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I am requesting for a refund, I downloaded the adobe app and I never used the services after the 7days trial but it had still charged me for a yearly fee.How do I go about claiming a refund? There's no email address I can contact this whole thing is frustrating
Dear Adobe team,After my German post failed to generate any response in this so-called help center - what a poor user service! - I'll try again in English.For some time now, especially since the last update to version 24.02.02, files stored in the Adobe Cloud are no longer displayed in the "Recently used" sub-tab of the Start menu. Even marking the files with an asterisk does not cause them to be displayed in the "Starred" sub-tab. I work with a lot of files on my iPhone and iPad and use these features to synchronize the files. I use the German version, my IOS is latest version. If the problem is not fixed soon, I will have to change the pdf reader (for instance, Goodreader which works great!). And then I'll cancel my Adobe subscription too! Would be highly appreciated to get an answer! Thanks a lot!Translated with DeepL.com (free version)
I'm trying to buy a car. They want pdf's but it keeps sending it as a link and the company won't accept it.I've been trying to send a pdf for 2 hours now. Why on earth would you change it to a link😭. I'm not computer savvy. I don't know how to go in and turn this off. I'm soooooooo disappointed right now.
I would like to ask you why this program does not support the Arabic language, writing and readingYou must consider this because the Arabic language is one of the important languages in the world. If you want to develop, you must pay attention to the issue of the Arabic language.
After I downloaded the iCloud backup from my old iPhone to the new, all my files saved over the years disappeared from my Acrobat app (free). I don't have such an issue in my past phone upgrades so I sought help from Apple and the helpful staff couldn't find anything on iCloud. She told me the missing files could be on this site's cloud sunce I use the Acrobat app to download and open my files. Also she guided me to delete and reinstall Acrobat but still no files found. Please help.
My spouse wants to buy a subscription but would like to speak with a live human. Is there a support contact number?
Hi, I had this subscription renewed after the free trial, it was renewed for a year at a cost of €77 by mistake, I hope I get a refund since I'm in the first 14 days
My acrobat is refusing to edit pdfs and asking me to subscribe but my subscription hasnt ended. When l try to subscribe it tells me purchase successful but keep saying purchasing and doesnt work. Help
Sir, I wanted to take one month subscription of this app which had a free trial, despite this my Rs. 349/- has been deducted. This is a betrayal of customer trust, please refund my Rs 349/- and cancel my subscription. My UPI ID is - Loki.051@ybl
I am having difficulty converting a file form Word to PDF. I use this service for my small business and I pay a heavy premium for all my services, I am unable to convert which means I cannot utilise the e-sign feature which is so much safer for us for our agreements to our customers, I have deleted the app and reinstalled but still the same. It used to work perfectly but literally stopped the other day, not changed anything. Please help!
Hi, I have a pdf book saved in adobe acrobat cloud storage. When I read it on my iPad, I left it on page 104, but when I open the book on my iPhone after that, I'd doesn't automatically open to the last location I.e. page 104, it opens on a previous page that I had last left in on the iPhone. What is the use of acrobat cloud if the files don't automatically update to the last location accessed?
Por favor ocupó un reembolso me suscribí por error no ocupó la aplicación decía prueba gratis y me cobro un año 689 por favor mi dinero lo ocupó
I can't open PDFs I usually opened in the past. It just hooks or sometimes loads but isn't clear
I cannot access my acrobat account for which I pay $69 a year. It logged me in under two different emails but it will not accept either verification codes. It says they are incorrect each time. I know I input what I was sent. This does not make any sense.
How can i access my premium subscription on my pc but paid using l the adobe app on my phone
I've downloaded the app on my IPad, and I would appreciate it if anyone could tell me how to save my files now "on my IPad" to my Google Drive, thanks a lot!
Am incercat sa instalez pe telefon Adobe Account Access și dupa introducerea datelor, apare un cod de autentificare care se tot schimba la 20 secunde. Cum si unde trebuie transmis acest cod?
today I have purchased the free trial and a but i got charged for it, i canceled my subscription right away how can i get my money back
I was charged INR 2599 by you before my 1 week free trial ended. Now as I have cancelled my free trial before it expired, and also as there is no plans or any of the paid programs for which you have charged me INR 2599, I would like to request a Refund of the whole amount stated above , as per your policy say so.Thankyou,UPI transaction Id - 406008831304Google transaction ID- CICAgLCNg76dZQTo: Apple Servicesappleservices.bdsi@icicifrom fake39c-1@oksbi
iPad OS 15.6.1 (should be most recent up to date)Adobe Acrobat app Version 22.08.00 (220819.224230) I have been using acrobat on the ipad for about 2 years and this issue only started about 3-4 months ago. When editing a pdf, normally, I write with the pen and double-tap to switch to eraser. This appears to only work intermittently or on certian pdfs and not others. Right now, I am consistently getting it to work on 3 specific pdfs (2 that I created via LaTeX, and 1 scanned in from paper by a student) but 2 pdfs it just won't work on (1 is LaTeX'd by me that it used to work on a few months ago, and 1 is LaTeX'd by someone else). It started out as intermittant, and sometimes an iPad reboot would fix it, but it has become more constant. It doesn't seem to be a setting in LaTeX. I don't know about pdf security, but that shouldn't be it as I am not setting anything for that. Seems like it must be a bug either in iOS or the Acrobat app. Any ideas? I would love to get thi
Hello,I would like to know if there is a glitch or some thing has changed to cause me not to be able to send emails and or iMessages with Adobe files. Also, why are there circles rotating on the Adobe cloud folders. Thank you
Hello, Recently I purchased a yearly subscription for Acbrobat Premium. In my Apple ID is says I have an active subscription until January 2025, but I can't use my Premium. I've tried logging in/out on Apple ID, with the actual email, restoring the purchase. It keeps saying there is a active subscription but I have to log in on the other account. This does not work. Turning phone off and then logging in also doesn't work. I really need the Premium, is there any way my subscription can be restored as I am not sure what else to do to get it to work. Hope to hear from you soon! Kind regards, Stefani
But there's no subscription on the list, I don't know what's going on! Plz fix this asap
Not able to edit even after subscription.Please advise
I can't freehand highlight my scanned Arabic language papers, the highlight tool works only with English language but not Arabic.On the computer version it works well, I hope you solve this issue on the mobile version. I really enjoyed using Adobe reader until I faced this problem. Attached is an example of scanned Arabic language paper. Thank You
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