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I'm getting this error when using Power Automate and the action "Create an agreement from an uploaded document and send for signature"I have tried different PDF documents but always get the same result. There is no error in the flow, just the above error in an email I am able to send and request signatures and all the process using the online version I also seem to have all the necessary permissions for Power Automate configured in my Adobe profile
I have a form that I send to several people for their approvals. I use Adobe Sign to send it out and to "Complete in any order", because that will automatically flatten the document and all the approvers can do is "Review" and "Approve". Long story short, as soon as I select the signature block under the "Click to Sign" tool tip this is what happens:1- My signature populates the signature block with my signature automatically with full first and last name and middle initial.2- Then a new tool tip over the signature block appears that says "Click to Change". If I leave the auto-populated signature in that singature block and then click the "Click to Approve" button at the bottom of the form. My signature goes on there without a date and time stamp. When another approver sitting in the same office with me selects the signature block under the "Click to Sign" tool tip this is what happens::1. In lieu of his signature populating the signature block, a signature dialogue box
Hi guys, I want to send an agreement to an email address belonging to a HubSpot record. I already connected HubSpot to Make and can retrieve the email correctly. What subscription do I need on Adobe Sign to connect both services: Make and Adobe sign? I pay for an Adobe for Teams licence, and every time I try to connect Adobe Sign, I get this error message: {"message":"The request failed due to failure of a previous request.","code":"SC424","suberrors":[{"message":"[access_denied] User cannot authorize application because it is UNCERTIFIED","name":"InvalidConfigurationError"}]}
There is supposed to be functionality where you can assign multiple people to the same group so that anyone in that group can approve at any time. Our system won't let us drag and drop people to the same # level. It won't let us change the row # either. Is this something you have to setup in the admin console before users can use it?Link to video showing the functionality:https://helpx.adobe.com/sign/how-to/adobe-use-hybrid-routing.html?playlist=/ccx/v1/collection/product/sign/segment/designer/explevel/beginner/applaunch/orientation/collection.ccx.js&ref=helpx.adobe.com
We have a fillable form that's frequently used. When we upload it as an attachment in Adobe Sign and click prepare, it automatically makes almost all the fields required. They aren't required on the original form. This is causing users to have to go into a large # of fields and change them to not required which is time consuming. How can we set it up so that the fields don't get marked as required?
I see a couple other users have posted this same problem to this community, but I don't see a solution.Here are the problems I am seeing:I have documents that I need to sign that are NOT showing up in my "waiting for you" folder. I am getting the email notificationsSince I was the person to route these document, they are in my "In Progress" folder with me showing as the final signature that is keeping it "in progress"When I look at the Activity, it shows that I viewed the email notification repeatedly, however I never opened or looked at the notification email (they are set to automatically filter to a folder I rarely look at), so I don't understand why the activity would say I viewed it. When I click on the document from "In Progress" since I can see that I am the last one who needs to sign, it will not let me sign. In order to sign, I have to click on "sign" from the email I received. This is all very weird and very frustrating.Any ideas on why this is occurring?
We are working with the Adobe Sign API to integrate that with our system. Currently, Sign API only supports the OAuth 2.0 Authorization code grant. Our system SDK will use the Token URL endpoint for refreshing the Access token. Since the refresh token URL is a different endpoint than the Token URL we can't refresh it from our system SDK. Is there any other supported authentication for Adobe Sign or any possible solution to refresh the token using Token URL?
Need help: When I send Adobe Sign request, second signer cannot get notification until first signer sign back. But we want second signer to get notification when I send out adobesign request, despite first signer does not sign yet. Thanks.
Hello,I'm using Adobe Sign via Acrobat for my business. There appears to be some kind of address book in the system, because when I type certain names in the "send to" box it will pop up with contacts, including contacts that I've never sent for signature before. The problem is that I can't figure out where the address book is, or where it's pulling from. Is it pulling from the cloud? From Outlook? From my local machine? I'd appreciate any advice because there are people on there that I would never want to mistakenly send documents to. This is kind of important.
I am the registered account user for my version of Adobe. However, when I send a document for e-signature, the email the signer receives has the name of the person who paid for the subscription in our IT department as the sender. How can I change that?
I am looking for the dashboard with the following items available:i want to run the reportsany and all help would be fantastic - i tried chatting with a help representative - but no luckthank you everyone for any help you can offer
Hello,I have recently able to setup webhook and started receiving webhook entry for some events like Out For Signature and Expired, but I am not receiving anything other than that.Please let me know what is missing with the following screenshots.
How can one select multiple signed webform agreements and have the form field data downloaded into a single xlsx file with multiple rows (one for each agreement)?
I want to limit characters for different fields. I tried doing a combination of text and alphanumeric string validations, but it wouldn't validate correctly when testing the form if I added spaces between words, so now I am trying to do it with a custom expression, but that isn't working either. I saw something similiar to the syntax below on another post, but it isn't working for me. The format below is what I am using. What am I doing wrong? Also, do I need to add 'signer1', 'signer2', or 'anyone' to validate the signer or does that take care of itself by who I assign the field to in the options box? Lastly, do I need to change the syntax below for text string vs alphanumeric string? {{fieldname_es_:string(maxlen=30)}}
I though we are allowed to request e-signature on 2 documents every 30 days?
Because Adobe doesn't allow you to edit web form participants once it has been published, I am looking for a way to copy the web form simply by downloading the PDF and importing the form fields (including their conditions).I was able to accomplish this, except the conditions of the form fields were reset back to default.There has to be a way to make a copy of my web forms, right?
I need to send a template to multiple people. I know how to send with the bulk feature. My hangup is I need three signatures on each document - Each individual sublessee, my signature, and finally the City of Bloomington Director.In bulk I know how to get 50 email addresses in to send. I also know how to send to myself to sign second. How do I have the City of Bloomington Director sign 3rd (last)? If I CC the Director on the bulk send, can he sign as CC? If not, is there a fix? Thank you.
Liebe Leute,Ich habe noch keine Erfahrung mit Adobe Sign. Wie kann ein Webformular vollständig gelöscht werden, das noch keine Anwendung oder Teilnehmer hat und auch sonst nicht gebraucht wird?
HiI'm a group admin in Adobe Sign. I'm trying to delete workflows but can't find a way to do that !I've contacted the Console Admin and he doesn't seem to have this option either.Can anyone help ?Thanks !Louis
I signed up for a trial account on Friday with Document Cloud/Adobe Sign for buisness last Friday. I spent a few hours digitizing all of my documents and sent two of them for signature. This morning I came into work and attempted to change my account email address and now am unable to sign into my account. When trying to sign in to: https://secure.echosign.com/public/login as soon as I type my ID in and then attempt to type my password the page immediately redirects to a personal adobe account login page thats diferent from the echosign login page as if the ID is still linked to a personal adobe account. If I attempt to sign in on this page it says:We have encountered an issue due to possible Adobe Id change. Please contact your IT administrator or Adobe support.and this page looks like the echosign login page. I have chatted with support and then called support to have them tell me that theyre unable to locate my subscription after providing email addresses, phone
I know how to send a document to a bulk list. Does anyone know how to send a template to a bulk list?
I'm after some assistance using Adobe Acrobat Sign Text Tags (https://helpx.adobe.com/sign/using/text-tag.html). I'm looking to see if the upload process can be streamlined. I have managed to put a signature merge tag into the source document successfully. Are there any tags that allow default values to be provided for the signer1 email address that would be populated via a CRM, so when the doc is uploaded to Sign it will populate the recipient address automatically? I tried the below but the tag just prints the recipients email address after the email address it is added in sign: {{Em_es_:signer1:email:default("user@domain.com")}} Or is what i'm looking for more of an API thing?
Can someone help me understand why adobe sign is giving me a "forbidden" message when I try to use it?
Good day. I have to disable the emails being sent signers after they have signed them. The reason for this is because I have to sign the final agreement, THEN I will send it to the signers. Can this be done?
Has anyone successfully gotten electronic signatures to work between Unifier and Adobe? When adding multiple signature fields in Adobe, uploading to Unifier, and then sending for e-Signatures, the signature fields are added to the bottom of the document. It appears Adobe does not recognize the signature fields added prior to the upload.
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