Adobe Acrobat Sign

Hello,I made a template for my company's Master Service Agreement. Before I send the agreement to my client, I need to fill in 4 lines with my company info. I included a screenshot (it's the data to the right). I made the template, then went to Dashboard > Send from Library (select a document > My Document > (my template) ). Then I filled in the recipient (my client's email address), then checked the box, "Preview & Add Signature Fields."This option allows me to add fields, change colors, etc.. but it does not actually allow me to fill in my own company info before I send the document to the client.How do I add my own company data to the document before it is sent to the client? I found a video, but the interface looks nothing like the cloud interface I'm using in Chrome.Thanks

Hi Community,   I am evaluating the Enterprise Trial to see if it will fit our business needs. We generate engineering drawings that must be signed by specific people and issued to externally from our organisation for various purposes.   When testing the split document after signing function, I discovered that the multipe files that were initially submitted are returned after signing with a different filename. The Agreement Name is used as the outputed filename with a suffix of "part" nth number of files uploaed plus the audit report. So for 2 files uploaded, the signing process returns 3 files, ie. "Agreement Name (part 1) -signed" and "Agreement Name (part 2) -signed" are the uploaded files and "Agreement Name (part 3) -signed" is the audit report. It is very important to our process that the filenames remain unchanged through the signing process.   Is there a way to use the split document function and reatin the original uploaded filenames? The whole reason

When you put a contract through the adobe signature process, the candidate receives a final copy. There are 2 versions one with a link in the body of the email that doesn't have the audit trail and there is also a copy attached. The attached version has an audit trail with the emails of all parties who have signed the contract and we do not want the candidate to be able to see this - how do we disable this?Thank you

 I've noticed a recent change to the sender interface.When I start preparing documents to send for signing, I can only add ONE document. I can then add more documents in the step where I add the recipients. Most of the time I have multiple documents, can we please change the initial step to allow multiple documents?I have three images hopefully attached - two of them show the new first step only allows one document. Then the third image shows where I can add additional documents.My plan is Acrobat Pro DC (includes web Acrobat Sign)

I'm wondering if anyone else is noticing that the creator is no longer receiving a copy of an executed agreement. I'm not finding it in my spam, but I missed a signed document from six days ago and did not receive an email when another contract was signed today.  What has changed?  

To paint the picture: I have a web form which is lengthy and has several fields. This is so a link to the form can be posted on a group webpage for potential signers from the general public can access it. For this type of document, sometimes the signer delegates filling out the fields to a preparer , or a preparer initiates filling out the document before sending to the signer for sign-off. To add this functionality, I added a checkbox that the signer could check so the appropriate signature fields would becomes visible if the signer is also the person preparing the form or if a preparer is filling out the form, they would leave the checkbox unchecked and then delegate signer responsibilities to the signer. Unfortunately, the form is being marked as "signed and filed" after a preparer fills out the form - without the signer filling it out. To break it down, there are 2 scenarios for completing the form:scenario 1: user 1 is the signer and completes the formscenario 2: user 1 is a

ALL of the documents that we are sending now are being marked as junk mail OR spam no matter the recipient's email provider: @8395988, @10215394, @AOL, @yahoo, etc. We use this platform to send Power of Attorney documents to new clients and it presents an unprofessional appearance if we have to tell them to check their junk mail folder to find the form from us.  We also should not have to email them in advance to tell them to add this email to their safe sender list so that they will receive it...although we've tried that as well and it is still routing messages to junk/spam folders. We have changed the sender name (under My Profile), but the email echosign@echosign.com that is the sending email appears to be the issue.  You are providing a service (at a fee) to send documents to people for signature and your email server has been flagged as having a high spam rating. It is your responsibility to clear your spam score so that

I signed a document but need to edit it.  How do I do it?

Like title says, changed primary email on my adobe account then sent a contract out for signature - but the confirmation went to the old email. Additionally, if I try to access Adobe Sign from my browser, I get the following error (see attached).

Hello,I have a issue with adobe sign and power automate, I've created a flow which send a document for signature. The document has a predefined format with signatures fields at the bottom of the page, so I used one of those documents as models in adobe sign library and put signature fields in it. Now my problem is sometimes I can have a document with the same format but with multiple pages and in this case the signature field will be at the bottom of the first page because the flow uses the one-page-predefined template in adobe sign library. So how can I make sure that the signature is always at the bottom of the last page no matter how many pages the document has.Is it possible for the signer to sign wherever he wants no matter the number of pages ?Thank you for your help 

Is Adobe Sign required to manage/recall/delete documents? Can I manage documents through Adobe Acrobat Fill & Sign?

One of my recipiants email is automatically assigned to another recipiant. How can I manually change and manage recipiants information (name, email etc)?

Hi, I have recieved an E-NDA and I have to sign by filling in the blanks. 99% has been filled. I can't fill in the month blank and keeps giving me a format error. Please see attachment.

Is the "business" version of Adobe Sign compliant with 21 CFR Part 11, or is it just the "enterprise" version?Any white papers / supporting information relating to this?Thanks!

I have a form with many fields that will all be prefilled by Power Automate. However, when I test this, after the automation completes, the agreement is still "Waiting for me" to Prefill & Send even though there are no fields left to prefill. I want the agreement to go straight to the signer after the automation fills in the fields. How can I get the agreement to skip that prefill & send step?

We currently use webforms to gather information from our clients. I'd prefer the notification of the webform come to me without the attachment because it contains personal information. How can I make it so that it doesn't send the attachment?

We have a form that has a drop down menu (not one we created) that depending on the selection populates later drop down menus on the form. When we try and send through acrobat sign, we get an error saying drop down menus cannot be blank (because the selection has not been made). How can we send this for signatures? Thanks

Hello, I uploaded a document and created a template with all the fields, checkboxes, and radio buttons exactly where I want them.I would then like to edit the template and replace the document when an update has been made while keeping all the fields, checkboxes, and radio buttons exactly where they were.How is that accomplished?Thank You!

I would like to add a group of checkboxes or radio buttons for a template and make the signer select at least one and only one maximum.   How do I do that? Thank You!

Hi, our team want one file get half-signed with fillable blanks in word form. Is that possible?

Hi team, I have noticed that adding in a user in CC results in the same effect as passing in a user as the x-api-user parameter. The document will still be able to be viewed in the user's Adobe Sign portal and interacted with (e.g. initiating a reminder, adding a note) as normal. Is there any real difference between the two? Thanks.

Hallo, ich habe des öfteren Versicherungsverträge bei welcher der Kunde mehrmal unterzeichnen muss. Leider sind manche Versicherungsgesellschaften noch nicht so ganz konform mit digitaler Unterschrift und bemängeln, dass die Unterschrift überall gleich ist. Das liegt daran, dass sich Adobe die Unterschrift vom ersten Feld merkt und als Vorschlag einfügt. Wie kann ich Adobe Sign so einstellen, dass dies nicht passiert, sondern der Kunde muss jedesmal wieder neu unterschreiben? Gruß Daniel

Ich kann die Absenderadresse einfach nicht ändern. Die Falsche Absenderadresse, an die auch die Bestätigungen geschickt werden, kann ich in keiner Einstellung mehr finden. Trotzdem wird sie dem Empfänger angezeigt und das unterzeichnetet Dokument an diese falsche Adresse geschickt.

Hi Team We are configuring the Adobe sign with Salesforce CPQ .However , the documents are not sent automatically but an agreement is created .How can this be sent automatically . Thanks in advance 

Hi,I am receiving a message when I try to send out a document to be signed. I'm given a neverending loading wheel, or receiving the message   eu1.documents.adobe.comredirected you too many times.This only happened when I updated my account and added the photography bundle to my account. I have been on live chat twice, who then passed it higher to see if they could fix it, which they couldn't. I haven't been able to use Adobe sign for the last 5 days and I've got vital documents that need signing. As nobody is able to fix this issue I've had to temporarily use another program to get my documents signed.I haven't changed my e-mail address or anything else on the account and this is not working across multiple computers and platforms.Thinking that this will never be resolved I tried to cancel my Adobe account as it's useless to me without Adobe Sign and I've been told I'll be charged £50 to cancel early.Is there a way Adobe could cancel my account and make a new one or will I st