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I went into Send and added a file I wanted to send to someone to be signed. I couldn't get MY signature to come up though. After looking into it further, it looks like I have to go into Fill & Sign FIRST, drag my signature to the document. Download it and THEN go into Send and send it to the person I need to sign as well. That seems like wasted steps. Is there any way for me to just add my signature when I'm setting up the fields in the Send screen?
For whatever reason after I hit "send" on my contract to be sent off to my client, the info that I typed in shows up overlapped. Anyone have this problem?? I've redone it like 7 times and it keeps happening, grr.
Buongiorno,come posso conoscere se il certificato di Trans Sped può essere integrato in Adobe Sign per l'Italia ? Non lo vedo in lista ma mi risulta sia adottato da colleghi della mia azienda in altri Markets
Hello, we have a test developer account for echosign and want to switch it to a subscriber account. How to do?
is there a audit trail for tracking documents that have been signed
Hello,I have tried to get support but keep getting routed here, which is very frustrating.Creative cloud member here. A few months ago a changed my primary email address and downgraded my cc membership. Now, I have upgraded again but I am having trouble with the Sign and Send service. In both cloud and desktop I am getting error message. The cloud error message is most revealing:"We have encountered an issue due to possible Adobe Id change. Please contact your IT administrator or Adobe support."Can someone from support please look into this for me: screen caps below.
WHEN A PERSON IS SIGNING A FORM LIKE A CUSTOMER, AND WHY DO I NEED TO VERIFY ON MY END IS THERE A OPTION THAT ALLOWS AUTO ACCEPT SIGNATURE
Hi,How do I delete all the signed documents in the "Adobe Sign Cloud" at once?Now I just can delete them one and one.I save them to another location when I have downloaded them and don't wan't all the documents to still be in the "Adobe Sign Cloud" under "Signed" in "Manage".Thanks.
Bonjour,J'ai changé l'adresse mail associé à mon profil au mois de mai. Je ne me suis pas servi des service de signature depuis un bon mois et aujourd'hui je ne peux plus accéder à mon tableau de bord et récupérer aucun des contrats signés depuis le mois de février.Panique à bord, aidez-moi svp!!!
We are sending this kind of docs every day, now suddenly we are receiving following mentioned error
I downgraded my account from paid to free however, I can't send any documents for signature. Why? Originally, I had the free account and was able to send a certain # of documents monthly. But now that I've upgraded and went back to a free account I don't have the option to send documents.
I'm a first time user of Adobe Sign - using a trial for two documents that need about 15 signatures each, in any order. The documents are out for signature and some recipients seem not to be able to sign the document. I can't figure out why. Has anyone else experienced this? Suggestions? With appreciation,Lisa
Hi,I'm just a novice and i'm trying to use Adobe Sign wich is great. But i'm not english, neither the guys whom signatures are needed.Is it possible to set all this speech into french ?Thanks a lotKind regardsXavier
I send out several documents as one to document via adobe sign. When I received the signed document I am not able to separate the pages because it is a signed certified document that can not be edited.How can I change the settings to be able to separate the pages on the document?
When I sign on the document, Everytime Adobe selects a fonts randomly display it like soPrior to an update, my signature font was like this.I want to use a same font before update, when I sign on the my documents.Can you teach me, How to change font on e-signatureDiscussion moved from Adobe Creative Cloud to Adobe Sign by moderator.
Please can conditions be set for a hyperlink field in Adobe Sign?[Discussion moved from the Forum Comments forum (which is for issues with these forums themselves) and into an Adobe Sign support forum - moderator]
I have a document with space for 2 signatures. I though there was a way for me to sign first and then it will send the document for another recipient to sign. So far I can't even sign the document myself. Or do I send to the recipient for signature first and have them send it back to me for signature?
Hello,I just reviewed the Adobe Sign trial for one of my customers. They basically want to send agreement automatically upon an entity record save.I didn't find any way in the Adobe Sign documentation about how to do this. So, I have started looking into the attribute mapping when user creates an agreement using an agreement template. And then my idea is to write a plugin or custom action that could be called by a workflow or a dialog to automatically create and send an agreement based upon an agreement template.I can code this and on it now, but I wanted to know if there is any better option to achieve this requirement? Any help is greatly appreciated.Thank you.
Over the last few months, we've started getting this message whenever we search our docs:"Due to the size of your account, only agreements from the last 45 days were loaded."We need to be able to search back infinitely. Why is this happening and how can it be fixed?Thanks,Stephanie
I created an Interactive PDF with InDesign, with a simple image rollover and trigger.Is there a way to use these in Adobe Sign? Acrobat doesn't appear to let me convert my Interactive PDF to an Adobe Sign document: it strips the interactive fields/buttons.
I just sent two documents for signature with no issue. I went to send the third document and have been receiving the same error message over and over again. "an error occurred while connecting to the service". I have opened and closed the program.
How do we access our archived documents from the old version of ADOBE SIGN ? How do we archive new documents on ADOBE SIGN?
Hi - getting this error this morning just doing my normal form... please help?Error message is: Adobe Sign was unable to create your agreement because the document could not be thumbnailed.
Hi,I'm using the AdobeSign plugin on my sharepoint online document library to sign my leases.I've setup up a lease content type with typical metadata which I embedded in the word document:Sharepoint metadata field "Occupation date" maps to "occupation date" in documentSharepoint metadata field "Start date" maps to "Commencement date" in documentSharepoint metadata field "End date" maps to "Termination date" in documentWhen I've completed all the metadata and I'm ready to send the document for signature, I've noticed that when I send the lease for signature the occupation, start and end dates come out a day earlier in the PDF document review when I'm dropping in the signing tabs in the AdobeSign interface, than what they were displaying in the document library metadata view (See row circled in red NOT the selected file in blue).This has happened with a number of leases that were sent for signature but I only realised this now.The fields are mapped correctly but the values change. My que
Previous to the update, this worked great. After the update, new recipients no longer receive the documents or reminders. There are no notifications of undeliverable emails. They just seem to go into the ether. This is happening to me and my coworker, and to recipients both inside and outside our organization.Recipients added after the update do not receive documents for signature, nor updates.
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