Acrobat Reader

I have tried all methods listed and the issue persists. This does not affect all of my users but a handful of them. There are no previous versions of the software installed and protected mode is already disabled via group policy. I have tried re-enabling protected mode but this doesn't help either. I have found on the odd device that once a PDF has been opened with the 4 clicks once it can be opened as normal from there on. If anyone could provide a fix it would be much appreciated.

I have about 24 files ion the window when I open Acrobat. I would like to clear this window without deleting the actual files from their folders in my computer. There seems no way to do this.

Subject: Suspicious Password Reset Code from Unknown Local Number   Dear Adobe Support Team,   I am writing to report a suspicious incident that occurred during an attempt to reset my Adobe account password.   When I requested a password reset, I opted to receive the verification code via SMS. However, the code I received came from an unusual local Tanzanian number: +255 794 325 645, and the format was "##301475#*#"*, which is not typical of Adobe communications.   Despite this, I used the code and was able to log in, but I am now concerned about the security of my account and whether I may have been subject to phishing or SMS interception.   Kindly assist me in:   1. Verifying if this code was legitimately sent by Adobe.     2. Confirming if there were any unusual login attempts or access to my account.     3. Advising on any further security steps I should take.       I have since changed my password and enabled two-fac

Discover the latest features and enhancements in the June 2025 Acrobat desktop release!!    We are happy to announce that the latest Acrobat and Reader DC Continuous Track (25.001.20531 (Win) | 25.001.20529 (Mac), Classic Track 2024 (24.001.30254), and Classic Track 2020 (20.005.30774) are live now.   What's Included in the Update? The most recent Acrobat & Reader update brings you the following: Exciting new features.  Bug Fixes.   To begin enjoying these new features immediately, update your Acrobat by navigating to the Help menu, clicking "Check for updates," and following the on-screen instructions to complete the update process.   Here are some of the notable features introduced in this release:   1. Translate documents with Adobe Express in Acrobat. Share your documents in their preferred language with colleagues, customers, or students worldwide. Translate your PDF into another language with Adobe Express, without losing layout or forma

 when I try to export a PDF to word it shows "action in progress" and "uploading". however after 30 minutes its still going , waiting for it to convert. I have tried to convert several small PDF to word, but all have the same issue with time. if I try on  https://acrobat.adobe.com/link/acrobat/export-pdf it works.

I have an image I have added to multiple pdf documents.  However, sometimes when I add the image (a jpg) it inserts but I cannot resize nor move it.  I have to delete it. In other documents the same image has inserted and then been able to be moved and resized as expected. When it fails, the mouse cursor changes shape as I hover over corners/edges but nothing happens when I click to drag. Any ideas what is happening.  At present I am wasting so much time and end up using another pdf editor.

In old versions of Adobe Acrobat reader if you did a search for a term or a word, all instances of that term/word were highlighted at the same time.  IN the version that I unfortunately upgraded to, if you search for a term you only see one instance of it until you move forward.  I want to be able to see all instances of a word at the same time - how do I do this? I seem to be using Acrobat Reader DC, if that is relevant

Bonjour,  J'ai une question car je rencontre un problème avec Adobe. À chaque fois que je vais sur un site connu et réputé pour faire une commande, comme par exemple : https://ma-decoration-japonaise.com  des fenêtres adobe s'ouvrent automatiquement sur mon PC alors que je n'ai rien demandé. Je me retrouve totalement bloquée..Avez-vous une idée de ce que ça peut être ? Je suis dépassée 😞  Merci et belle journée à vous

When I try to open/downlaod from a site where I am doing a course, the latest version of that file displays and then reverts to the older version of that doc. It displays correctly on my phone, but not on my Mac. Through Chrome. I have tried to delete Cache for Acrobat etc to no avail. Any help would be appreciated. ThanksM The attached PDF, if it displays the blue markings means it is the latest version, which is not what displays to me.

Bonjour,Depuis la récente dernière mise à jour d'Adobe Acrobat Reader (avec le nouveau look) il est impossible de masquer le volet gauche "Tous les outils" !Dans les Préférences > Documents, l'option "Mémoriser l'état actuel du panneau Outils" ne mémorise rien du tout, d'ailleurs, dans les versions précédentes, il servait à masquer le volet droit... et apparemment il n'y a pas la même possibilité pour le volet de gauche.Ce volet gauche qui s'ouvre systématiquement lors de l'ouverture d'un document est très invasif et agaçant !Il couvre une grande surface de visibilité... et encore plus quand on travaille avec un portable avec un petit écran de 14 pouces par exemple.Y a-t-il une astuce pour le fermer définitivement ?Ou est-ce un oubli de ne pas avoir ajouté la possibilité de le fermer ?Merci pour votre réponse.Cordialement,Ramsès

Dear Adobe Support, I am writing to formally request the cancellation of my subscription without any early termination fees. Your service is misleading: in order to access the features I need, I am continuously asked to pay for additional options, which makes it practically impossible to use the program without ongoing extra charges. This contradicts the initial terms presented at the time of subscription and amounts to consumer deception. Given the above, I believe I have the full right to cancel my subscription without penalties. Please confirm that my subscription will be canceled immediately and no further charges will be applied. If my request is denied, I reserve the right to contact the relevant consumer protection authorities and report this misleading practice that violates user rights. I look forward to your prompt response and confirmation of the cancellation.

Moin,ich suche nach einem Offline-Installer für die 64bit Version des Acrobat Reader. Unter /enterprise bekomme ich nur die Pro-Version und der downloadbare Installer ist ein Online-Installer. Größe: 1,6Kb. Wir müssen den Reader aber mit ZENworks verteilen, so dass wir eine vollständige Installationsdatei benötigen. Bevorzugt als msi - exe ginge auch.Der Tel. Support meint, so was gebe es nicht für 64bit. Das ist allerdings sehr schwer vorstellbar. Wie soll der Reader sonst in einem Unternehmen verteilt werden?Danke für jede AntwortUllrich

Hallo, seit zwei, drei Jahren funktioniert mein Acrobat Reader bestens. Seit drei Tagen kann ich plötzlich keine Dateien mehr zusammenführen: Es erscheint die Meldung: "Ein Fehler ist aufgetreten. Wir bitten um ihr Verständnis. Versuchen Sie es später erneut" (siehe angehängten Screenshot). Was ist da los? Wie kann ich den Reader in vollem Umfang wieder nutzen?Viele GrüßeThomas P.

Hello Adobe Community,    We are so excited to share that we have a new home and, it is better than ever! You can find the new homepage at community.adobe.com or adobe.com/community.      The Adobe Community is more than just product forums—it’s a place to connect, get inspired, and grow as a creator. Our new Community homepage brings it all together in one central place, giving you a clearer view of everything available to you. Whether you’re here to learn, contribute, or just explore, this community is for you — a place where ideas grow, connections form, and your voice helps shape the future of our products. This is your Community.   So, what’s new: A streamlined homepage where you can explore product forums, browse creative inspiration galleries, and discover upcoming events—all in one place. A new Creator Spotlight section featuring community members like you and highlighting your work and giving you quick access to starter

Acrobat AI Assistant + Gemini Nano: Smarter PDFs at Google I/O 2025   We brought Acrobat AI Assistant to Google I/O 2025, showcasing a new integration with Google’s Gemini Nano multi-modal capabilities in the Acrobat browser extension.   This collaboration enables features like instant overviews of scanned PDFs directly within the extension viewer. Check out more updates from Google I/O here.       Community Resources:  Work Smarter With Acrobat AI Assistant: Tools & Resources. How to Protect and Redact a PDF in Adobe Acrobat – Resources, Guides, and Webinars.     If this was helpful, please click the Upvote icon in the top left corner of this post. Your feedback helps us improve the experience. Thank you!

Hello, I currently have a fillable form contract that I was able to create with this software with help from all of you as well.  I thought I had it perfected but I was mistaken.  I am now encountering issues where the boxes checked are not showing up as checked when I use the request e signatures function or worse.  Say it's a required check box part of a set where you can only choose 1, when you send it for esignature the checked box is blacked out and one of the remaining boxes that were unchecked are now listed as a required field to be checked along with the signature when sent to the client.  Furthermore, the original checked box does not appear as checked on the document when sent or printed.  Also, any optional check boxes do not show up as checked either.  I have included a copy of the contract for you to peruse and pictures of what the user receives when sending out for e-signatures. Please tell me what I am doing wrong.  I have already

When I try to open a PDF, Acrobat opens but does not display a window. I've tried uninstalling and reinstalling but same issue. It shows up in the menu at the top so I know it's open and I can print the pdf I opened... just can see the actual document, which is very frustrating for me. Any idea what I can do?

I need the reader on a new PC and seems you all want me to install a cloud version, we don't want your crap Adobe.Where can I find a plain reader without the cloud crap?

I have saved a adobe PDF file in my computer, but when I open the file Explorer it say the your PDF viewer may not be able to display this type of document. However, the form just open fine with Adobe reader. I'm not sure if I upload the file to the specific location will it open with actual content or will it give the same error. Because it's an important form   

你好, 我从我们官网下载了一个pdf, 本地用wps打开一切正常, 拖到浏览器就会乱码, 然后用别的浏览器打开也是正常, 这个是怎么回事, 有没有解决方案

Hi, in Adobe Acrobat Reader there is a message bar across the top of my screen saying "this file claims compliance with the PDF/A standard and has been opened read-only to prevent modification". But there's no close button on the bar. How do I dismiss it?  This app is already wasting so much screen space with the title text, then a menu bar, then another tab bar, then ANOTHER menu bar, then this message too. It's ridiculous.

Hello,      I have tried several times now to install Adobe Acrobat Reader directly from their website and it tells me on the download client that "you have a newer version already installed" then a webpage pops up and tells me the download or install failed. I can indeed confirm that I do not already have this program installed and that is a fact. I then ran AdobeAcroCleaner_DC2021 to clean it off, restarted and tried again just to be met with the same problem. I need this program to put some signatures on some important docs. Please help!

I was very surprised when visiting a medical facility in Croatia, the submission clerk asked me for some test results, which I did not have in printed format. I asked if I could mail them, so from my phone, I sent the PDF file to his email. He opened the file with Acrobat Reader, and then complained he could not print it!?  At home, I checked his claim: On the Adobe Reader screen, there is a box of Adobe Acrobat functions on one side, and on the other, adding comments. There were some zoom in/out keys and  next page keys but NO PRINT function. There was a three dots function that gave access to the print function!We are talking about using Acrobat Reader to open, zoom in/out , next page, print and close. These functions were always accessible on every version of Acrobat Reader till now. I beg for an explanation.I have screenshots I can include.

Hi all,I have searched far and wide, still can't figure out nor find any solution to disabling FIPS mode. Any documents that are configured to use digital signatures for us error out when signing with the following error:"The document could not be saved. Use of non FIPS cryptography is not permitted while in FIPS mode." Then states document couldn't be signed obviously.Anyone find a solution to this? I tried the bFIPSMode=0 manual HKCU entry that doesn't do anything. I also disabled protected mode. This instance of Adobe DC is on Windows 10.Thanks for any help!

Hi, i have a few pdf files that i sent for digital signing, however, the digital signature does not show after i download the document. My adobe is Adobe Acrobat Reader DC version 2019.008.20081.46137. When i open the document with my google chrome browser or open with other pdf reader(s) the digital signature becomes visible.