Adobe Acrobat Sign

Hello guys,I'd like to create an agreement via Adobe Sign's API and force it to use a specific workflow (created in Adobe Sign's Workflow Design page). This workflow is fairly simple, 2 users must sign the document for the workflow to be completed.I struggled a bit with Adobe Sign's API, but I eventually ended up making it work for non-workflow based agreements. First, I create a transient document, then I can create an agreement based on this transient PDF document that includes signature fields, I add a recipient's email address, and it works great. But as soon as I start adding a workflow id in my API call (POST to /agreements), I get this error : Error calling POST /agreements: PARTICIPATIONSET_LABEL_MISSING Empty label value for a participation setWhat does this "label value" mean ? I read in the docs that it corresponds to the unique label of a participant set. What is a participant set exactly ? Further in the doc, they say "For custom workflows, label specified in the participa

I'm trying to send a document to two recipients, but the second email address is "invalid" apparently (it's not). Can't find any solutions on the forum. What can I do as I need to send this asap? Thanks

Bonjour,Nous lancons la signature avec Adobe Sign chez nous et je rencontre un soucis pour les signataires qui souhaiteraient enregistrer leur signature au format image. La case à cocher pour l'enregistrer n'est pas disponible.A mon niveau quand je signe, j'ai bien l'enregistrement qui a été proposé alors que je n'ai pas de licence, juste un compte Adobe pas forcément connecté... J'ai essayé de reproduire cela chez un autre utilisateur et ça ne fonctionne pas.Quel sont les conditions pour l'avoir ? Faut-il avoir un compte Adobe ? Une licence particulière ?Merci d'avance pour vos retours.

Does anyone know how to get actual help from Docusign. I am stuck in a never-ending loop. I click on "contact a real person", and am forced to sign in again, and then directed back to the original page.

Hi All, Since the Adobe Sign release last week is any one else experiencing issues and getting this error?Error while retrieving agreement status : Error converting value "SIGNER_NAME_CHANGED_BY_SIGNER" to type 'AdobeSignPlugins.EchoSignModel.Enums+AgreementEventTypeV6' We have CRM and Adobe Sign integration. I am seeing this error in CRM. Thanks 

Hi,We are creating an application that sends agreement and we noticed the email asking for signature contains Username and Email from the logged in user.Is it possible to remove this personalization and user information from a linked Shared Mailbox instead? Thanks

Hello,  I need to send multiple documents for signature, however when I add 5 documents in one request, the signed documents that are returned to me are in one condensed document rather than the 5 documents I added initially.  Is there a way to send only one request to a client and have my 5 documents returned separately?  Thank you!

Certain emails assigned as signees display the wrong name. this also happens when I am a signee-- when my own email is put in as a signer, my name auto-fills incorectly and I have to redo EVERY time. How can I change this and how can my other signees change this?

Hi all! I'm looking to bulk send a document for our staff to sign but I also need their manager to countersign the same document.  Is it possible to specify multiple signers on a document using the bulk upload feature?  I know this is possible in DocuSign, so there must be a way to do this in Adobe Sign.

Hello,  Im trying to find the version no. of my Adobe Sign corp licence. Could anyone guide me on how to find this information? 

Adobe is auto-populating "names" when i enter an email address. They are incorrect and i cannot modify them. How do we prevent this from occuring? 

Automatic message from Adobe e-sign enterprise: You cannot send new agreements because you don't have sufficient transactions available in your account. Please contact your administrator. I contact administrator but advised to use different browser and delete history, but it is not working.   

Hola. Quisiera saber quien me puede guiar para poder crear un flujo de firma en adobe sign para luego integrar desde un portal a través del API

Hi,I can't use AdobeSign at the moment as there is an error saying "There is system maintenance underway. Please try again in 5 minutes". But this notification has been ongoing for 24 hours. The website has been working perfectly until yesterday  

Hi there,We're trying to combine multiple documents for signing on 1 email for the recipient, but it combines the document into 1. We need the documents to be saved separataely as signed documents - i'm subscribed to Adobe for teams. I've upgraded to this one hoping that the setting would be available. I've seen it mentioned in another post - where there's a tickbox under global settings to toggle this feature - but can't find global settings anywhere - can anyone help?!! Please?!! Alwyn

As anyone had the following error when trying to login to Adobe Sign? I enter my UN and PW and get this message - I've tried different broswers, incognito mode, and 2 different devices including my phone on the mobile phone network - I'm using the trial version of Adobe Sign 

Bonjour, J'ai une licence entreprise pour adobe sign en France mais je n'arrive pas à accéder à l'option code SMS pour la signature des documents. Je ne trouve pas de support Adobe répondant à ma question. Auriez-vous un retour ?  Merci d'avance

Hi, I am currently trialling the adobe sign integration with Dynamics 365. It is all working apart from the power automate flow "Update Dynamics Agreement record on agreement state change in Adobe Sign". The flow is setup as per the guides. When the agreement status changes the flow runs correctly. I can see the status update field changing in the flow input but nothing is being updated in Dynamics. Does anyone have any ideas? Thanks Ryan

Or must I delete and resend?  Can I change my default from Order Entered to Any Order so I don't have these issues?  I send board minutes that are time sensitive and must expedite.  Thanks for your help!

I can’t believe I can find the answer to this because it seems like such an obvious and simple question but apparently it’s never been answered in the community board. Whenever I send a document for signatures I have to reinvent the wheel as far as email addresses go. This can’t be correct there must be an auto populate feature. Can someone please help me?

Hello!I have a client who had to sign and initial in several places. For some reason, it won't let them complete it. The document is saying there is one field remaining but they are unable to access it so they can sign. Any thoughts on how to coach them through it? I would rather not remake the document. Thank you!

Hello, may I know how can I enable the "More Fields" which includes File Attachments and Hyperlinks on my Adobe Account, please?

I have adobe sign issues when downloading completed documents.  They must be in a PDF-A format so that they can be e-filed with the e-portal of the State of Florida.  The conversion as suggested by support is time-consuming and cumbersome.  Does anyone have any experience in this process.  Did not have this problem with other e-sign companies.

Just received a new enterprise license for Adobe Sign. When I intially tried to log in, it would take me to Adobe Acrobat. I tried the link in a different browser but the result was the same. After working with Adobe Support (archived my account) I was instructed to have my admin add the license back to my account. I now receive an email that states I have multiple accounts and that I need to change my email or archive my old account. When I click to archive the old account, I receive an error message. I have wasted a solid two hours today on this issue and am still unable to send out contracts. 

I currently have Adobe Sign for Enterprise and wish to cancel my subscription. However, i need to be able to access the audit trail even though i have cancelled my subscription. Where would this be stored or how could i access this after cancellation?