are similar for these account.We couldņ't find the way how to directly contact Adobe on this matter to explain this silly situation.We appreciate any helpon this topic. Thanks in advance!!

Hello, I just signed up for the institutional plan, but I realize this was not what I sought. So I want to cancel my plan and change it to an individual student plan. How can I cancel it immediately? The cancel function is hidden and I could not find it anywhere for my plan. 

Merhaba, geçen ay illustrator programında ödeme yapmadım. Şimdi ödersem, ikisini birden ödemek zorunda mıyım?

申請退款。兩邊都不給我辨理退款跟本是在搶錢

Hello all, so I've moved to a different country so I'd like to change a card I'm paying from but when I go to "add card" I can't  change the country even though I've changed the region on the bottom of my adobe account.  I have a few websites that I have with Adobe and I don't want to lose them by creating a new account. I've been trying to find an email of Adobe so I can't ask them for a help but nothing...Thank you for your help. 

Please, help me?

Bonjour,J’ai Souscrit une formule mensuelle et maintenant que je veux la résilier on me dit que la formule est annuelle et que je vais avoir des frais de 312€ !!!! Sauf que cela n’est pas précisé à la souscription !Quelqu’un peut m’aider ?Cdt

Hello guys,  I have a question. I bought premiere pro for a year, though i found out that i might use other tools from creative cloud. Is there a way to upgrade or i have to wait until the year passed by? Thank you all guys!

Bonjour,J'ai commencé un essai gratuit d'un mois le 22 Mars qui allait par la suite être payant à 59,99€ par mois. Il était cependant précisé dans le mail que si je résiliait cet abonnement avant le 5 mai j'obtiendrais un remboursement complet. J'ai résilié mon abonnement le 15 Avril (avant même la fin de la période d'essai), j'ai bien reçu le mail de confirmation de résiliation, sur mon compte Adobe il est bien précisé que je n'ai aucune formule payante en cours, je n'ai aucune facture disponible sur mon compte, et pourtant j'ai été prélevé le 23 Avril de 59,99€. Je ne l'ai remarqué que maintenant caar c'est apparu hier sur mon compte en banque. Puis-je être remboursé ? Et vais-je être de nouveau prélevé par la suite ? Comment faire pour empêcher cela ?

At the bottom left of my personal profile on here, there are two links: What are their purpose? Currently they are not functiong in any useful way. Clicking on these links downloads two files: These files are tiny and do not contain the data suggested by their title. This is using Firefox 112.0.2 and Safari 16.4. Please advise.R.

BonjourJ'ai été prélevé de € 716 alors que  j ai un abonnement étudiant gratuit.Comment obtenir le remboursement?

Hello Community, i used to be a student until march ´23, now I´m a teacher and still wanted to get the discountfor the package. So I uploaded my contract and it´s already confirmed by adobe.But the price is still at 60 € instead of 30 €How can I change that back to the 30? thanks for your helpValentina

Turns out I have 2 Adobe accounts (seperate email addresses). One is active and the other inactive. installed Ceative Cloud on new computer. The inactive account is interfering with opening my current paid active account.  My question is: if I delete the inactive account, could this effect my current active account? Thanks Dan

Mon contrat annuel va se renouveler dans 4 jours et impossible d'arrêter la formule à chaque fois il me dit qu'il y a une erreur que je peux réessayer plus tard .....ça fait 4 jours que j'essaie ! Quelle solution ??

You have taken payments from credit card unauthorised 

i did not this plan so i can cancel my plan plz switch to my monthly plans.

Hi,I started with the free trial and forgot to cancel it before it turned into the one year plan and now I'm stuck with the plan and have to pay monthly. If I terminate my contract now it will charge me more than 100 euro. Is there away to get my money back since I had paid for the first month without using any of the apps.