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Bonjour, Je vous contacte concernant un prélèvement de 20 € effectué sur mon compte pour un abonnement Adobe Inc.. J’avais souscrit à une période d’essai gratuite, pensant pouvoir annuler à tout moment sans être prélevé avant la fin de l’essai. Mon intention était uniquement de tester la version gratuite, et non de continuer avec un abonnement payant. Je n’ai pas été informé clairement que l’abonnement deviendrait automatiquement payant et serait facturé si je ne le résiliais pas avant une certaine date. Dès que j’ai constaté le prélèvement, j’ai modifié / résilié mon abonnement, car je ne souhaitais pas être facturé. Cependant, je n’ai pas reçu de remboursement, et je pense qu’il s’agit d’une erreur ou d’un malentendu. Je vous demande donc, s’il vous plaît, un remboursement exceptionnel, car je n’avais pas l’intention de continuer l’abonnement et je pensais être encore dans la période gratuite. Merci d’avance pour votre compréhension et votre aide.
Hello, I subscribed to a free trial and forgot to cancel it, when the time that I want to cancel it there is no cancellation option in my account. Yesterday I was billed for the monthly subscription. Can I request a refund for this?
Hai,Kreeg vandaag per mail bevestiging van verlenging van mijn abonnement op Adobe Acrobat Reader bij jullie afgesloten. Hoe krijg ik die geopend en werkend op mijn laptop?Ook kan ik op mijn mobiel geen -alleen lezen file- aanmaken van een Excel file.Graag hulp...Hj Zeist
Dear All, I have bought two licenses and one of the users forgot to accept on time the link the administrator sent and now the link has expired. I am pretty sure this is a silly question but I am really bad with computers in general.. Could anyone advised on how can the adminsitrator resend the link to the user so he can have access to Adobe Pro. Thabk you very much!
Bom dia. Como posso anular a minha subscrição anual se não aparece nas subscrições do Google play store. Obrigada
Hallo, ich habe mich heute morgen in der Adobe Acrobat App eingeloggt und alle meine Sternchenmarkierungen sind auf einmal weg. Wie kann ich sie wiederherstellen?
I was debited but my subscription did not reflect on my account..why?
Hola, cancelé mi suscripción pero necesito solicitar el reembolso del pago realizado el 1 de diciembre por $38729,55 a mi tarjeta. Por favor, confirmá el proceso y el estado del reembolso.”
지금이라도 계속해서 2개를 계속 구매해 주십시오.
I want to use full screen mode with use of highlighter but, there should be no single toolbar or something else on pdf. Just pure pdf on full screen, and can highlight text. While using the highlighter in full screen mode, no toolbar should appear on the pdf.Plz add this feature
한달만 쓰고 구독취소한다는 것이 깜빡하여 11/26 두번째 결제가 되었습니다.환불 받을 수 있는 방법이 없나요?
I started a free trial and forgot to cancel. I'm on a yearly contract now and I need a refund. I requested a refund immediately and I need a refund. thank you
I am a subscriber, and have been for a few years. suddenly I can no longer convert pdfs to pngs or jpegs. I get a message that I "need to subscribe."also, i received an email from Adobe stating they had been trying to contact me ( incorrect!) and they were freezing my account because of payment. Hah! Adobe is automatically paid every month. POOR CUSTOMER SERVICE.
어제 자동 결제되자마자 바로 취소했습니다. 플랜을 연장할 생각도 없어서 결제 이후로 사용도 아예 안 했고요. 환불 처리 좀 도와주세요
Hi I used the adobe app to combine files just last week. Then the other day I tried to combine files and it says cannot convert your file in red. Since then I keep trying and it still won't work. is there any reason why this may be happening? Or any suggestions on what to do to fix it? I have a subscription to adobe and don't want to keep paying if I can't use its features. I attached a picture of the error message. Thank you Megan
PDF files downloaded with pixel 7 pro no longer open, says files corrupted
Today only my amount got deducted after trial was over. I have cancel the subscription. How can I get refund now. Kindly help please.
Hye, I would like to make an humble request for refund I couldn't cancel the subscription and after free trial payment got deducted. I cannot afford this subscription, I have to meet another genuine needful expenses. I request for the refund. Hoping a positive response thank you.
I got charged for the annual subscription to acrobat even though I had tried to cancel it. I'd love to find a way to contact someone for a refund.
I recently subscribed but it is asking me to subscribe to use
Hello, I want to cancel my subscription because I just wanted to
Dear Adobe team, I hope you are doing well. I recently started the scan premium Annual (adobe scan Ai pdf scanner) through google play store on date 14Nov.2025 and subscription cancelled on date 17Nov.2025 but subscription charges 6200Rs.on date 22Nov.2025 deducting in my credit card.I kindly request a full refund for this charges.Order No.-GPA.3300-4886-6712-32740I would really appreciate it if you could process the refund at earliest.Thank you for your under standing.
Hello,Having some issues with the mobil application and filling of forms. I can't seem to fill the textboxes, it's like they weren't there at all. I can navigate to the Fill and Sign and then create new text basically everywhere but to use the predefined fields seems impossible. On PC (win11 24h2) it works fine and I can edit all forms on in the pdf.Same for all PDFs I've tried. Anyone have anya ideas regarding this?I'm on an Android v16 and using Adobe Acrobat v 25.10.1.41618 (free version)Thankful for what help or insights I can get.
i canceled my subscription ling time ago but you guys are still trying to desuct money from my bank tf is going on?
Hi I have Adobe Reader 24.7 and I have it connected to my One Drive account.Up to a few weeks ago I could read and edit pdf files from my One Drive and, after closing the document,it would upload the modifications to the cloud. But lately, it does not happen at all. It is not related to file size, internet connection... I have updated both apps and didn't solve. Rebooted and also cleared cache and uninstalled and reinstalled... But nothing seems to work. How can this be corrected?
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