Adobe Acrobat Sign

This is a problem when exporting from PDF to Word or Excel with Export PDF service.When OCR processing is done, only Kanji is missing.It seems to have occurred recently.Here is the result of actual conversion.I confirmed it to occur in the same way as I confirmed it based on the post of Japan Forum.[Export PDF, PDF to xlsx] 先月まで変換できたのに今月は全く漢字を認識しません

I'm creating a form in Excel and looking for the correct Adobe Sign text tag to set text in all caps (or uppercase). I can't seem to find any information on this.

Im attempting to digitally sign documents using a military cac. My reader is an SCR3310. New Card, works on other websites to gain access but adobe says my credentials are invalid after I save the file but prior to it allowing me to sign. "The credential selected for signing is invalid" makes no sense an I dont know what to do from here. please help.

Just installed Adobe Sign, so I have not used it *at all*. When I try to use "Get others to sign" or "send in bulk with Mega Sign", If drag the files into the 'drop here' or use the 'upload' mechanism, when I click 'next' I get this error. I get it for PDF files. I get it for Word files. I pretty much cannot get the tool to work for me at all. Any hints? The PDF files that I have tried all seem to be fine, so I am not sure what 'sign's' complaint could be.I've tried calling in for support, first attempt resulted in being put on hold for about 15 minutes and then CUT OFF. Second attempt, coming up on 10 minutes of just listening to music.

I have made several templates in the past so I'm familiar with how to make them but haven't since around January.When I make the template and place all of the fields, I then click save. It takes me to a blank screen and nothing saves. My form is put into drafts but all of the fields are gone. I have tried this 3 times from 2 different browsers with the same result.

Hi, I have not yet purchased Adobe Sign, as I am looking for a very specific functionality : I need to let the form filler identify three approvers, and then the form to be sent automatically to these approvers for signature. Is that possible with Adobe Sign ?Thanks.

Hi,​I need assistance with changing the display name on a pdf when it gets sent out for signature. The field "To: first and last name" generates an incorrect name when inputting the email address the pdf should be sent to. Could you help?​​Best,​SVEC

I just purchased Adobe Sign and when trying to loggin to my account I got this message from Adobe.We have encountered an issue due to possible Adobe Id change. Please contact your IT administrator or Adobe support.I tried to get phone support by calling 1-800-833-6687 But the phone system says it does not Support Adobe Sign, then I reached out to chat support and they told me to send email to support@ecosign.com  but the email does not work, as it keeps being returned to senderAny suggestionsI appreciate any help

I receive errors when attempting to send documents out for signature either through the desktop app or web portal. I receive the following message:"We have encountered an issue due to possible Adobe Id change. Please contact your IT administrator or Adobe support."I am currently unable to send out documents for signature.

Does anyone has experience with setting up webhooks with EchoSign to pull document from partner?

I do not have the free version and this is a constant issue for me.Is there an upgrade for me?Lisa Martinez

To whom it may concern,I am working on a workflow where a document is created from a new entry in a SharePoint list.  The MS Word document is created and the file properties are updated.  The Recipient Email address is populated in the SharePoint list.  It carries through to the MS Word document.  When using the template "Get signatures on a new file in SharePoint" (or using the actions in the flow) I cannot get the email address to populate in the Recipient Email field in the action from adobe name "create an agreement from an uploaded document and send for signature.  Is this the recipient email field not able to be populated using dynamic content from a previous action?

Hello All,When swapping out the old apiKey with the new Integration key I am able to pull data with my legacy SOAP requests. See the below snippet of XML.Will this continue to work after the OAuth switch?https://secure.echosign.com/services/EchoSignDocumentService16<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">    <soap:Body>        <getDocuments xmlns="http://api.echosign">            <apiKey>3AAA9999999999999999999999**Integration*key**9999999999999999999999</apiKey>            <documentKey>12345</documentKey>            <ns5:options xmlns:ns5="http://api.echosign" xmlns:ns4="http://dto11.api.echosign" xmlns

Am getting the above error on my Adobe Flow connector. It's a trial account which am working with and it will be great to know if it's possible run full test.Thanks

Hi,get the error message Access token provided is invalid or has expired when trying to send a document for signature.I've tried logging out and back in. I've tried the solution switching back to the old Adobe Sign management view. That didn't solve it. Subscription is still valid and CC details are up to date too.Trying various times and ways an alternative error message is the following that keeps popping up now (haven't seen the above error message since):We encountered an error while processing your request. We apologize for the inconvenience. Please reload the page and try again.If you continue to encounter this error contact our customer support.I think it's obvious that reloading doesn't do anything.I was able to send one document and on the second one I now get the error message.I have had so many problems with the sign in of this account a couple of weeks ago that cost me hours and hours waiting for someone in the customer support chat to talk to me, it's ridiculous. And that

Hi I was an echosign customer and continued using the service once it transitioned to Adobe Sign.I want to be able to embed contracts on my website for easy access. According to this page this is possible:Classic Create a web form However, I do not have that optioned enabled on my dashboard under "additional functions":I don't know what our plan is called. It's $119 annual and in the invoice the description says:"Send for Signature ALL OTH Anual Hostd Web Spt1 MUN 119.88"I went into manage accounts and see if I need to upgrade plan and there's actually no option for upgrades. I tried chat support and they said to call the 800 number. But the 800 number did not have an option to talk about Adobe Sign. This is time sensitive as we have to set this up quickly for a project that is very urgent. Thanks.

OK, I have a very simple document. It has two columns. One column is a series of dates. The second column has an underline opposite a date. I need to share the document with nine people. When a person in that list receives the message, they will pick a date by entering their first name opposite a date. That's it. I'm sure it can be done, but the tutorials are for more advanced application. Any help with this simple task would be most welcome.

I have tried the developer trial account and get nothing different, I select the Adobe Sign connection from within MS Flow and it triggers a new login screen to pop up, I can log into what I believe is the develop platform from that new screen but this is all, the login doesn't transfer or replicate in MS Flow.RegardsMatt

Same problem here. I used this feature for months but now it starts to show this error or close the app by itself.

Hi,Whenever I try to add a signature to a PDF Document using fill and sign, it keeps on loading and shows  a error message as following,I have tried uninstalling and reinstalling, restarted multiple times and it still shows the same error. If anyone has faced similar issue please help me out.Thanks.

I've tried IE, Chrome, and Edge. Same thing it just sits there with the "Loading Adobe Sign..." on the page.

Good morning,I was wondering if someone could tell me some numbers of how many transactions are allowed per year for each of the different pricing tiers?I have looked at the classic transaction limits and that only seems to show data and page limitation, yet I have seen in other threads that the individual tier can only do 150 transactions/yr, and looking on the pricing plans doesn't give any indication of transactional limits at any level.So any details or any links off to this information would be greatly appreciated.Kind regardsSimon

Hello,I work on a Mac, prepared my document in Word, exported it to Adobe Acrobat, added my fields and saved it especially as an electronic document file, then uploaded it to my Adobe Sign library, added a couple of calculation fields, and as soon as I send this doc to myself in order to test it, it shows all blurry (you can really hardly read anything) on my mobile devices. I need this document to be easily fillable and readable on the go, so I tried it on my iPhone and iPad both on Chrome and Safari - same issue across all devices and browsers. Doesn't matter if I zoom in/out or flip my screen to landscape, it is still blurry. Can you please recommend anything that would help me? Thanks so much,Laura

Admin the email that is sent out to ask for signing either has a link when you click the image sending customer online to sign or a watermark saying click text.It amazes me how many people don't read the text and send back saying no image attached.Julian S

In our process, there are a couple phases.  The first phase is Compose/Send Page.  The first phase we fill in email addresses to receive, files to attach, and a subject and message to include.  The second phase, prefills the contract with desired information specific to that contract composing.The question is, how do you go back to the first phase without having to completely start over from the beginning?Please help, and thank you