Adobe Acrobat Sign

I've prepared a fillable pdf for customer to fill in and sign with Adobe Sign in Power Automate. Then after the agreement is signed, I'm using the Get form field data of an agreement to extract the data from the agreement,Output form is in csv format. Anyway to output the file in JSON or excel format? Is is possible to get the form data by the field name? Since I am going to save the form data into sharepoint column one by one.

Hi,does anyone know how can I add a trust service / identity service provider that's not on the Adobe's official list? Our provider is not included there.

Hi, we are trying to implement a full API workflow, including webhooks. As of now, we are succesfully handling the webhook. As a next step, we'd like to add authentication to that. I've added a test certificate to the account and I was trying to handle that in our C# code. I am not currently able to access it with "HttpContext.Connection.ClientCertificate".  Could this be an issue with the certificate or with how we are trying to handle things? There doesn't seem to be much support for webhook authentication in the documentation.Thanks

Hi - I'd like to look at the sample workflows for Adobe Sign but when I click on the link (Adobe Sign API > API Information > "REST API samples which showcase common workflows") which goes to https://opensource.adobe.com/dc-acrobat-sdk-docs/adobesignsdk/index.html I get this message 404File not foundThe site configured at this address does not contain the requested file. Anyone know where it can be found? EM

Hello,I have someone asking if changing the recipient for a file that has already been sent out count as a transaction. I know that the original file sent out obviously counts, but if they need to change who a signer is, does that also count as a new transaction? I can find tons of information on HOW to change a recipient but nothing telling me if it counts as a transaction, which is our main concern. Thanks

Hello,I am a new Adobe admin/developer and am trying to gain access to the Workflow functionality. We have purchased Adobe Sign Enterprise and would like to explore how we can create a contract approval system.  If someone can point me in the right direction as to how we can get started that would be great. Ian

When i select "fill and sign" in outlokk/word/excel/..., i get only a blanck popup with URL, and i can't do anything except close the popup. No problem with my connection, i have the same issue with or without my VPN. The problem appaears only with the outlook addin, all works correctly directly with adobe.I re-installed the add in, re-installed acorbat DC? still same issue. Any idea ? Thank you

We have a SharePoint list which contains CustomerID and other information in one row/record which gets merged into a Sign template. That template is opened and completed within MS Teams Sign and sent to the customer. We need to capture this AgreementID in that SP list record. This is so we can associate each CustomerID with the AgreementID that was sent to them in that list. I've been unable to associate the CustomerID in the creation of the Agreement. Although the CustomerID is contained in the data merged within the document, we want to avoid accessing any data from the document itself. Thanks for any ideas, Bryan

My adobe sign always have "Certification is invalid" after I get back the signature from my client. How can I fix it.

We try to post as base64 but always getting a 415 error 

Hallo, ich hatte über die Document-Cloud eine PDF zum Test hochgeladen und zwei Signaturfelder erstellt (eines per digitaler Signatur, anderes per digitaler Unterschrift). Ich habe zwei meiner E-Mail-Adressen hinterlegt. Die digitale Signatur hatte ich über den PC mittels Elster-Zertifikat unterschrieben.Die digitale Unterschrift hatte ich über mein iPhone11 geleistet (SMS-Link + Unterschrift). Beim klicken auf den Button "Fertig" kam die Meldung "Erfolgreich gesendet. Arbeiten Sie auf Ihrem Computer weiter". Aber leider wurde die Signatur nicht übermittelt. Die Datei steht immer noch auf unvollständig signiert und bei der E-Mail-Adresse nur "Von Unterzeichner angezeigt" am 14. Jan. 2022",Gibt es hier technische Schwierigkeiten?

I have the adobe acrobat dc subscription. When I try to send a document for signing it says contact customer support. No error code, no phone number. I had just send 3 documents for signing prior to this occuring. The subscription is new, 12/30/2021. How can this be fixed. Holly

When I use the "fill and sign" option and I upload several documents, after I sign and download them the name of each documents changes (the name of one document is used to rename the rest of them and also  "part 1", "part 2" etc gets added), and I have to rename each of them which is really time consuming.I would like to know if there is any way to avoid this, and to have each document retain its original name after I signed them.

I dont need manual intervention so need to generate the authorization code that is needed to generate the access token. Code is getting expired in next subsequent call so everytime i need to do manual steps to get the code from url and update the code which is practically not possible in any of the integration api.

Hi,Does anyone know what this error message means and how to troubleshoot? Failed to map data field: echosign_dev1.EchoSignDataMapping.EchoSignException Invalid source value, could not be converted to email: bacon@aol.com (echosign_dev1) 954

Hi, When trying to delegate the documents to other person within the group, the application is showing an api error and not able to delegate.

Hello everyone!I would like to find out if it's possible to update a document of an agreement that was sent out for signature. The documentation does not specify anything of the sort, however it appears to be possible to do it via the UI like shown here:https://helpx.adobe.com/ca/sign/using/modify-document-sent-for-signature.htmlThe documentation I'm referring to is this one:https://secure.na1.echosign.com/public/docs/restapi/v6#!/agreements/updateAgreementThanks in advance!

When I send a document for signature, I would like signature , date, & TIME... it only does date & signature... HOW TO ADD TIME STAMP as well

As administrator of the company's user accounts, am I able to view all e-sign documents that have been sent, signed and awaiting signature for the whole company? All I can see at the moment is I must log in as each user to access, view & manage the documents 

Hello,Is there an option in adobe sign to reject a request for signt a document? When I receive a document to sign I only have two opitions: (i) Open and (ii) Sign. But if I don't want to sign have to reject it, but there is no option. Thank youJuvelino

Hi everyone, I have a client that it having this error with their e-sign. When they go to use it, they only get a blank white box poping up and nothing else. Before this error, they would get fileds to fill out details. I've uninstalled and reinstalled but we're still getting the same issue. Has anyone ever had this happen before and know of any fixes? 

Hi - When my client signs the document, the default location for the signature field is at the end of the document.  How do I move that field, say, to Page 2 of the document instead of the last page?

We use Adobe E-sign and have it integrated with Braintree to collect payment. Is there a way for the potential client to elect to pay online or mail a check? If the payment link is there it seems they are required to pay in order to sign. If no payment link, then they can sign but cannot opt to pay with credit card.

Hello, Since Adobe introduced 'profiles' I have not been able to sign into our Business Profile when I select that profile I get an error below —"The Sign account for sarah@*****.com is associated with a different profile. Switch to your Personal Account profile." How do I move my Adobe Sign account and documents to our Business Profile?

Hi, I have a trial account for Adobe Sign Enterprise and have been told that a ticket cannot be raised as this is not possible on a trial account and to post here... I have a Microsoft Automate Flow that looks for when an Adobe sign Workflow has completed and then does some tasks... I have the "When an agreement workflow is completed" as the trigger followed by...Name: Client Details have been completedScope: A specfic agreementAgreement Name/ID: is the name of the workflow when the workflow completes from Adobe Sign it creates a new Agreement Name of the same name within Microsoft Automate and does not run, presumably as the agreement ID changes each time the workflow is completed. How can I get this Microsoft Automate Flow to complete everytime the Adobe Sign Workflow completes? Thanks  Jay