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I have helped a customer of yours who has moved to Lightning Experience in Salesforce. She would like to see Salesforce Files (converted Documents) grouped by folders as the functionality for such existed in your Salesforce Classic app. I have created content folders (Libraries) that match the same grouping as Salesforce Classic but when we go to the Agreement creation page layout and add Files, there is no option to see the folders. Salesforce Classic view: Salesforce Lightning View:Are we doing something wrong or is that functionality not available in your Lightning Experience layout?If is not available, can you tell me if it is on the radar to add and when that might be? Regards,Betty Clear Data Design LLC
Hello, we want to use Adobe Sign with the MS SharePoint Integration. We follow the Installation guide and entered the Integration key in the Settings in SharePoint. If we start a signature process, we get an error "Unable to connect to the remote Server". Do you have any idea for the reason?Kind regardsEduard Wulfert
Hello,I was able to add form fields to a document using the REST Api v6. For the location of the form fields I have to specify the page, left, top, width and height value. This works fine so far so good. But furthermore I want to add a form field relatively to a specific word or tag working as anchor within the document, so my form field is automatically placed at this point, without defining a page. Is there already a way to do that or are there plans in future releases?Thanks a lot.Best regardsChristian
This is driving me nuts, since the recent update to Adobe Acrobat, the new quick "Click wherever your recipient needs to sign" just does not provide me the functionality or selections I need, and I have to every single time click on "Switch to Advanced Mode". It actually takes me more time to specify signature and date spaces in a document to be signed than the simple drag and drop of what is now "Advanced Mode". This is tedious. Is there any way to specify in a setting to default to Advanced Mode for Adobe sign? Thanks!
Hi,I shared a signed doc using Acrobat.I shared the Public link (https://adobefreeuserschannel.na2.documents.adobe.com/public/fs?aid=XXX) and now I want to unshare it.In Document Cloud I entered in the left menu to 'SHARED' -> 'For Signature'then I select the archived document an press 'HIDE'.Now I can't see the document anywhere and its still shared via the public link.Need to delete it, PLEASE HELP.Thanks,Ben.
Hi,I am working currently on very simple integration via Adobe Sign API.My client wants to have his own PDF files signed with his own signature, as in standard Acrobat Reader fill & sign feature.I've digged through Adobe Sign API (for which my client has enterprise account) and tried to do things on my own, but I failed on just creating agreement for my own Adobe Sign user account's email.When I create agreement for someone else everything looks fine, but getting it work for just myself (this is intended) just not.Maybe I missed something in documentation, as Adobe Sign Fill $ Sign feature works for your own documents.Any help will be appreciated,Pawel
How do you send a document for signing and then once signed and return countersign it yourself?
HiI have accidentally shared a document with a wrong party and sent.How do I unshared it?thanks
Hi - I am attempting to send a TEMPLATE out for fill & sign -- with name of person, company, signature, date etc. As template fill in fields. When I test this document with myself, there are no AUTO SIGN fields or highlighted fields to fill out with text. I am using Adobe Document Cloud subscription to create the template, and send it out for Fill & Sign. What am I doing wrong? Why aren't the fields showing up? I am new to this, but I can't even find tutorials that are recent to show me how, in the current configuration of the website, to achieve this basic task. PLease help!
Hello communityDoes anyone knows how to integrate Adobe AdES (Advanced Sign) with Workday ?It seems that only Adobe Standard Signature is compatibleThanks for your help
If I create a button in a PDF and then send the form for signature. The processed PDF does not display the button. Please fix.
I send out a contract to teachers many times a year. On my part, the information that changes is the teachers name and pay. Is there a way to upload the template and change the name and pay on it each time I need to send it out?
I'm in Ireland and trying to get pricing information on Adobe Sign for my 450 people Company. I've completed the form on the Adobe website three times in three weeks. I also signed up for a trial and tried manfully to get through the labyrinth Support options (there aren't any). Does anyone out there know how to actually buy an Adobe Sign system from these people. I've found it to be impossible. Maybe Docu Sign know how to sell - Adobe don't. Jim G
We are using Adobe sign, currently in production and getting used by sales and marketing team. We are upgrading Salesforce and moving to new Salesforce instance, wherein we will be installing Adobe sign also. When we will start using new instance, we will like to move agreements from existing instance to new instance. We want to move all the data under Adobe to new Salesforce instance. Can we get your support in this migration? We need your support in this activity.We will be migrating data for other standard and custom objects also, which will take time, so we need to use same Adobe account on 2 instances, existing and new instance. Once new instance is fully ready, we will suspend existing instance. We will like to understand, rather confirmation from you whether we can use same account in multiple instances and no issue as such in this scenario.
Does anyone know how to turn on spell check in Adobe Sign? Also, is there a way to spell check the entire document and not just one line at a time?Thank you
I'm a Creative Cloud subscriber. I'm trying to use Adobe Sign in an application I'm building. I'm going through the documentation and I hit snags right out of the gate. The documentation (Documentation ) tells me to create a Developer Account to get started. I try, but it won't let me since I already have an account. Instead I log in.Next, the second page of the documentation (Documentation) tells me to create an application. Step 1: Log into Adobe Sign and click the API tab.However, when I click on this, I'm taken to Adobe Document Cloud. The page looks nothing like the screenshot. I'm not finding an API tab or anything specifically related to Adobe Sign.How can I log into Adobe Sign and not be taken to Adobe Document Cloud?
Hi,I'm trying to use Adobe Sign with Microsoft Flow which worked fine for most the day and suddenly stopped working. I tried to authenticate with Adobe Sign from Flow but doesnt work.Any ideas what might been causing this?ThanksJag
When I use the esignwidget all my javascripts disappear even after verifying they were working in Preview. 1. I create all my forms in ProDC, validated they are working in preview. 2. I export from the acrobat DC to a PDF and then ship it to the web form usinghttps://api.na2.echosign.com/api/rest/v5/widgets/It appears that the validator scripts that are going from the acrobat environment does not make it out to the web widget?ex: If X is clicked then Y is now requiredJS: event.target.required = getField("present").valueAsString === "yes";This validation never happens after I have uploaded it to the widget. When the radio button is pressed it is supposed to force them.How can I make sure that the scripts migrate and function in the web form using the esign widget?Screen shots attached. Thanks in advance for helping!Preview inside of DC before entering value into Field 1 (First Name)Preview inside of DC after entering value into Field 1 = all subsequent fields bec
I'm just starting to use Adobe Sign to capture client's signatures instead of printing pages and having them sign with a pen, however I'm running into an issue here. These are my steps:Complete a spreadsheet in Google SheetsDownload as PDFOpen in Adobe Sign on iOSSelect "Get Signature In Person"add the document (previously downloaded), a single recipient, select "Preview and Add Signature Fields" and then click SignThe document is prepared, I add the signature field and then click signI'm presented with a screen allowing my client to sign***An email is being sent to the recipient requesting a signature, even though I selected "Get Signature In Person"Once finished, a copy of the signed PDF is sent to myself and the clientMy issue is, my clients are getting confused because theyre signing in person but also receiving an email requesting that they sign. From my understanding, the whole purpose of selecting "Get Signature In Person" would be to skip the email to the client req
Does Adobe Sign intentionally remove field objects after signing a document? Every signed document I download is stripped of their original fields, making it difficult to map what the signer has entered in each field to the original field names (since the latter are gone).Is making an API call to download the associated CSV the only way to retrieve a signed document's field values?Thanks
Hello! Is there a service-to-service style OAuth option (client_credentials) for authenticating to and consuming the API? I'm interested in building a web API that interacts with the Adobe Sign API. Thanks! !
The mail sent contains the input signature but not the content of the uploaded doc/PDF.Even if I upload using /transientDocuments or if I uploaded it to into /libraryDocuments and then send the agreement.The mail contains Resource id: #somenumberIf I upload it to library documents to send it later, I can view it the same in the Adobe Sign Dashboard: Resource id #9 BUT not the actual content of the file.This happens with PDFs and DOCX too.What am I missing?Mega thanks!
Using both PHP Curl and Postman, i am attempting to use API v5 to create a transient document that can then be used for an agreement. However, no matter what settings i use in the HTTP header for "Content-Type" and "Content-Disposition", beginning with the example "multipart/form-data" and "form-data; name='File"; filename:"C:\DRAFT.pdf, I only get this for the response:code: INVALID_MULTIPARTmessage: An invalid multipart was specified.
I have an active subscription to Adobe Sign. I got a new computer, installed Adobe Reader DC and signed in. When I click on "Send for Review" I get the popup asking me if I want to add Adobe Sign. So I went back to my computer where I used to use "Send for Review" and it no longer works either. I contacted Adobe Sign and they refuse to help me, they just keep repeating "use the online version". Can this be fixed, or should I just cancel my Adobe Sign?I have tried the standard "uninstall and reinstall" even though that didn't make sense as it is doing the same thing on my two computers.Thank you!
Hello,I want to not send email to the signer for the document signing while i create an agreement. Is it possible to do that ? if so how ?Thanks,Nirav
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