Adobe Acrobat Sign

Good morning, Is there a way to retrieve each individual document sent in one transaction? I never received the email with the attachments, and I know I can download the final signed combined PDF. But I need each document separate for filing and distribution. Thank you.

Same here. I have tried everything (new dev account, different browsers, incognito, etc) but still cannot get the Adobe Sign connection to work. Please help, we have a large customer who is potentially interested in this solution!!

HelloWe have a question about signatures in PDF files. Is it possible to place Signing Time value in signature panel, below or opposite "Signed by" value?See attached screenshot. Currently we have to click on each signature to view Signing Time, and this is very uncomfortable.Thank you in advance!Regards,Fjodors

HiIf I use Adobe Sign on my pc, I can fill and sign any document and the document is locked and certified. The document is secured and protected and it's not possible to edit or modify its content. But if I fill and sign a document received by email on my iPhone, even if it’s says that my document will by lock, it does not. It does not even go through my document cloud sign panel. Even if I share a link, the documents in the link is not locked.Can someone help me?

I get this message:Server errorWe encountered an error while processing your request. We apologize for the inconvenience. Please reload the page and try again.If you continue to encounter this error contact our customer support._________________________I go to customer support and there are discussions about the issue, but no real fix other than upgrading if your using a free editions, which I am not.I get this message after I have uploaded and placed and the fill boxes. I'm lucky to get one done in 2 hours as I have to keep re-doing the entire process sometimes 6-7 times. Its so discouraging and a waste of time at $27.00/hour.Let me know if there is a fix for this or maybe I need a refund and go to Doc-u-sign.Lisa Martinez[Details removed by the moderator]

Hello,Recipients are receiving an average of 15 notification emails for a single transaction. It is the notification email that the document has been signed and filed. Is there a way to prevent this? Or has there been an issue with the software that would be causing this?It happened for Transactions No: CBJCHBCAABAAMJeh0RbOAluKMEVuAeJnIAvA4vaBiXCV and CBJCHBCAABAAvoBKUA_tb1HiZfu4Nzvn_4KtHBm3uGwQCan someone please look into this and advise? It's a crucial part of our process. Thank you!

We are on version 18 in our Salesforce production and need to upgrade. I'm testing the upgrade in our sandbox. The install went fine and the functionality to send the documents is working but the tracking of the documents once signed is not being recorded on our opportunities in Salesforce.  Is this functionality suppose to work in a sandbox?

I filled out and signed a document on Adobe Cloud. This document was uploaded to Adobe Sign. I have been able to delete the document but the link is still active. This was suppose to be a test but now my document, which contains personal information, is uploaded somewhere without my control/consent. Is there a way to disable to the link and have the document deleted from Adobe Sign.

I have been getting this error all morning and it is crippling my workflow! I contacted Adobe support via their chat on the online help page and it too had errors and I was forced to keep refreshing the page (4 refreshes in about 3 minutes), finally the chat person said he had no answers for my issues and if I would share my number with him  someone form Adobe would call me, (it's been 30 mins and still no call). Long story short, online support was useless!

Hi all, I use Adobe Acrobat DC Pro for sending documents to our clients for getting the document signed from them. Before sending the document, I add a statement for them at the last page of the document. Clients are required to read that statement and then sign the document. Every time I cut the statement from word and paste into the document. Is there any possibility I can save that statement in Adobe Acrobat DC Pro (as template) and send the document to the client for signing. Any help will be appreciated!!Regards, Amy

I have the same issue. Need to change from:'My Name' Has Sent You 'Document Title' to Signto just reference our company name instead.'Company Name' Has Sent You 'Document Title' to SignPlease send me the instructions. Thanks.

Why am I gettingSend for Signature could not send error? I have uninstalled and reinstalled the app and still getting the same error message. Please help. I have documents that I need to get signed.

How do I remove a document that has a live link but is in the archive folder as there is no delete button... this is incredibly frustrating

Why would the Change Email Address link be missing from the My Profile page? According to this How To post​, there should be a link to change the account's email address... but it's missing on my profile page.

This is a problem when exporting from PDF to Word or Excel with Export PDF service.When OCR processing is done, only Kanji is missing.It seems to have occurred recently.Here is the result of actual conversion.I confirmed it to occur in the same way as I confirmed it based on the post of Japan Forum.[Export PDF, PDF to xlsx] 先月まで変換できたのに今月は全く漢字を認識しません

I'm creating a form in Excel and looking for the correct Adobe Sign text tag to set text in all caps (or uppercase). I can't seem to find any information on this.

Im attempting to digitally sign documents using a military cac. My reader is an SCR3310. New Card, works on other websites to gain access but adobe says my credentials are invalid after I save the file but prior to it allowing me to sign. "The credential selected for signing is invalid" makes no sense an I dont know what to do from here. please help.

Just installed Adobe Sign, so I have not used it *at all*. When I try to use "Get others to sign" or "send in bulk with Mega Sign", If drag the files into the 'drop here' or use the 'upload' mechanism, when I click 'next' I get this error. I get it for PDF files. I get it for Word files. I pretty much cannot get the tool to work for me at all. Any hints? The PDF files that I have tried all seem to be fine, so I am not sure what 'sign's' complaint could be.I've tried calling in for support, first attempt resulted in being put on hold for about 15 minutes and then CUT OFF. Second attempt, coming up on 10 minutes of just listening to music.

I have made several templates in the past so I'm familiar with how to make them but haven't since around January.When I make the template and place all of the fields, I then click save. It takes me to a blank screen and nothing saves. My form is put into drafts but all of the fields are gone. I have tried this 3 times from 2 different browsers with the same result.

Hi, I have not yet purchased Adobe Sign, as I am looking for a very specific functionality : I need to let the form filler identify three approvers, and then the form to be sent automatically to these approvers for signature. Is that possible with Adobe Sign ?Thanks.

Hi,​I need assistance with changing the display name on a pdf when it gets sent out for signature. The field "To: first and last name" generates an incorrect name when inputting the email address the pdf should be sent to. Could you help?​​Best,​SVEC

I just purchased Adobe Sign and when trying to loggin to my account I got this message from Adobe.We have encountered an issue due to possible Adobe Id change. Please contact your IT administrator or Adobe support.I tried to get phone support by calling 1-800-833-6687 But the phone system says it does not Support Adobe Sign, then I reached out to chat support and they told me to send email to support@ecosign.com  but the email does not work, as it keeps being returned to senderAny suggestionsI appreciate any help

I receive errors when attempting to send documents out for signature either through the desktop app or web portal. I receive the following message:"We have encountered an issue due to possible Adobe Id change. Please contact your IT administrator or Adobe support."I am currently unable to send out documents for signature.

Does anyone has experience with setting up webhooks with EchoSign to pull document from partner?

I do not have the free version and this is a constant issue for me.Is there an upgrade for me?Lisa Martinez